Join Bolt as an Operations Manager in Helsinki and play a key role in driving the success of our business in Finland. You’ll work at the heart of our operations, leading strategic initiatives, improving performance, and developing a high-performing team while helping shape the future of mobility in one of our most important markets.

About us

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it’s all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

About the role

This role is at the heart of our strategy, tasked with taking ownership of our day-to-day business in Finland. The Operations Manager will be responsible for developing and promoting talented individuals to foster a high-performing team. Moreover, this individual will drive operational excellence, constantly challenging the status quo by introducing innovative and simplified approaches to enhance our services.

The desired candidate is a smart, analytical entrepreneur who loves to solve problems, makes things happen through relentless execution, and puts the team’s mission above their own ego. This role is designed for someone who thrives in a fast-paced environment and is dedicated to contributing significantly to Bolt’s success in Finland.

Main tasks and responsibilities:

• Own the P&L and support the General Manager in executing Bolt’s long-term strategy in Finland — including running the weekly, monthly and quarterly business reviews and market performance data into clear narratives and action plans for regional and HQ stakeholders.
• Oversee programs and projects to grow and retain our driver and fleet base, improve their value proposition, and deliver outstanding service to riders — from strategic planning to hands-on execution.
• Engage in Business Development to identify new revenue opportunities, forge partnerships, and negotiate and structure contracts, including collaborations with drivers and fleets.
• Lead and develop a small team to ensure the successful implementation of all projects, programs, and activities.
• Advise and closely collaborate with HQ teams such as Product, Legal, Marketing or Finance to develop and execute key initiatives that drive growth and efficiency.

About you:

• You have 5+ years of experience in an Operations Management role with a strong analytical component.
• You have a highly data-driven analytical mindset — you’re comfortable in Excel, and you know your way around a BI tool (Looker, Tableau, or similar). You don’t wait for an analyst to pull a number for you.
• You have experience leading a team and a passion for developing people.
• You ideally have experience managing new product launches or market entry processes.
• You have excellent negotiation and communication skills in English and Finnish.
• You roll up your sleeves when needed — whether that’s building a driver incentive model, reviewing fleet contracts line by line, or working through a backlog of vehicle applications.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Why you’ll love it here:

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

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