About the Team

HubSpot’s Data Infrastructure team builds the shared data store platforms that power the company’s products and internal systems at scale. The team’s mission is to provide a unified data platform and deliver databases as a service in a way that makes it easy, performant, and reliable for engineers across HubSpot to build on top of it.

This team owns and evolves some of the most critical foundational systems inside HubSpot, including HBase, Kafka, Elasticsearch, MySQL/Vitess, Hadoop, Iceberg, and Qdrant, along with the platform capabilities, abstractions, and workflows that make those systems usable by product teams.

The scope spans big data, SQL and storage infrastructure, batch processing, stream processing, and search. This is not a team focused on simply administering existing systems. It is an engineering organization responsible for shaping how HubSpot builds on top of its data stores over the long term.

About the Role

We’re looking for a Principal Software Engineer to help shape the technical future of Data Infrastructure at HubSpot.

This is a deeply hands-on role for a builder who wants to own the architecture and evolution of the foundational data systems behind HubSpot’s products. As a Principal Engineer, you will help define how our data stores should scale, how developers should interact with them, and what platform patterns we should create so teams across HubSpot can build faster on top of reliable, high-leverage infrastructure.

At HubSpot, Principal Engineers are expected to stay close to the code, lead high-impact initiatives end-to-end, and influence technical direction well beyond a single team. This role is for someone who can move between storage engines, developer-facing platform design, and large-scale architectural bets while remaining a hands-on builder throughout.

Key Expectations

Own the future of HubSpot’s data stores

• Shape the technical direction for the data platforms that underpin HubSpot’s products, with a focus on the data stores themselves and the systems around them.
• Drive architectural decisions across storage, access patterns, scaling models, tenancy, performance, and developer ergonomics.
• Help define what the next generation of HubSpot’s database platform should look like, not just how to operate the current one.

Be a deeply hands-on, high-leverage builder

• Write production code regularly and lead complex initiatives from idea to rollout.
• Build internal frameworks, APIs, and platform capabilities that make HubSpot’s data stores easier to adopt, extend, and evolve.
• Turn ambiguous infrastructure problems into simple, scalable systems and clear technical direction.

Lead platform architecture across multiple domains

• Work across big data, SQL/Vitess, batch, stream processing, and search to establish consistent platform patterns where they matter and domain-specific depth where they do not.
• Define reusable abstractions for data storage, ingestion, processing, and access that reduce fragmentation across the engineering organization.
• Push for simplicity, clarity, and extensibility in systems that can easily become overly bespoke or operationally heavy.

Influence across the broader engineering org

• Partner with engineering and product leaders to align infrastructure direction with what HubSpot needs to build next.
• Work horizontally across teams to guide technical tradeoffs, unblock difficult decisions, and raise the architectural bar for platform work.
• Act as a multiplier through design reviews, technical mentoring, and principled decision-making on the most important systems in the space.

What You Bring

• Deep experience building and evolving large-scale distributed systems, especially storage systems, data infrastructure, or foundational backend platforms.
• Strong architectural instincts with a bias toward simplicity, consistency, clear boundaries, and long-term platform leverage.
• A track record of owning and delivering complex, cross-team technical initiatives with product-line or company-level impact.
• Comfort working across multiple layers of the stack, from storage engines and data flows to APIs, internal frameworks, and developer experience.
• A hands-on mindset. You lead by building, debugging, reviewing, and shipping, not by staying removed from the systems you influence.
• The ability to move into unfamiliar technical territory quickly, form strong opinions grounded in first principles, and help teams make better long-term decisions.

Why this role matters

HubSpot’s future depends on data platforms that are not only reliable, but also powerful building blocks for product innovation. The Principal Software Engineer in Data Infrastructure will help determine how those building blocks are designed, how they scale, and how engineers across HubSpot use them to create the next generation of our products.

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:

$266,200—$425,900 USD

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot’s Career Diversity page here.

India Applicants: link to HubSpot India’s equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot’s connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot’s Recruiting Privacy Notice for details on data processing and your rights.

About the Team

HubSpot’s Data Infrastructure team builds the shared data store platforms that power the company’s products and internal systems at scale. The team’s mission is to provide a unified data platform and deliver databases as a service in a way that makes it easy, performant, and reliable for engineers across HubSpot to build on top of it.

This team owns and evolves some of the most critical foundational systems inside HubSpot, including HBase, Kafka, Elasticsearch, MySQL/Vitess, Hadoop, Iceberg, and Qdrant, along with the platform capabilities, abstractions, and workflows that make those systems usable by product teams.

The scope spans big data, SQL and storage infrastructure, batch processing, stream processing, and search. This is not a team focused on simply administering existing systems. It is an engineering organization responsible for shaping how HubSpot builds on top of its data stores over the long term.

About the Role

We’re looking for a Principal Software Engineer to help shape the technical future of Data Infrastructure at HubSpot.

This is a deeply hands-on role for a builder who wants to own the architecture and evolution of the foundational data systems behind HubSpot’s products. As a Principal Engineer, you will help define how our data stores should scale, how developers should interact with them, and what platform patterns we should create so teams across HubSpot can build faster on top of reliable, high-leverage infrastructure.

At HubSpot, Principal Engineers are expected to stay close to the code, lead high-impact initiatives end-to-end, and influence technical direction well beyond a single team. This role is for someone who can move between storage engines, developer-facing platform design, and large-scale architectural bets while remaining a hands-on builder throughout.

Key Expectations

Own the future of HubSpot’s data stores

• Shape the technical direction for the data platforms that underpin HubSpot’s products, with a focus on the data stores themselves and the systems around them.
• Drive architectural decisions across storage, access patterns, scaling models, tenancy, performance, and developer ergonomics.
• Help define what the next generation of HubSpot’s database platform should look like, not just how to operate the current one.

Be a deeply hands-on, high-leverage builder

• Write production code regularly and lead complex initiatives from idea to rollout.
• Build internal frameworks, APIs, and platform capabilities that make HubSpot’s data stores easier to adopt, extend, and evolve.
• Turn ambiguous infrastructure problems into simple, scalable systems and clear technical direction.

Lead platform architecture across multiple domains

• Work across big data, SQL/Vitess, batch, stream processing, and search to establish consistent platform patterns where they matter and domain-specific depth where they do not.
• Define reusable abstractions for data storage, ingestion, processing, and access that reduce fragmentation across the engineering organization.
• Push for simplicity, clarity, and extensibility in systems that can easily become overly bespoke or operationally heavy.

Influence across the broader engineering org

• Partner with engineering and product leaders to align infrastructure direction with what HubSpot needs to build next.
• Work horizontally across teams to guide technical tradeoffs, unblock difficult decisions, and raise the architectural bar for platform work.
• Act as a multiplier through design reviews, technical mentoring, and principled decision-making on the most important systems in the space.

What You Bring

• Deep experience building and evolving large-scale distributed systems, especially storage systems, data infrastructure, or foundational backend platforms.
• Strong architectural instincts with a bias toward simplicity, consistency, clear boundaries, and long-term platform leverage.
• A track record of owning and delivering complex, cross-team technical initiatives with product-line or company-level impact.
• Comfort working across multiple layers of the stack, from storage engines and data flows to APIs, internal frameworks, and developer experience.
• A hands-on mindset. You lead by building, debugging, reviewing, and shipping, not by staying removed from the systems you influence.
• The ability to move into unfamiliar technical territory quickly, form strong opinions grounded in first principles, and help teams make better long-term decisions.

Why this role matters

HubSpot’s future depends on data platforms that are not only reliable, but also powerful building blocks for product innovation. The Principal Software Engineer in Data Infrastructure will help determine how those building blocks are designed, how they scale, and how engineers across HubSpot use them to create the next generation of our products.

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot’s Career Diversity page here.

India Applicants: link to HubSpot India’s equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot’s connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot’s Recruiting Privacy Notice for details on data processing and your rights.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

NICE is assembling a core engineering team to build the internal AI platform that powers intelligent automation across the enterprise. As IT Software Engineer in the Orchestration AI Development team, you will move beyond using AI tools, you will build them.

You will implement the foundational components of NICE’s AI architecture: the integration layer that connects enterprise systems via MCP, the agent orchestration engine, the Models Gateway, RAG pipelines, and the tooling that makes every developer at NICE more productive. Your work ships to production and is used daily by hundreds of colleagues.

This is a full-stack engineering role with a strong AI focus. You will write clean, production-quality code, collaborate closely with the Software Architect and DevOps teams, and operate with significant autonomy on technically complex problems.

How will you make an impact?

You will own and build the core components of NICE’s AI platform, the integration layer, agent platform, Models Gateway, RAG pipelines, and developer tooling, working hands-on across the stack with the Architect, DevOps, and Security teams.

Build the MCP Integration Layer

• Implement MCP server and client libraries that connect enterprise systems (Atlassian, Microsoft 365, ServiceNow, Workday, Salesforce, Snowflake) to AI agents
• Design and expose clean tool schemas; handle auth flows (OAuth2, managed identity); implement error handling, retries, and rate limiting
• Build the A2A (Agent-to-Agent) interoperability layer enabling multi-agent collaboration across the platform

Develop the AI Agentic Platform

• Implement production-grade AI agent frameworks: ReAct loops, tool-augmented reasoning, multi-agent orchestration, memory and state management
• Build agent harnesses for specific NICE use cases: IT helpdesk automation, procurement workflows, HR self-service, developer productivity agents
• Integrate with Azure AI Foundry and Anthropic Claude API, managing context windows, tool use, streaming responses, and multi-turn conversations

Engineer the Models Gateway

• Build a unified gateway abstracting multiple LLM providers (Azure OpenAI, Anthropic, open-source models via Azure ML)
• Implement model routing logic, fallback chains, cost-based dispatch, latency budgeting, and per-team quota enforcement
• Add logging, token metering, and usage dashboards for FinOps visibility

Build RAG Pipelines & Vector Infrastructure

• Design and implement document ingestion pipelines: chunking, embedding generation, metadata enrichment, and upsert into vector stores
• Build retrieval pipelines with hybrid search (dense + sparse), re-ranking, and context assembly for LLM prompts
• Manage vector DB infrastructure on Azure AI Search and/other; own schema design and index optimization

Implement Prompt Management & LLM Evals

• Build a prompt registry: version control, templating engine, environment promotion, and rollback
• Design and run LLM evaluation pipelines: automated regression tests, hallucination detection, task-specific benchmarks
• Implement human-in-the-loop feedback collection and model performance tracking dashboards

Contribute to Developer Tooling & CI/CD

• Build and maintain GitHub Actions workflows for AI component testing, deployment, and rollback
• Write reusable SDK / client libraries for internal teams consuming the AI platform
• Integrate GitHub Copilot and Azure AI Foundry into the development workflow; document patterns for the broader R&D org

Observability & Production Operations

• Instrument all AI components with OpenTelemetry: traces, metrics, and structured logs
• Build Azure Monitor dashboards and alerts covering inference latency, error rates, token spend, and agent success rates
• Participate in on-call rotation for critical AI platform services

Have you got what it takes?

• 4+ years of professional software engineering experience with Python or TypeScript in production environments
• Hands-on experience building and deploying LLM-powered applications: RAG pipelines, agents, tool use, or prompt engineering systems
• Strong understanding of REST API design, async programming, and event-driven architecture
• Experience with at least one agent or orchestration framework: LangChain, LangGraph, AutoGen, CrewAI, or equivalent
• Practical knowledge of Azure services: at minimum Azure OpenAI, Azure Storage, and Azure Container Apps or AKS
• Solid Git workflow: branching, PRs, code review, CI integration
• Ability to write clean, tested, documented code that others can build on
• Comfort working in fast-moving environments with evolving requirements
• Fluency in English

Bonus:

• Experience implementing MCP servers / clients or similar tool-integration protocols
• Familiarity with the Anthropic Claude API, tool use patterns, and multi-turn conversation management
• Experience with vector databases: Azure AI Search, pgvector, Qdrant, Weaviate, or Pinecone
• Knowledge of LLM evaluation frameworks: Evals, RAGAS, LangSmith, or custom harness development
• Experience with GitHub Copilot enterprise configuration, policy management, or extension development
• Background in enterprise IT systems integration (Jira, ServiceNow, Salesforce, Workday, M365)
• Familiarity with OpenTelemetry instrumentation and Azure Monitor / Grafana

Why Join Us?

At NiCE, we don’t just connect systems, we connect people, platforms, and possibilities. In this role, you’ll be at the heart of driving product unification, governance, and go-to-market alignment across a mission-critical platform. You’ll join a team that breaks down silos and enables seamless customer experiences across our product ecosystem.

If you are a strategic thinker, a collaborative leader, and passionate about delivering cross-platform value, this is your opportunity to shape the future of customer experience with NiCE.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 11088

Reporting into: Director, IT Software Engineering

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

NiCE is seeking attentive, goal-oriented, and technically talented professionals to join our delivery and engineering teams as Professional Services Software Engineers. In this role, you will be responsible for the remote implementation, configuration, and integration of NiCE Surveillance products, and for designing, developing, configuring, and enhancing enterprise-scale Actimize implementations for leading banks and financial institutions. You’ll provide technical expertise across the full project lifecycle—from sales-to-services transition through project closure—collaborating with architects, business analysts, R&D, Customer Support, and clients, and applying both agile and waterfall methodologies to deliver high-quality, reliable solutions that help safeguard organizations against risk and compliance challenges.

How will you make an impact?

• Install, integrate, and configure Actimize products and recording solutions, and develop and configure software features in line with defined methodology, design specifications, enterprise standards, system requirements, and customer-specific needs.
• Plan and perform unit, functionality, and systems testing for performance and reliability, and support client UAT and data validation activities to ensure solutions meet design requirements.
• Work in multi-disciplinary teams with architects, business analysts, R&D, and the implementation team to resolve technical questions from project kick-off through handover to the support center.
• Provide technical expertise across the entire NiCE product suite — including application overview, technical support, and quality control — throughout all stages of the project.
• Communicate and reconcile design flaws found during delivery and suggest enhancements to meet client requirements while adhering to product frameworks.
• Collaborate independently with Business Analysts, R&D, and Customer Support teams, relaying customer technical feedback for product enhancements and fixes.
• Effectively manage time, maintain regular communication and updates with customers and management, and demonstrate flexibility for after-hours, weekend, client-site, and cross-time-zone work as per project demands.
• Document lessons learned and resolutions in the NiCE Knowledge Base, mentor junior team members, and conduct code reviews.

Have you got what it takes?

Experience & Education:

• 4-7 years of experience in enterprise software development and/or product implementation and integration.
• BE/B.Tech in Computer Science, Information Technology, or a related technical degree with relevant hands-on experience.
• Excellent verbal and written English communication skills, with experience working in global and matrix organizations and multi-cultural teams across countries.

Professional Capabilities:

• Experience working in financial / banking solutions domain. (Must)
• Proven expertise in PL/SQL, SQL, and relational databases (MS-SQL, MySQL, Oracle, etc.), with basic to advanced query and update scripting knowledge. (Must)
• Hands-on experience with Unix commands and shell scripting. (Must)
• Troubleshooting using sniffers and other network testing and analysis tools. (Must)
• Strong client-facing skills with the ability to manage technical discussions and customer engagement. (Must)
• Actimize (AIS/RCM/UDM) development experience. (Advantage)
• Microsoft SQL Server and Windows Server installation and configuration (including IIS), with Microsoft Security knowledge — Active Directory, security policies, hardening, encryption, backups, recovery, and maintenance. (Advantage)
• Solid understanding of network principles (7-Layer OSI Model, TCP, UDP) and network devices (NICs, switches, routers), with networking and IP/SIP communication analysis, strong telephony background, and IP communication knowledge. (Advantage)
• Experience with advanced solutions — Recording/Telephony integrations (PBX — switch/ACD vendors such as Avaya, Cisco, MS Teams, and Amazon Connect), MDC, LDAP, SSO, ACD, DB migrations, and Disaster Recovery / HA solutions. (Advantage)
• Familiarity with AWS cloud environments and experience in Python, HTML, JavaScript, and CSS. (Advantage)

Personal Leadership:

• Strong problem-solving and analytical abilities with a high capacity for self-learning; capable of solving moderately complex problems through structured analysis.
• Ability to work independently on complex tasks while collaborating effectively and sharing knowledge within a team environment.
• Able to learn and adapt to new technologies quickly and work methodically in dynamic environments.
• Attention to detail and ability to perform under pressure.
• Ability to mentor, guide, and support team members.

What’s in it for you?

Join an ever‑growing, market‑disrupting global company where teams—comprised of the best of the best—work in a fast‑paced, collaborative, and innovative environment. As the market leader, every day at NICE is a chance to learn, grow, and make an impact, with endless opportunities across roles, domains, and geographies.

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10971 Reporting into: Tech Manager

Role Type: Individual Contributor

Shift Timings: 12:30 PM- 9:30 PM

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

As a Senior Software Engineer, you’re entrusted with a pivotal role in the development process, leveraging your extensive experience and technical prowess to drive the creation of complex, data-intensive software solutions. You will also be expected to embrace and leverage AI-powered tools and workflows to accelerate development, improve code quality, and deliver smarter outcomes.

How will you make an impact?

Degree in Computer Science, Industrial/Electronic Engineering

Strong software development experience in Java/Node.JS,Rest API, SQL, MySQL

Strong hands-on experience working with Datalake architectures, Apache Spark, and Apache Airflow for building large-scale data pipelines and processing workflows

Proven experience using AI-powered development tools (e.g., GitHub Copilot, Claude, Cursor, or equivalent) in day-to-day coding, debugging, code review, and productivity workflows

Strong knowledge of multithreading, concurrency, and code performance

A comprehensive familiarity and proven experience in OOD/OOP

Experience developing enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem.

Have you got what it takes?

IT experience 5-7 years.

Experience in high performance, highly available, and scalable systems

Hands-on experience designing and operating data lake / big data pipelines using Spark and orchestration via Airflow in production environments

Demonstrated ability to integrate AI tooling into the software development lifecycle — from prompt-driven coding to automated test generation, documentation, and review assistance

Deep knowledge and experience with software design patterns and how they can effectively be incorporated into software design and when not.

Passion to educate and mentor others in engineering best practices and patterns - team player.

Experience working with Agile/SCRUM/Agile software development methodology.

Great initiative - proven ability to tackle projects with a can-do attitude.

Proven experience in operating within a global environment.

You will have an advantage if you also have:

Familiarity and/or experience with public cloud infrastructures and technologies such as Amazon Web Services (AWS)

Knowledge of Microservices and/or Cloud-Native Development

Exposure to building or integrating with LLM-based services, vector databases, or AI/ML workflows

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition Number: 11049

Reporting Into: Tech Manager

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

About the Role

We are looking for a Senior Software Engineer to join the NiCE team in Pune. You will design, develop, test, and maintain scalable, enterprise-grade solutions across the platform, with a focus on complex reporting initiatives.

This role requires strong Java full-stack expertise, along with experience in cloud-native development, enterprise architecture, and Agile delivery

How You’ll Make an Impact

Design, develop, test, and maintain features across the NiCE CXone platform

Work independently on complex, business-critical reporting projects

Translate business requirements into scalable technical solutions

Build across backend, APIs, frontend, and integrations

Write high-quality, maintainable code and participate in code reviews

Troubleshoot QA and production issues and resolve defects

Contribute to design discussions, POCs, and platform improvements in performance, scalability, and security

Mentor team members and collaborate effectively in an Agile environment

What You Bring

Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent professional experience).

Total experience: 5-7 years

Strong experience with Java, J2EE, Spring, Spring Boot, Hibernate, REST APIs, and JSON .Experience building multi-tier enterprise applications with MySQL or similar databases

Familiarity with AWS, Azure, or Google Cloud, as well as microservices and cloud-native development

Frontend experience with Angular, JavaScript, HTML5, CSS3, and responsive UI development Ability to build reusable components and translate designs into production-ready code.

You Will Have an Advantage If You Also Have

Hands-on experience with Continuous Integration / Continuous Delivery (CI/CD)

Experience with Test-Driven Development (TDD) and test automation at unit and system levels (for example JUnit, Karma)

Ability to break down difficult engineering problems into practical, incremental deliverables

Strong judgment in making trade-offs between elegant engineering and speed of execution

Exposure to AI-powered engineering solutions, including LLMs, agents, and automation-driven workflows

Experience working effectively in a global environment and within a complex matrix organization

Strong English communication skills, both written and verbal

A proactive, fast-learning mindset with strong ownership and collaboration skills

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere

Requisition Number: 11049

Reporting Into: Tech Manager

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

About the Role

Together AI is building the AI Acceleration Cloud, an end-to-end platform for the full generative AI lifecycle, combining the fastest LLM inference engine with state-of-the-art AI cloud infrastructure.

As a Lead/Manager, you will play a key role in building the Together cloud platform engineering team in the Netherlands.

We are a highly available, global, blazing-fast cloud infrastructure that virtualizes cutting-edge ML hardware (GB200s/GB300s, BlueField DPUs) and enables state-of-the-art ML practitioners with self-serve AI cloud services, such as on-demand + managed Kubernetes and Slurm clusters. This platform serves both our internal SaaS products (inference, fine-tuning) and our external cloud customers, spanning dozens of data centers across the world.

Some of what you’ll work on:

• Work on a distributed GPU scheduling system for the on-demand clusters product, Instant Clusters.
• Build out a global management plane for managing our data center compute, networking, and storage.
• Design and build new customer-facing cloud platform services, delivering killer enterprise AI cloud features.

Hybrid working 2 days a week at our offices in Amsterdam

Responsibilities

• Lead/Manage a team of 8 together cloud Infrastructure Engineer in Amsterdam,
• Identify, design, and develop foundational backend services that power Together’s commerce platform
• Analyze and improve the robustness and scalability of existing distributed systems, APIs, databases, and infrastructure
• Partner with product teams to understand functional requirements and deliver solutions that meet business needs
• Write clear, well-tested, and maintainable software and IaC for both new and existing systems
• Conduct design and code reviews, create developer documentation, and develop testing strategies for robustness and fault tolerance
• Participate in an on-call rotation to address critical incidents when necessary

Requirements

• Ideally 1-2 years of leading the Infrastructure team.
• Demonstrable background in acquiring talent and retaining talent.
• 5+ years of demonstrated experience in building large scale, fault tolerant, distributed systems and API microservices
• Experience designing, analyzing and improving efficiency, scalability, and stability of various system resources
• Excellent communication skills – able to write clear design docs and work effectively with both technical and non-technical team members
• Demonstrated experience with building and operating high-performance and/or globally distributed microservice architectures across one or more cloud providers (AWS, Azure, GCP)
• Strong systems knowledge across compute, networking, and storage, including concurrency, memory management, performant I/O, and scale
• Experience developing against and managing a relational database, such as PostgreSQL
• Expert-level programmer in one or more of programming language (Golang preferred)
• Proficiency in version control practices and integrating IaC with CI/CD pipelines.
• Experience with Kubernetes and containers preferred
• Experience building and operating data infrastructure (Kinesis, Airflow, Kafka, etc) a plus
• Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or a related technical field, or equivalent practical experience

About Together AI

Together AI is a research-driven artificial intelligence company. We believe open and transparent AI systems will drive innovation and create the best outcomes for society, and together we are on a mission to significantly lower the cost of modern AI systems by co-designing software, hardware, algorithms, and models. We have contributed to leading open-source research, models, and datasets to advance the frontier of AI, and our team has been behind technological advancement such as FlashAttention, Hyena, FlexGen, and RedPajama. We invite you to join a passionate group of researchers in our journey in building the next generation AI infrastructure.

Equal Opportunity

Together AI is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more.

Please see our privacy policy at https://www.together.ai/privacy

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s theroleall about?

We are looking for a Senior Software Engineer to join the Data Repositories team, part of the Actimize NXT Gen PaaS/SaaS engineering group. In this role, you will design and build core backend services and data infrastructure powering Actimize’s cloud native financial crime solutions.

Our next generation platform is being built from the ground up on AWS and will serve developers, data engineers, and data scientists at the world’s leading financial institutions. This is a unique opportunity to shape foundational platform components, influence architecture, and work with cutting-edge cloud and data technologies at scale.

How will you make an impact?

• Lead, design, and implement backend/datacentric components for a cloud native platform on AWS.
• Own end-to-end delivery: from requirements and architecture to coding, testing, deployment, and monitoring.
• Build robust, scalable, and observable services used across the Actimize NXT Gen ecosystem.
• Be a technical authority within the team: guide design discussions, perform code reviews, mentor developers.
• Troubleshoot complex issues across distributed systems, data stores, and microservice architectures.
• Drive innovation: evaluate new AWS services, frameworks, and data technologies; introduce improvements proactively.
• Collaborate in an Agile environment with product managers, architects, DevOps, and cross functional engineering teams.
• Ensure high availability, performance, and enterprise grade quality across components you own.

Have you got what it takes?

• BSc/BA in Computer Science or equivalent.
• 6+ years of experience with Java or similar JVM/OOP languages.
• Strong experience with AWS services (e.g., DynamoDB, EKS, IAM, S3, Lambda).
• Solid understanding of system architecture, design patterns, and building complex distributed systems.
• Handson experience with relational (PostgreSQL) and NoSQL databases (MongoDB, Cassandra, Redis, etc.).
• Practical experience building and maintaining production cloud services.

You will have an advantage if you also have:

• Familiarity with data streaming or big data technologies such as Kafka, Flink, or Spark.
• Experience building microservices using Spring Boot, Docker/containers, and Kubernetes.
• Exposure to DevOps practices and tools (CI/CD pipelines, Jenkins, Terraform, Helm).
• Background in SaaS product development.
• Comfort using AI-based tools to speed up development and testing (such as GitHub co-pilot, Claude,).

What’s in it for you?

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 11011

Reporting into: Group Lead, Engineering, Actimize

Role Type: Individual Contributor

#LI-Hybrid

About NICE Actimize:

NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud and providing regulatory compliance.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

POWER A WORLD OF TRUST

Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.

Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.

We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!

About Incode

Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.

The Impact You’ll Make

As a Senior DevOps Engineer at Incode, you’ll be a senior individual contributor on the platform team responsible for operating, scaling, and securing the production systems behind Incode’s identity infrastructure. You’ll own outcomes - not tickets - across our Kubernetes and AWS environments, partnering closely with software engineers, security, and leadership to make our platform faster, safer, and quieter. You won’t just keep the lights on; you’ll improve reliability, reduce operational friction through automation, and lead durable fixes when things break. This is real ownership with meaningful influence over how our platforms run day to day, without being an architect role.

What You’ll Own & Drive

• Production Kubernetes - Operate, scale, and evolve cloud-native infrastructure with a strong bias toward reliability, observability, and automation.
• Infrastructure as Code - Build and maintain Terraform and Helm Charts with real depth, driving consistency and repeatability across environments.
• CI/CD at Scale - Implement and maintain pipelines that are fast, secure, and developer-friendly, shortening the path from merge to deploy.
• Incident Response & Root Cause - Lead incidents when they hit, run blameless post-incident learning, and ship the durable fix - not just the patch.
• Observability That Earns Trust- Improve monitoring and alerting to cut noise, surface real signal, and reduce on-call burnout.
• Pragmatic Security & Compliance - Partner with security to implement controls that hold up to audit without crippling velocity, keeping secrets management, access controls, and network boundaries sane and defensible.
• Developer Experience- Treat operational pain as a bug. Automate, document, and pave the road for the engineers shipping on top of your platform.
• On-Call Ownership - Participate in the team’s weekly 24x7 rotation (handoff Mondays ~11am PT). Respond promptly, escalate cleanly, and own customer-impacting issues through to resolution.

The Qualities That Set You Apart

• Production Owner - You don’t need constant direction and don’t wait to be told something is broken. You go look.
• Pragmatic Operator - You’re opinionated but optimize for outcomes, not ideology. You push back when something is unsafe or short-sighted, and concede when you’re wrong.
• Automation Mindset - You document and automate what matters. Tribal knowledge is a bug. Manual runbooks are a smell.
• Clear Communicator - You can explain an outage, a tradeoff, or a risk to engineers, security, and leadership without losing nuance or hiding behind jargon.
• Quiet Reliability - You take pride in the unsexy work: clean rollbacks, sane secrets, quiet alerts, repeatable deploys.
• Engaged Teammate - You show up in team discussions, design reviews, and task refinement. This isn’t a tickets-only seat.

Your Background

• 7+ years of experience in DevOps, SRE, or infrastructure engineering roles.
• Strong hands-on experience operating Kubernetes in production - not just standing it up.
• Deep familiarity with at least one major cloud provider (AWS strongly preferred).
• Proven depth in Infrastructure as Code - Terraform and Helm Charts are essential, not nice-to-haves.
• Experience implementing and maintaining CI/CD systems at scale.
• Strong Linux fundamentals and real production debugging skills.
• Comfortable with a weekly 24x7 on-call rotation and the responsiveness it demands.

Nice to have:

• Experience operating MongoDB, PostgreSQL, or other stateful systems in production.
• Familiarity with security tooling, certificate management, or compliance frameworks.
• Background in SaaS operations or environments with real uptime, security, or regulatory stakes.
• Track record of improving developer experience through tooling and automation.

Why Incode?

• Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically.
• Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years.
• Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
• Ownership & Autonomy – Operate like a founder with the resources of a unicorn.
• Global Impact – Every program you launch will reverberate across industries and continents.

Ready to ignite the future of trust?

Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.

Aspects of our Culture:

• High performance
• Freedom & responsibility
• Context, not control
• Highly aligned, loosely coupled
• Continuous Feedback
• Promotions & Development
• Learn more about Life at Incode !

Benefits & Perks:

• Flexible Working Hours & Workplace
• Open Vacation Policy

Equal Opportunities:

Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.

Applicant Data Privacy:

We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.

PLEASE NOTE : Due to federal contract requirements and client site access obligations, U.S. citizenship and eligibility for a U.S. government secret clearance are required to access classified information. The position is based in the Washington, D.C., Maryland, or Virginia metropolitan area and includes periodic on‑site work and client collaboration. Candidates with an active Secret or higher clearance are strongly encouraged to apply.

The AI Forward Deployed Engineering (AI FDE) team is a highly specialized customer-facing AI team at Databricks. We deliver professional services engagements to help our customers build and productionize first-of-its-kind AI applications. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations, as well as support internal subject matter expert (SME) teams. We view our team as an ensemble: we look for individuals with strong, unique specializations to improve the overall strength of the team. This team is the right fit for you if you love working with customers, teammates, and fueling your curiosity for the latest trends in GenAI, LLMOps, and ML more broadly. This role can be remote.

The impact you will have:

• Develop cutting-edge GenAI solutions, incorporating the latest techniques from Databricks AI research to solve customer problems
• Own production rollouts of consumer and internally facing GenAI applications
• Serve as a trusted technical advisor to customers across a variety of domains
• Present at conferences such as Data + AI Summit, recognized as a thought leader internally and externally
• Collaborate cross-functionally with the product and engineering teams to influence priorities and shape the product roadmap

What we look for:

• Experience building GenAI applications, including RAG, multi-agent systems, Text2SQL, fine-tuning, etc., with tools such as HuggingFace, LangChain, and DSPy
• Expertise in deploying production-grade GenAI applications, including evaluation and optimizations
• Extensive years of hands-on industry data science experience, leveraging common machine learning and data science tools, i.e. pandas, scikit-learn, PyTorch, etc.
• Experience building production-grade machine learning deployments on AWS, Azure, or GCP
• Graduate degree in a quantitative discipline (Computer Science, Engineering, Statistics, Operations Research, etc.) or equivalent practical experience
• Experience communicating and/or teaching technical concepts to non-technical and technical audiences alike
• Passion for collaboration, life-long learning, and driving business value through AI
• [Preferred] Experience using the Databricks Intelligence Platform and Apache Spark™ to process large-scale distributed datasets
• Willing to travel once every 4-8 weeks to see customers (as needed)

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.

Local Pay Range

$185,920—$255,640 USD

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.

BenefitsAt Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer’s discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

About Juniper Square

Private markets are one of the largest, most complex, and most underserved corners of global finance. Our mission at Juniper Square is to unlock their full potential. We’re the Operations Partner trusted by 2,300+ GPs, unifying technology, data, and fund administration services into a single platform that helps GPs move faster, make better decisions, and scale with precision. With $300B+ under administration and 700,000+ LPs on platform, we’ve built the scale to match our ambition. And with JunieAI, our purpose-built AI platform, we’re reimagining how private markets operate, embedding intelligence across every workflow. Founder-led since 2014, backed by $350M+ in funding, and now 1,000+ employees strong, we’re building a company designed to shape the future of private markets for decades to come.

Our culture is built for people who want to do ambitious, meaningful work alongside exceptionally talented teammates. We think like owners, move with urgency, and take pride in solving hard problems that truly matter to our customers and the future of private markets. We believe the best ideas come from open debate, deep collaboration, and diverse perspectives, which is why we believe transparency is the default and feedback makes us stronger. If you’re energized by high standards, rapid growth, and the opportunity to help define a category at a pivotal moment, come join us!

Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time.

About the Role

We’re looking for a Principal Engineer to join our Platform team, which owns foundational services like CIAM, Authorization, Search, API Infrastructure — and the tools, frameworks, and developer experience improvements that power engineering at Juniper Square. You’ll be the senior-most technical voice on the team, blending hands-on engineering with technical leadership, architectural ownership, and cross-functional influence.

What You’ll Do

• Operates as the Directly Responsible Individual (DRI) for high-impact initiatives; takes full ownership of project health, system design, and end-to-end delivery.

• Partners closely with Product Management and cross-functional teams to clarify ambiguous requirements, map business goals to technical scopes, and manage dependencies.

• architectural design, pragmatic task breakdown, and execution planning, driving a team of engineers toward incremental deliverables.

• Establish reusable patterns, technical standards, and platform primitives that other teams can build on.

• Improve engineering efficiency through better tooling, automation, documentation, observability, and developer workflows.

• Mentor engineers, raise the quality of technical decision-making, and help the team execute with consistency.

• Drives adoption of AI tooling across the SDLC — building internal capabilities that automate engineering workflows while ensuring security, compliance, and best-practice alignment.

What We’re Looking For

• 12+ years of experience designing, building, and operating large-scale distributed production systems.

• Strong backend engineering experience with Python frameworks such as FastAPI, Flask, Pyramid, or Django.

• Experience leading technical design for complex systems, including making architecture decisions, evaluating tradeoffs, and guiding implementation across multiple engineers or teams.

• Experience with relational/nosql databases, including schema design, performance tuning, query optimization, and data modeling.

• Experience building and operating cloud-native systems using technologies such as AWS, GCP, Azure, Docker, Kubernetes, and infrastructure as code.

• Strong understanding of CI/CD, observability, reliability, and operational excellence in production environments.

• Ability to work through ambiguity, break down complex technical problems, and drive alignment across engineering, product, and design.

• Strong ownership mindset, with the ability to independently drive high-impact initiatives while collaborating effectively in a fast-paced environment.

• Demonstrated ability to raise engineering quality through technical standards, design reviews, mentoring, and reusable platform patterns.

• Passion for improving developer experience through better platforms, tooling, automation, documentation, and engineering workflows.

• You are flexible and adaptable—you will be juggling multiple projects in a fast-paced startup environment.

• Comfortable driving a technical vision with a focus on shipping value incrementally rather than waiting for a big-bang release.

Nice to Have

• Platform team experience building tools and services consumed by other developers.

• Experience building or integrating AI/LLM-powered systems in production, such as AI SDKs, RAG pipelines, evaluation frameworks, guardrails, prompt/tool orchestration, or model observability.

• CIAM/Identity systems — Auth0, Okta, OAuth 2.0, OIDC, SAML, or custom-built identity infrastructure.

• Security-aware design — least-privilege access, secrets management, secure API gateway patterns.

• Passion for growing others through coaching, delegation, and leading by example.

Company Description

NBCUniversal is one of the world’s leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

We are looking for a Software Engineer I to help build the next generation of digital news experiences. This is an early-career role designed for engineers with a strong foundation in computer science fundamentals who are excited to grow their skills while contributing to real-world, high-impact products. You’ll learn from senior engineers and work closely with product managers, designers, ops and editorial partners to build fast, reliable, and engaging experience, especially around live and interactive storytelling for major global events.

You’ll join the Live & Interactive team, which creates the user experiences behind major global moments, from elections to tentpole events such as the World Cup, where visibility and impact are immediate.

This is an opportunity to learn quickly, contribute meaningfully, and develop as a software engineer in a fast paced and environment.

Duties:

• Contribute to frontend applications using modern frontend frameworks that range from React to Astro and Qwik
• Utilize AI-assisted development tools to support the efficient execution of product and design visions, translating requirements into high-quality, scalable solutions
• Build and consume APIs to power content-driven experiences
• Implement responsive, accessible, and performant user interfaces
• Write clean, maintainable, and well-tested code, incorporating feedback from peers
• Participate in code reviews, both giving and receiving constructive feedback
• Debug issues and help troubleshoot problems with guidance from teammates
• Collaborate closely with cross-functional partners such as product leaders and design to understand requirements
• Ask questions, clarify ambiguity, and communicate progress and blockers proactively
• Take ownership of well-defined tasks and deliver them reliably
• Continuously learn new technologies, tools, and parts of the codebase

Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, or a related field (or equivalent practical experience demonstrating strong CS fundamentals)
• Minimum 2+ years experience building applications using a modern programming language (JavaScript preferred), along with a solid understanding of how web applications work (HTTP, APIs, browser behavior)

Desired Characteristics:

• Awareness of testing practices, including writing basic automated tests, with a focus on producing quality, maintainable code
• Strong communication skills, including a willingness to ask questions, take feedback constructively, and continuously improve
• Familiarity with AI-assisted development tools (e.g., code generation, debugging, and productivity assistants) to enhance software development workflows
• Ability to collaborate effectively in a team environment while demonstrating attention to detail and an eagerness to learn new technologies quickly
• Exposure to modern frontend frameworks (e.g., React, Qwik, Web Components) and familiarity with HTML, CSS, and responsive design principles

Additional Requirements:

Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $110,000 - $120,000

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

Job Description

In a nutshell

As a Cloud/Devops Architect at Eurofins, you willbe supporting our global IT Application development teams to move towards a cloud-first and DevOps mind-set and transition many of our applications to be deployed, run and operated via automation in the public cloud.

Where will you be based and what business will you support?

You will be part of a geographically dispersed IT Architecture team with a focus on supporting our global IT Application development teams.

How can you help us?

You will collaborate with the Cloud Engineering Team in defining cloud standards and governance, and withProduct Development to define their technology transition into the cloud.

You will work on automation of processes, testing and security; and on document standards in readiness for governance approval.

You will design scalable enterprise cloud frameworks (AWS control Tower, Azure Landing Zones etc), define and standardise tooling; and improve software performance metrics.

You will bea trusted hands-on advisor for IaC and CI/CD pipelines, while evangelising DevOps/Cloud culture and practices; and consulting with business to build new channels between development and operations teams.

Qualifications

Are you our kind of extraordinary?

You have:

• 2 years of general experience both in on premise and Multi Cloud (Azure, AWS, GCP, OpenStack);
• Strong experience in DevOps environments and tooling;
• K8s Experience
• Hands on experience with Terraform, Cloudformation, Kubernetes and containerisation;
• Strong prior experience with creating architecture and general technical documentation;
• Experience with CI/CD and GitOps pipelines;
• The ability to manage multiple projects / tasks concurrently and drive them to completion;
• The ability to work independently and effectively under pressure while identifying ambiguity and driving for clarity;
• Documentation and Diagramme as code (structurizr) benefitial.
• The ability to motivate and influence others;

You are:

• An excellent communicator (concise writing and orally convincing);
• A strong collaborator, able to build relationships with both leaders and team members;
• Capable to establish trust based on outstanding expertise with stakeholders;
• Capable of adapting quickly to a complex distributed organization;
• Detail oriented;

What else should I know?

• Experience in working with distributed teams or offshore teams is a plus.
• Vendor Specific cloud certifications, Architect, DevOps are also a plus!

Additional information

What can we offer you?

• A competitive salary package, including bonus and benefits;
• Extensive on-the-job coaching and training opportunities;
• A hybrid working setup;
• Challenges within a multi-cultural and cross-regional team as part of the international and fast-growing Eurofins organization;

A dynamic working environment with a good team spirit where personal development and growth are highly encouraged.

Additional Information

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity!  As an Equal Opportunity Employer, the Eurofins network of companies believes in strength and innovation through diversity. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us!  We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more on our Careers page: https://careers.eurofins.com/

Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 37 years, Eurofins has grown from one laboratory in Nantes, France to ca. 63,000 staff across a decentralised and entrepreneurial network of more than 950 laboratories in over 1,000 companies across 60 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2024, Eurofins generated total revenues of EUR 6.95 billion, and has been among the best performing stocks in Europe over the past 20 years.

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple.

The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf.

What you’ll do at Jamf:

As a Senior Site Reliability Engineer, you’ll help us balance development velocity with the reliability our customers depend on. You’ll partner with engineering teams to shape how their services are measured, lead the work to improve them, and use what you learn from production to build the automation and agentic tooling that improves reliability globally. You’ll work fluently with agentic development tools as part of your everyday practice, using them to move faster, to investigate harder problems and to multiply your impact.This is a senior individual contributor role at the intersection of Engineering, Product, Customer Success and Technical Support, where you’ll play a meaningful part in shaping how we practice SRE at Jamf.

You may be required to work periodically at a Jamf office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. We are only able to accept applications for those based in one of these locations.

What you can expect to do in this role:

• Partner with engineering teams to define service-level objectives, error budgets, and supporting indicators for their services, and help them use those measures to inform prioritization and reliability investment.
• Investigate complex production issues end-to-end across application, data, infrastructure, and network layers, using AI to correlate logs, metrics, and code and to pressure-test hypotheses before acting.
• Produce clear technical documentation, runbooks, architecture notes, postmortems and proofs of concept for both technical and non-technical audiences, in a form that engineers and AI tools can re-use.
• Identify systemic sources of toil and lead the work to eliminate them through automation, AI agents, tooling, and process change.
• Set the conditions for AI agents to do reliable work in our environment, including repository context, well-specified tasks, integrations such as MCP servers that give AI safe access to the systems it needs, and the tests and guardrails needed for AI-authored change to be trusted.
• Participate in team ceremonies to identify and refine work, communicate findings, and drive opportunities to collaborate.
• Drive cross-team and cross-department collaboration on reliability initiatives, including reviewing designs, influencing roadmaps, and mentoring engineers on SRE practices, including effective AI use in their reliability work.
• Advise senior leadership and stakeholders during critical customer escalations, translating between technical reality and business impact.
• Contribute to scaling the SRE practice itself: improving our standards, our tooling, and how we partner with product engineering teams.
• #LIRemote

What we are looking for:

• Minimum of 5 years experience in software engineering, SRE or production operations roles. (Required)
• Strong production troubleshooting skills across the stack. Ability to diagnose issues from first principles using the tools available (profilers, heap and thread dumps, query plans, traces, logs, metrics). (Required)
• Experience working within a form of the Agile development framework process. (Required)
• Hands-on experience operating production services on AWS (e.g. EC2, S3, EKS, RDS/Aurora, CloudFront). (Required)
• Experience utilizing observability tools (i.e. Grafana, Prometheus, LogicMonitor). (Required)
• Experience creating clear and concise technical documentation that is targeted at both technical and non-technical audiences. (Required)
• Experience writing infrastructure as a code. (Required)
• Experience writing automation in a general-purpose language (e.g. Python, Go, Java, or similar) to a production standard. (Required)
• Strong judgement about how to apply AI effectively across the full range of SRE work, including high-stakes areas such as production access and sensitive data, knowing how to scope and verify work to make it safe. (Required)
• Hands-on experience using agentic development tools (e.g. Claude Code, Cursor, Copilot) to deliver engineering and operational work, scoping and delegating bounded tasks, verifying the output, and shipping with confidence. (Required)
• Experience improving how a team works with AI, for example authoring reusable skills, repository context files, or prompt patterns that others adopt. (Required)
• Experience optimizing SQL queries and database engine tuning. (Preferred)
• Experience with CI/CD Tooling (e.g. Github Actions, Jenkins). (Preferred)
• Exposure to chaos engineering, fault injection and disaster recovery exercises. (Preferred)
• Familiar with FinOps practices. (Preferred)
• 2 year / Associates (Required)
• 4 year / Bachelor’s Degree (Preferred)
• A combination of relevant experience and education may be considered

OTHER REQUIREMENTS

• This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen located physically in the U.S., and therefore any employment offer will be contingent upon verification of both of these requirements. Applicants who are not U.S. citizens or who are located outside of the U.S. are strongly encouraged to apply for other positions at Jamf, which is an equal-opportunity employer.

SECURITY AND PRIVACY REQUIREMENTS

• Participation in ongoing security training is mandatory
• Established security protocols will be adhered to, sensitive data will be handled responsibly, and data protection practices are followed, including understanding relevant privacy regulations and reporting breaches
• Acknowledging the Jamf Code of Conduct, where applicable security and privacy policies can be found, is a requirement of all roles at Jamf

How we help you reach your best potential:

• Named a 2025 Best Companies to Work For by U.S. News
• Named a 2024 Best Technology Company to Work For by U.S. News
• Named one of Forbes Most Trusted Companies in 2024
• Named a 2024 Best Companies to Work For by U.S. News
• Our developers work in agile delivery teams to produce new features, improve software components, and are the subject matter experts for our Jamf product offerings.
• You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world.
• We constantly push the boundaries of technology, our developers support new innovations and OS releases the moment they are made available by Apple.
• Several Jamf engineers are named in patents and with team names like CatDog, ThunderSnow and Dalek you can expect to have some fun while building cutting-edge software.
• You will have the opportunity to work with a small and empowered team where the culture is based on trust, ownership, and respect.
• We offer a clear career path that enables you to grow under supportive leadership and management
• Visit our Jamf Engineering blog to learn more about the innovative projects our team is working on and what we learn from each challenge we solve. A blog written by engineers, for engineers at medium.com/jamf-engineering
• 22 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes).
• Over 100,000 Jamf Nation users, the largest online IT community in the world.

Pay Transparency

At Jamf, base pay is one part of our total compensation package and is set within a defined range. These ranges can vary based on hiring location. Where an individual’s pay falls within that range depends on several factors, including role scope, location, budget, skills, experience, and qualifications. This approach helps ensure fair, competitive pay and provides room to grow as you develop in your role.

Pay Transparency Range

$113,300—$205,520 USD

What it means to be a Jamf? We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace.

Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly.

Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement.

What does Jamf do? Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day.

Get social with us and follow the conversation at #OneJamf

Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at recruiting@jamf.com

Want to get to the next step in your international career?

We can support you!

Ubiminds is a GPTW-certified, people-first company that partners with American software product companies to scale their development footprint. Ubi custom-curates Brazilian top 5% talent for their LATAM strategy, offering a unique combo of staff augmentation and employer-of-record services.

Ubiminds is assisting a company that is transforming the way organizations discover, engage, and hire the best talent. Connecting companies and candidates anytime, anywhere, end-to-end hiring platform features video interviewing, assessments, and conversational AI. As an industry leader in science-backed, modern hiring solutions powered by ethical AI, they have hosted more than 70 million video interviews and 200 million chat-based candidate engagements for over 1,200 pioneering customers around the globe.

Apply now! This is a unique opportunity for you to not only accelerate your international career but also work in a groundbreaking company.

Challenge

We are seeking a Senior Full Stack Software Engineer to join our platform team. You will help maintain and enhance a critical codebase, focusing primarily on backend systems built with .NET and frontend components using React and TypeScript.

This role involves close collaboration with other engineers and cross-functional teams to resolve issues, improve reliability, and deliver incremental improvements, with opportunities to expand into more feature-driven work over time.

What you’ll do

- Design, implement, and maintain robust .NET Core services and APIs within a microservices architecture.

- Build responsive and accessible front-end experiences using React and TypeScript.

- Write clean, testable, and scalable code, following modern engineering best practices.

- Support automated test coverage for high-quality releases.

- Participate in design reviews, code reviews, and technical planning.

- Help identify and reduce technical debt across the platform.

In order to succeed in this position, you will need:

Mandatory skills

- 7+ years of professional experience with .NET Core / C# for web applications.

- Solid experience with REST APIs and microservices design.

- Experience with cloud platforms and tooling (e.g., Azure, AWS, or GCP).

- Strong proficiency with JavaScript, HTML, CSS, and frameworks like React.

- Experience with relational databases and ORMs such as Entity Framework Core.

- Familiarity with Git workflows and source control best practices.

- Basic reading and writing skills in English (used for reading documentation, variable

naming, and code comments).

- Ability to collaborate in distributed, remote teams.

Nice to Have

- Experience working on high-scale enterprise platforms.

- Familiarity with automated testing tools: xUnit, NUnit for .NET; Jest, Cypress for front-

end.

- Experience with Docker, Kubernetes, or other container orchestration tools.

- Experience with observability tools such as OpenTelemetry, Datadog, etc.

- Exposure to legacy-to-modern migration projects.

- Knowledge of secure coding practices.

Perks and Benefits

As a Senior Full Stack Software Engineer @Ubiminds, you:

• Are placed in a product-based company, with the same treatment as their full-time employees.

• Have our full back-office support, from career guidance to HR and concierge services.

• Enjoy our remote-first policy – we are a distributed team, after all.

• Get your own MacBook (none of that “bring your own device” stuff here).

• Have access to growth opportunities with other amazing technology professionals, through tech talks, chapter meetings, and even remote happy hours for tons of fun!

• Improve your English through free lessons with a native English speaker - get to the next level on your communication skills!

• Candidate Referral bonus (promote Ubi to your tech friends, and get paid for it!)

• Miss working in the office? Our cool Florianópolis headquarters is available, whenever you want, with weekly quick massages & tasty snacks, soft drinks, and games

How our process works

• Interview with Tech Recruiter (specific chat about the job opening)

• Client process (including technical challenges and on-demand assessments)

• Offer

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara Technologies India Private Limited is looking for a Senior Business Application Engineer I — Sales Compensation Engineering.

We are seeking a skilled Sales Compensation Engineer with hands-on expertise in Xactly Incent and Xactly Connect configuration, scripting, and platform support. The ideal candidate brings a strong technical foundation in incentive compensation management (ICM) systems, combined with the ability to translate business compensation requirements into reliable platform configurations and data pipelines. This role partners closely with a US-based Technical Product Manager (Xactly SME) who owns the business and product side of Samsara’s sales compensation platform, with the BLR engineer as the technical counterpart.

This is a hybrid position requiring 2 days per week in our Bangalore office and 3 days working remotely. Relocation assistance will not be provided for this role.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

In this role, you will:

• Own configuration, maintenance, and enhancement of Xactly Incent — including compensation plan rules, quota structures, crediting logic, draw/recovery mechanics, and payment processing workflows.
• Build, maintain, and optimize data pipelines in Xactly Connect — ETL job development, native/delta schema management (staging, history, custom tables, logs), pipeline scheduling, and sandbox-to-production migrations.
• Serve as the engineering counterpart to the US-based Technical Product Manager, translating business compensation requirements into technical Xactly configurations and solutions across time zones.
• Manage Salesforce CRM as the primary upstream data source — ensure accurate, validated data flows into Xactly for reliable commission calculations.
• Administer platform operations — user management, role permissions, system settings, and end-to-end regression testing for each Xactly release cycle.
• Diagnose and resolve production issues — trace unexpected compensation calculation results back to root cause, resolve directly or coordinate with Xactly support with structured documentation.
• Write and maintain SQL queries against Xactly’s data warehouse to support reporting, data validation, and compensation audit requirements.
• Document system configurations, Connect pipeline architectures, and operational runbooks; maintain a living knowledge base for the FinSys team.
• Collaborate with QA Automation to build and maintain regression test coverage for Xactly release cycles.
• Stay current with Xactly product releases, evaluate impact, and coordinate regression testing with the PM and QA team ahead of platform changes.

Minimum requirements for the role:

• Bachelor’s degree or equivalent years of experience.
• 4–6 years of hands-on experience with Xactly Incent — compensation plan configuration, rules engine, quota structures, crediting, accelerators, draw/recovery, and payment workflows.
• Proficiency with Xactly Connect — pipeline development, native/delta schema knowledge, command-line execution, schedule management, and sandbox-to-production migration practices.
• Strong SQL skills — ability to query Xactly’s data warehouse, write data validation and audit queries, and independently diagnose calculation discrepancies.
• Experience with Salesforce CRM as an upstream data source, including understanding of SFDC opportunity and quota data structures and their mapping into Xactly.
• Solid understanding of ETL concepts and data integration techniques relevant to incentive compensation platforms.
• Functional knowledge of incentive compensation models — commission structures, accelerators, SPIFs, quota attainment, and draw mechanics.
• Analytical mindset — able to independently trace unexpected compensation outputs back to a configuration root cause without hand-holding.
• Strong written communication skills — this role operates in a timezone-distributed model with a US-based business partner; clear async documentation and proactive updates are essential.

An ideal candidate also has:

• Xactly Incent certification (Level 2 or above) is preferred; candidates actively working toward certification will also be considered.
• Xactly Connect certification is preferred; candidates actively working toward certification will also be considered.
• Experience with Xactly Analytics or Xactly Insights for compensation reporting and dashboarding.
• Familiarity with Workato or other iPaaS platforms for broader integration context.
• Proficiency in BI or reporting tools such as Tableau or Databricks.
• Track record of identifying and implementing meaningful improvements to Xactly performance, automation, and data reliability.
• Excellent problem-solving skills and attention to detail, with a structured approach to root cause analysis.
• Strong sense of ownership — you see ambiguous, high-impact problems as opportunities and drive them to resolution without being asked twice.
• Experience working in a mid-to-enterprise organization undergoing rapid growth, where agility and pragmatism matter as much as technical depth.
• A growth mindset — you invest in your own skills, share knowledge generously, and raise the bar for those around you.

#LI-hybrid

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Multiverse is the upskilling platform for AI and Tech adoption.

We have partnered with 1,500+ companies to deliver a new kind of learning that’s transforming today’s workforce.

Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.

In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn.

But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.

Join Multiverse and power our mission to equip the workforce to win in the AI era.

What you’ll be building

We’re looking for a Senior Software Engineer to join our Trusted Enterprise Platform team — the group that keeps Multiverse secure, scalable, and architecturally sound as we grow.

You’ll build and maintain the foundational services every product team depends on: authentication, single sign-on, safe release tooling, notification delivery, and the systems that turn regulatory obligations like GDPR into working, reliable code. Your work won’t always be visible to end users, but it’s what lets our engineers ship with confidence and our customers trust us with their data.

This is a backend-leaning full-stack role for someone who finds genuine satisfaction in building platform capabilities that multiply the effectiveness of the teams around them.

What you’ll be doing

In your first two months, you’ll get to know our platform deeply — understanding our auth and identity systems end to end and shipping a meaningful contribution to one of our core services.

By months three and four, you’ll take ownership of a workstream — whether that’s improving SSO integration, building safer release infrastructure, or advancing our preference and consent centre — and start influencing architectural decisions.

By six months, you’ll be a trusted owner of one or more platform domains: shaping the roadmap, supporting your teammates, and visibly reducing friction and risk for product teams across the organisation.

What we’re looking for

You have solid backend experience — strong data modelling, clean API design, and an eye for well-drawn system boundaries. You’ve worked in cloud environments and are comfortable with containerised infrastructure. You write code that others can read, maintain, and build on.

You don’t need to have built an identity provider from scratch, but you should be able to reason about authentication and authorisation flows, understand their security trade-offs, and have worked with concepts like OAuth or SSO in a B2B context. We’ll help you go deeper on the specifics of our stack.

We work primarily in TypeScript and you’ll need to be productive in it from day one — experience with Elixir is a plus. Familiarity with event-driven systems or a history of pulling shared services out of a monolith are both things that would set you apart.

How we think about seniority

We care about depth and impact, not years on a CV. At this level, we’re looking for someone who:

• writes code that serves as a clear example for the rest of the team

• takes genuine ownership — not just launching features, but ensuring systems stay healthy over time

• engages with stakeholders directly and helps other engineers move faster

• mentors teammates through thoughtful code reviews and good documentation

How we use AI

We’re an AI-forward team. We use tools like Claude, Cursor, and Gemini daily to write, review, and debug code — and we genuinely enjoy sharing what’s working. We’re not prescriptive about which tools you use, but we do care that you’re curious about how AI is changing the way software gets built, and open to experimenting as new things emerge.

Benefits

• Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year

• Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support

• Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month

• Work-from-anywhere scheme- you’ll have the opportunity to work from anywhere, up to 10 days per year

• Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!

Our Commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.

Our Commitment to Safeguarding

Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS).

For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings.

Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.

About the Team

HubSpot’s Data Infrastructure team builds the shared data store platforms that power the company’s products and internal systems at scale. The team’s mission is to provide a unified data platform and deliver databases as a service in a way that makes it easy, performant, and reliable for engineers across HubSpot to build on top of it.

This team owns and evolves some of the most critical foundational systems inside HubSpot, including HBase, Kafka, Elasticsearch, MySQL/Vitess, Hadoop, Iceberg, and Qdrant, along with the platform capabilities, abstractions, and workflows that make those systems usable by product teams.

The scope spans big data, SQL and storage infrastructure, batch processing, stream processing, and search. This is not a team focused on simply administering existing systems. It is an engineering organization responsible for shaping how HubSpot builds on top of its data stores over the long term.

About the Role

We’re looking for a Principal Software Engineer to help shape the technical future of Data Infrastructure at HubSpot.

This is a deeply hands-on role for a builder who wants to own the architecture and evolution of the foundational data systems behind HubSpot’s products. As a Principal Engineer, you will help define how our data stores should scale, how developers should interact with them, and what platform patterns we should create so teams across HubSpot can build faster on top of reliable, high-leverage infrastructure.

At HubSpot, Principal Engineers are expected to stay close to the code, lead high-impact initiatives end-to-end, and influence technical direction well beyond a single team. This role is for someone who can move between storage engines, developer-facing platform design, and large-scale architectural bets while remaining a hands-on builder throughout.

Key Expectations

Own the future of HubSpot’s data stores

• Shape the technical direction for the data platforms that underpin HubSpot’s products, with a focus on the data stores themselves and the systems around them.
• Drive architectural decisions across storage, access patterns, scaling models, tenancy, performance, and developer ergonomics.
• Help define what the next generation of HubSpot’s database platform should look like, not just how to operate the current one.

Be a deeply hands-on, high-leverage builder

• Write production code regularly and lead complex initiatives from idea to rollout.
• Build internal frameworks, APIs, and platform capabilities that make HubSpot’s data stores easier to adopt, extend, and evolve.
• Turn ambiguous infrastructure problems into simple, scalable systems and clear technical direction.

Lead platform architecture across multiple domains

• Work across big data, SQL/Vitess, batch, stream processing, and search to establish consistent platform patterns where they matter and domain-specific depth where they do not.
• Define reusable abstractions for data storage, ingestion, processing, and access that reduce fragmentation across the engineering organization.
• Push for simplicity, clarity, and extensibility in systems that can easily become overly bespoke or operationally heavy.

Influence across the broader engineering org

• Partner with engineering and product leaders to align infrastructure direction with what HubSpot needs to build next.
• Work horizontally across teams to guide technical tradeoffs, unblock difficult decisions, and raise the architectural bar for platform work.
• Act as a multiplier through design reviews, technical mentoring, and principled decision-making on the most important systems in the space.

What You Bring

• Deep experience building and evolving large-scale distributed systems, especially storage systems, data infrastructure, or foundational backend platforms.
• Strong architectural instincts with a bias toward simplicity, consistency, clear boundaries, and long-term platform leverage.
• A track record of owning and delivering complex, cross-team technical initiatives with product-line or company-level impact.
• Comfort working across multiple layers of the stack, from storage engines and data flows to APIs, internal frameworks, and developer experience.
• A hands-on mindset. You lead by building, debugging, reviewing, and shipping, not by staying removed from the systems you influence.
• The ability to move into unfamiliar technical territory quickly, form strong opinions grounded in first principles, and help teams make better long-term decisions.

Why this role matters

HubSpot’s future depends on data platforms that are not only reliable, but also powerful building blocks for product innovation. The Principal Software Engineer in Data Infrastructure will help determine how those building blocks are designed, how they scale, and how engineers across HubSpot use them to create the next generation of our products.

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:

$266,200—$425,900 USD

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot’s Career Diversity page here.

India Applicants: link to HubSpot India’s equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot’s connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot’s Recruiting Privacy Notice for details on data processing and your rights.

About the Team

HubSpot’s Data Infrastructure team builds the shared data store platforms that power the company’s products and internal systems at scale. The team’s mission is to provide a unified data platform and deliver databases as a service in a way that makes it easy, performant, and reliable for engineers across HubSpot to build on top of it.

This team owns and evolves some of the most critical foundational systems inside HubSpot, including HBase, Kafka, Elasticsearch, MySQL/Vitess, Hadoop, Iceberg, and Qdrant, along with the platform capabilities, abstractions, and workflows that make those systems usable by product teams.

The scope spans big data, SQL and storage infrastructure, batch processing, stream processing, and search. This is not a team focused on simply administering existing systems. It is an engineering organization responsible for shaping how HubSpot builds on top of its data stores over the long term.

About the Role

We’re looking for a Principal Software Engineer to help shape the technical future of Data Infrastructure at HubSpot.

This is a deeply hands-on role for a builder who wants to own the architecture and evolution of the foundational data systems behind HubSpot’s products. As a Principal Engineer, you will help define how our data stores should scale, how developers should interact with them, and what platform patterns we should create so teams across HubSpot can build faster on top of reliable, high-leverage infrastructure.

At HubSpot, Principal Engineers are expected to stay close to the code, lead high-impact initiatives end-to-end, and influence technical direction well beyond a single team. This role is for someone who can move between storage engines, developer-facing platform design, and large-scale architectural bets while remaining a hands-on builder throughout.

Key Expectations

Own the future of HubSpot’s data stores

• Shape the technical direction for the data platforms that underpin HubSpot’s products, with a focus on the data stores themselves and the systems around them.
• Drive architectural decisions across storage, access patterns, scaling models, tenancy, performance, and developer ergonomics.
• Help define what the next generation of HubSpot’s database platform should look like, not just how to operate the current one.

Be a deeply hands-on, high-leverage builder

• Write production code regularly and lead complex initiatives from idea to rollout.
• Build internal frameworks, APIs, and platform capabilities that make HubSpot’s data stores easier to adopt, extend, and evolve.
• Turn ambiguous infrastructure problems into simple, scalable systems and clear technical direction.

Lead platform architecture across multiple domains

• Work across big data, SQL/Vitess, batch, stream processing, and search to establish consistent platform patterns where they matter and domain-specific depth where they do not.
• Define reusable abstractions for data storage, ingestion, processing, and access that reduce fragmentation across the engineering organization.
• Push for simplicity, clarity, and extensibility in systems that can easily become overly bespoke or operationally heavy.

Influence across the broader engineering org

• Partner with engineering and product leaders to align infrastructure direction with what HubSpot needs to build next.
• Work horizontally across teams to guide technical tradeoffs, unblock difficult decisions, and raise the architectural bar for platform work.
• Act as a multiplier through design reviews, technical mentoring, and principled decision-making on the most important systems in the space.

What You Bring

• Deep experience building and evolving large-scale distributed systems, especially storage systems, data infrastructure, or foundational backend platforms.
• Strong architectural instincts with a bias toward simplicity, consistency, clear boundaries, and long-term platform leverage.
• A track record of owning and delivering complex, cross-team technical initiatives with product-line or company-level impact.
• Comfort working across multiple layers of the stack, from storage engines and data flows to APIs, internal frameworks, and developer experience.
• A hands-on mindset. You lead by building, debugging, reviewing, and shipping, not by staying removed from the systems you influence.
• The ability to move into unfamiliar technical territory quickly, form strong opinions grounded in first principles, and help teams make better long-term decisions.

Why this role matters

HubSpot’s future depends on data platforms that are not only reliable, but also powerful building blocks for product innovation. The Principal Software Engineer in Data Infrastructure will help determine how those building blocks are designed, how they scale, and how engineers across HubSpot use them to create the next generation of our products.

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot’s Career Diversity page here.

India Applicants: link to HubSpot India’s equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot’s connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot’s Recruiting Privacy Notice for details on data processing and your rights.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

NICE is assembling a core engineering team to build the internal AI platform that powers intelligent automation across the enterprise. As IT Software Engineer in the Orchestration AI Development team, you will move beyond using AI tools, you will build them.

You will implement the foundational components of NICE’s AI architecture: the integration layer that connects enterprise systems via MCP, the agent orchestration engine, the Models Gateway, RAG pipelines, and the tooling that makes every developer at NICE more productive. Your work ships to production and is used daily by hundreds of colleagues.

This is a full-stack engineering role with a strong AI focus. You will write clean, production-quality code, collaborate closely with the Software Architect and DevOps teams, and operate with significant autonomy on technically complex problems.

How will you make an impact?

You will own and build the core components of NICE’s AI platform, the integration layer, agent platform, Models Gateway, RAG pipelines, and developer tooling, working hands-on across the stack with the Architect, DevOps, and Security teams.

Build the MCP Integration Layer

• Implement MCP server and client libraries that connect enterprise systems (Atlassian, Microsoft 365, ServiceNow, Workday, Salesforce, Snowflake) to AI agents
• Design and expose clean tool schemas; handle auth flows (OAuth2, managed identity); implement error handling, retries, and rate limiting
• Build the A2A (Agent-to-Agent) interoperability layer enabling multi-agent collaboration across the platform

Develop the AI Agentic Platform

• Implement production-grade AI agent frameworks: ReAct loops, tool-augmented reasoning, multi-agent orchestration, memory and state management
• Build agent harnesses for specific NICE use cases: IT helpdesk automation, procurement workflows, HR self-service, developer productivity agents
• Integrate with Azure AI Foundry and Anthropic Claude API, managing context windows, tool use, streaming responses, and multi-turn conversations

Engineer the Models Gateway

• Build a unified gateway abstracting multiple LLM providers (Azure OpenAI, Anthropic, open-source models via Azure ML)
• Implement model routing logic, fallback chains, cost-based dispatch, latency budgeting, and per-team quota enforcement
• Add logging, token metering, and usage dashboards for FinOps visibility

Build RAG Pipelines & Vector Infrastructure

• Design and implement document ingestion pipelines: chunking, embedding generation, metadata enrichment, and upsert into vector stores
• Build retrieval pipelines with hybrid search (dense + sparse), re-ranking, and context assembly for LLM prompts
• Manage vector DB infrastructure on Azure AI Search and/other; own schema design and index optimization

Implement Prompt Management & LLM Evals

• Build a prompt registry: version control, templating engine, environment promotion, and rollback
• Design and run LLM evaluation pipelines: automated regression tests, hallucination detection, task-specific benchmarks
• Implement human-in-the-loop feedback collection and model performance tracking dashboards

Contribute to Developer Tooling & CI/CD

• Build and maintain GitHub Actions workflows for AI component testing, deployment, and rollback
• Write reusable SDK / client libraries for internal teams consuming the AI platform
• Integrate GitHub Copilot and Azure AI Foundry into the development workflow; document patterns for the broader R&D org

Observability & Production Operations

• Instrument all AI components with OpenTelemetry: traces, metrics, and structured logs
• Build Azure Monitor dashboards and alerts covering inference latency, error rates, token spend, and agent success rates
• Participate in on-call rotation for critical AI platform services

Have you got what it takes?

• 4+ years of professional software engineering experience with Python or TypeScript in production environments
• Hands-on experience building and deploying LLM-powered applications: RAG pipelines, agents, tool use, or prompt engineering systems
• Strong understanding of REST API design, async programming, and event-driven architecture
• Experience with at least one agent or orchestration framework: LangChain, LangGraph, AutoGen, CrewAI, or equivalent
• Practical knowledge of Azure services: at minimum Azure OpenAI, Azure Storage, and Azure Container Apps or AKS
• Solid Git workflow: branching, PRs, code review, CI integration
• Ability to write clean, tested, documented code that others can build on
• Comfort working in fast-moving environments with evolving requirements
• Fluency in English

Bonus:

• Experience implementing MCP servers / clients or similar tool-integration protocols
• Familiarity with the Anthropic Claude API, tool use patterns, and multi-turn conversation management
• Experience with vector databases: Azure AI Search, pgvector, Qdrant, Weaviate, or Pinecone
• Knowledge of LLM evaluation frameworks: Evals, RAGAS, LangSmith, or custom harness development
• Experience with GitHub Copilot enterprise configuration, policy management, or extension development
• Background in enterprise IT systems integration (Jira, ServiceNow, Salesforce, Workday, M365)
• Familiarity with OpenTelemetry instrumentation and Azure Monitor / Grafana

Why Join Us?

At NiCE, we don’t just connect systems, we connect people, platforms, and possibilities. In this role, you’ll be at the heart of driving product unification, governance, and go-to-market alignment across a mission-critical platform. You’ll join a team that breaks down silos and enables seamless customer experiences across our product ecosystem.

If you are a strategic thinker, a collaborative leader, and passionate about delivering cross-platform value, this is your opportunity to shape the future of customer experience with NiCE.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 11088

Reporting into: Director, IT Software Engineering

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.