The Daily Signal Media Group seeks an experienced journalist to serve as a news reporter covering Virginia state government and politics. This position will focus on delivering accurate and timely reporting on legislative sessions, policy developments, and political movements that affect citizens' daily lives. This is an independent contractor position and does not include benefits.

Position Overview

As our Virginia correspondent, you will be responsible for producing original news coverage that examines how government actions and policies impact communities. You will work independently to develop sources, identify newsworthy stories, and deliver compelling content that helps readers understand complex political issues.

Key Responsibilities

• Monitor and report on legislative sessions, committee hearings, and executive actions.
• Develop and maintain relationships with legislators, officials, policy experts, and other key sources.
• Write clear, accurate news stories on tight deadlines about state government activities.
• Produce in-depth analysis pieces examining major policy initiatives and their implications.
• Cover breaking political news and developments.
• Identify emerging trends in policy and politics that deserve coverage.
• File public records requests and analyze government documents.
• Maintain an active presence on social media platforms to share stories and engage with readers.
• Collaborate with editors on story development and editorial planning.

Location and Schedule

• Must be based in Virginia or willing to travel to Richmond.
• Position requires regular presence at the Virginia General Assembly during legislative sessions.
• Flexible schedule with availability for evening/weekend coverage as news warrants.

Rate / Salary

$300/article. Competitive contract rate commensurate with experience. Payment structure based on story production and performance. Travel expense reimbursement for approved coverage outside the capital region.

The Daily Signal is a digital-first news publication committed to factual, in-depth reporting on politics and policy.

PLEASE NOTE : Due to federal contract requirements and client site access obligations, U.S. citizenship and eligibility for a U.S. government secret clearance are required to access classified information. The position is based in the Washington, D.C., Maryland, or Virginia metropolitan area and includes periodic on‑site work and client collaboration. Candidates with an active Secret or higher clearance are strongly encouraged to apply.

The AI Forward Deployed Engineering (AI FDE) team is a highly specialized customer-facing AI team at Databricks. We deliver professional services engagements to help our customers build and productionize first-of-its-kind AI applications. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations, as well as support internal subject matter expert (SME) teams. We view our team as an ensemble: we look for individuals with strong, unique specializations to improve the overall strength of the team. This team is the right fit for you if you love working with customers, teammates, and fueling your curiosity for the latest trends in GenAI, LLMOps, and ML more broadly. This role can be remote.

The impact you will have:

• Develop cutting-edge GenAI solutions, incorporating the latest techniques from Databricks AI research to solve customer problems
• Own production rollouts of consumer and internally facing GenAI applications
• Serve as a trusted technical advisor to customers across a variety of domains
• Present at conferences such as Data + AI Summit, recognized as a thought leader internally and externally
• Collaborate cross-functionally with the product and engineering teams to influence priorities and shape the product roadmap

What we look for:

• Experience building GenAI applications, including RAG, multi-agent systems, Text2SQL, fine-tuning, etc., with tools such as HuggingFace, LangChain, and DSPy
• Expertise in deploying production-grade GenAI applications, including evaluation and optimizations
• Extensive years of hands-on industry data science experience, leveraging common machine learning and data science tools, i.e. pandas, scikit-learn, PyTorch, etc.
• Experience building production-grade machine learning deployments on AWS, Azure, or GCP
• Graduate degree in a quantitative discipline (Computer Science, Engineering, Statistics, Operations Research, etc.) or equivalent practical experience
• Experience communicating and/or teaching technical concepts to non-technical and technical audiences alike
• Passion for collaboration, life-long learning, and driving business value through AI
• [Preferred] Experience using the Databricks Intelligence Platform and Apache Spark™ to process large-scale distributed datasets
• Willing to travel once every 4-8 weeks to see customers (as needed)

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.

Local Pay Range

$185,920—$255,640 USD

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.

BenefitsAt Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer’s discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple.

The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf.

What you’ll do at Jamf:

The Senior BI Analytics Engineer is a core technical role in Jamf’s data organisation. You’ll own the design and delivery of trusted data models across the Jamf Data Platform, from source-aligned staging layers through to the business-facing marts and semantic views that power BI, financial reporting, and product analytics. This is an end-to-end role: you think in systems, not just queries.

You’ll bridge the gap between raw data from backend services and the decisions Jamf needs to make faster, working closely with data engineers, analysts, data scientists, and business stakeholders to ensure data is accurate, well-defined, and genuinely useful. As AI-powered analytics becomes central to how Jamf operates, you’ll also play a key role in building the semantic foundation that enables natural language querying through tools like Snowflake Cortex Analyst. You’ll raise the bar on data quality, drive best practices across the discipline, and help make the Jamf Data Platform a genuine competitive asset.

You may be required to work periodically at a Jamf office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. We are only able to accept applications for those based in one of these locations.

What you can expect to do in this role:

• Design and build robust downstream data models using the Trusted Data Development workflow, covering range of analytics and integration use cases.
• Design and maintain Snowflake semantic views with rich metadata annotation, business definitions, entity relationships, and column-level descriptions, enabling reliable AI-driven and natural language querying via tools such as Snowflake Cortex Analyst.
• Partner with Data Platform and AI Architecture teams to build solutions that bridge structured analytics with natural language interfaces, making Snowflake data reliably queryable by AI agents and business users.
• Set and uphold engineering standards writing maintainable, high-scale SQL and dbt code, leading code reviews, and acting as the code owner and BI reviewer for specific schemas.
• Champion data quality and trusted data models implementing testing frameworks, driving data profiling, and partnering cross-functionally to resolve quality issues at their source.
• Own one or more business stakeholder relationships, translating requirements into well-integrated data designs and ensuring raw data is accurately interpreted across business units, drawing on depth in at least two major data domains such as marketing, sales, finance product, or engineering.
• Drive Data Platform optimisation identifying opportunities to reduce cost and complexity, contributing to the Data Catalog, and leading prioritisation of data governance issues.
• Upskill analysts and business partners through code pairing, training, and documentation scaling data acumen and enabling self-service analytics across the organisation.
• Lead multiple analytics projects from beginning to operationalization
• #LIRemote

What we are looking for:

• Minimum of 6 years in Data as an Analyst, Engineer, Scientist, or equivalent (Required)
• Minimum of 2 years managing the same data model system over time, extending it to satisfy multiple general business use case. (Required)
• Minimum of 4 years working with a large-scale (1B+ Rows) Data Warehouse, preferably in a cloud environment (Required)
• Minimum of 3 years building and maintaining data models using dbt, with demonstrable experience across modelling layers, testing, and documentation (Required)
• Experience developing semantic views or semantic layer data models designed for LLM or AI integrations, including metadata standards, business glossaries, and column-level descriptions that support reliable AI-driven querying, using tools such as Snowflake Cortex Analyst, dbt Semantic Layer, or equivalent (Required)
• Experience building data solutions that support NLP-based querying, such as Text-to-SQL pipelines or conversational analytics interfaces that operate over structured data (Required)
• Experienced in Scrum or Kanban (Preferred)
• General knowledge of Apple products and SaaS business models (Preferred)
• Ability to communicate complex ideas simply and convincingly
• Ability to listen to stakeholder needs and finds way to deliver well integrated solutions that serve specific needs.
• Significant hands-on experience is the primary requirement for this role. A Bachelor’s Degree in Science, Technology, Engineering, Mathematics, or a related field is one route, but equivalent experience will be considered
• A combination of relevant experience and education may be considered

SECURITY AND PRIVACY REQUIREMENTS

• Participation in ongoing security training is mandatory
• Established security protocols will be adhered to, sensitive data will be handled responsibly, and data protection practices are followed, including understanding relevant privacy regulations and reporting breaches
• Acknowledging the Jamf Code of Conduct, where applicable security and privacy policies can be found, is a requirement of all roles at Jamf

How we help you reach your best potential:

• Named a 2025 Best Companies to Work For by U.S. News
• Named a 2024 Best Technology Company to Work For by U.S. News
• Named one of Forbes Most Trusted Companies in 2024
• Named a 2024 Best Companies to Work For by U.S. News
• Our developers work in agile delivery teams to produce new features, improve software components, and are the subject matter experts for our Jamf product offerings.
• You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world.
• We constantly push the boundaries of technology, our developers support new innovations and OS releases the moment they are made available by Apple.
• Several Jamf engineers are named in patents and with team names like CatDog, ThunderSnow and Dalek you can expect to have some fun while building cutting-edge software.
• You will have the opportunity to work with a small and empowered team where the culture is based on trust, ownership, and respect.
• We offer a clear career path that enables you to grow under supportive leadership and management
• Visit our Jamf Engineering blog to learn more about the innovative projects our team is working on and what we learn from each challenge we solve. A blog written by engineers, for engineers at medium.com/jamf-engineering
• 22 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes).
• Over 100,000 Jamf Nation users, the largest online IT community in the world.

Pay Transparency

At Jamf, base pay is one part of our total compensation package and is set within a defined range. These ranges can vary based on hiring location. Where an individual’s pay falls within that range depends on several factors, including role scope, location, budget, skills, experience, and qualifications. This approach helps ensure fair, competitive pay and provides room to grow as you develop in your role.

Pay Transparency Range

$103,100—$186,780 USD

What it means to be a Jamf? We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace.

Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly.

Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement.

What does Jamf do? Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day.

Get social with us and follow the conversation at #OneJamf

Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at recruiting@jamf.com

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple.

The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf.

What you’ll do at Jamf:

As a Senior Site Reliability Engineer, you’ll help us balance development velocity with the reliability our customers depend on. You’ll partner with engineering teams to shape how their services are measured, lead the work to improve them, and use what you learn from production to build the automation and agentic tooling that improves reliability globally. You’ll work fluently with agentic development tools as part of your everyday practice, using them to move faster, to investigate harder problems and to multiply your impact.This is a senior individual contributor role at the intersection of Engineering, Product, Customer Success and Technical Support, where you’ll play a meaningful part in shaping how we practice SRE at Jamf.

You may be required to work periodically at a Jamf office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. We are only able to accept applications for those based in one of these locations.

What you can expect to do in this role:

• Partner with engineering teams to define service-level objectives, error budgets, and supporting indicators for their services, and help them use those measures to inform prioritization and reliability investment.
• Investigate complex production issues end-to-end across application, data, infrastructure, and network layers, using AI to correlate logs, metrics, and code and to pressure-test hypotheses before acting.
• Produce clear technical documentation, runbooks, architecture notes, postmortems and proofs of concept for both technical and non-technical audiences, in a form that engineers and AI tools can re-use.
• Identify systemic sources of toil and lead the work to eliminate them through automation, AI agents, tooling, and process change.
• Set the conditions for AI agents to do reliable work in our environment, including repository context, well-specified tasks, integrations such as MCP servers that give AI safe access to the systems it needs, and the tests and guardrails needed for AI-authored change to be trusted.
• Participate in team ceremonies to identify and refine work, communicate findings, and drive opportunities to collaborate.
• Drive cross-team and cross-department collaboration on reliability initiatives, including reviewing designs, influencing roadmaps, and mentoring engineers on SRE practices, including effective AI use in their reliability work.
• Advise senior leadership and stakeholders during critical customer escalations, translating between technical reality and business impact.
• Contribute to scaling the SRE practice itself: improving our standards, our tooling, and how we partner with product engineering teams.
• #LIRemote

What we are looking for:

• Minimum of 5 years experience in software engineering, SRE or production operations roles. (Required)
• Strong production troubleshooting skills across the stack. Ability to diagnose issues from first principles using the tools available (profilers, heap and thread dumps, query plans, traces, logs, metrics). (Required)
• Experience working within a form of the Agile development framework process. (Required)
• Hands-on experience operating production services on AWS (e.g. EC2, S3, EKS, RDS/Aurora, CloudFront). (Required)
• Experience utilizing observability tools (i.e. Grafana, Prometheus, LogicMonitor). (Required)
• Experience creating clear and concise technical documentation that is targeted at both technical and non-technical audiences. (Required)
• Experience writing infrastructure as a code. (Required)
• Experience writing automation in a general-purpose language (e.g. Python, Go, Java, or similar) to a production standard. (Required)
• Strong judgement about how to apply AI effectively across the full range of SRE work, including high-stakes areas such as production access and sensitive data, knowing how to scope and verify work to make it safe. (Required)
• Hands-on experience using agentic development tools (e.g. Claude Code, Cursor, Copilot) to deliver engineering and operational work, scoping and delegating bounded tasks, verifying the output, and shipping with confidence. (Required)
• Experience improving how a team works with AI, for example authoring reusable skills, repository context files, or prompt patterns that others adopt. (Required)
• Experience optimizing SQL queries and database engine tuning. (Preferred)
• Experience with CI/CD Tooling (e.g. Github Actions, Jenkins). (Preferred)
• Exposure to chaos engineering, fault injection and disaster recovery exercises. (Preferred)
• Familiar with FinOps practices. (Preferred)
• 2 year / Associates (Required)
• 4 year / Bachelor’s Degree (Preferred)
• A combination of relevant experience and education may be considered

OTHER REQUIREMENTS

• This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen located physically in the U.S., and therefore any employment offer will be contingent upon verification of both of these requirements. Applicants who are not U.S. citizens or who are located outside of the U.S. are strongly encouraged to apply for other positions at Jamf, which is an equal-opportunity employer.

SECURITY AND PRIVACY REQUIREMENTS

• Participation in ongoing security training is mandatory
• Established security protocols will be adhered to, sensitive data will be handled responsibly, and data protection practices are followed, including understanding relevant privacy regulations and reporting breaches
• Acknowledging the Jamf Code of Conduct, where applicable security and privacy policies can be found, is a requirement of all roles at Jamf

How we help you reach your best potential:

• Named a 2025 Best Companies to Work For by U.S. News
• Named a 2024 Best Technology Company to Work For by U.S. News
• Named one of Forbes Most Trusted Companies in 2024
• Named a 2024 Best Companies to Work For by U.S. News
• Our developers work in agile delivery teams to produce new features, improve software components, and are the subject matter experts for our Jamf product offerings.
• You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world.
• We constantly push the boundaries of technology, our developers support new innovations and OS releases the moment they are made available by Apple.
• Several Jamf engineers are named in patents and with team names like CatDog, ThunderSnow and Dalek you can expect to have some fun while building cutting-edge software.
• You will have the opportunity to work with a small and empowered team where the culture is based on trust, ownership, and respect.
• We offer a clear career path that enables you to grow under supportive leadership and management
• Visit our Jamf Engineering blog to learn more about the innovative projects our team is working on and what we learn from each challenge we solve. A blog written by engineers, for engineers at medium.com/jamf-engineering
• 22 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes).
• Over 100,000 Jamf Nation users, the largest online IT community in the world.

Pay Transparency

At Jamf, base pay is one part of our total compensation package and is set within a defined range. These ranges can vary based on hiring location. Where an individual’s pay falls within that range depends on several factors, including role scope, location, budget, skills, experience, and qualifications. This approach helps ensure fair, competitive pay and provides room to grow as you develop in your role.

Pay Transparency Range

$113,300—$205,520 USD

What it means to be a Jamf? We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace.

Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly.

Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement.

What does Jamf do? Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day.

Get social with us and follow the conversation at #OneJamf

Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at recruiting@jamf.com

Title: Associate Director, Corporate Partnerships

Department: Institutional Giving

Report to: Chief Advancement Officer

Compensation: $103,300 - $121,600

FLSA: Exempt

Employee Type: Full-Time, Regular

Location: New York, NY

Work Arrangement: Hybrid - 3 days/week in the SEO office at 55 Exchange Place, New York, NY 10005

ABOUT SEO

Founded in 1963 during the Civil Rights Movement, SEO closes educational and career opportunity gaps for 7,000 ambitious young people annually.

POSITION OVERVIEW

The Associate Director, Corporate Partnerships will lead the continued growth and diversification of the SEO Career Program’s new revenue portfolio. This role is responsible for both strengthening the current corporate sponsorship model and building out a new institutional philanthropy strategy that expands funding from corporate foundations and other philanthropic partners in support of SEO’s workforce development programs. The Associate Director will develop and execute a comprehensive, multi-year fundraising strategy that generates at least $400,000 in annual revenue, ensuring SEO Career’s long-term sustainability and continued impact and building new revenue opportunities across the workforce development spectrum of SEO programs.

Revenue Growth & Diversification

• Design and implement a multi-year institutional philanthropy strategy that differentiates revenue streams and supports long-term funding stability.

• Execute new institutional philanthropy strategy by:

  • Conducting strategic prospect research to identify alignment between Professional Programs’ mission and funders’ priorities.
  • Developing tailored outreach strategies that integrate data, insights and relationship mapping to open doors.
  • Cultivating donors by building genuine, strategic relationships that increase their understanding of Professional Programs and connect their interests to SEO’s mission.
  • Partnering with senior leaders and program staff to design customized proposals that align with funder objectives.

• Execute on the existing corporate sponsorship model by:

  • Identifying and prospecting into target firms aligned with the Professional Programs’ talent solutions.
  • Building a robust pipeline and managing relationships to progress opportunities from prospect identification to close.
  • Working with the SEO alumni database and the Board to identify and recruit new corporate partners/prospects.
  • Closing new employer partnerships.

• Serve as a frontline fundraiser to manage all phases of the cultivation, solicitation, stewardship and renewal of philanthropic opportunities.

• Lead efforts to raise $400,000 in new annual revenue through this mix of corporate sponsorships and philanthropic support, with a minimum of $100,000 (approximately 10 internships) raised towards corporate partnerships.

• Collaborate with SEO Career’s Partner team to develop and implement a comprehensive stewardship strategy that fosters meaningful, sustained relationships with philanthropic partners and leads to strong grant renewals.

• Identify opportunities across SEO and across SEO’s Professional Programs for broader philanthropic support.

• Use technologies (e.g., Salesforce, AI, Apollo, Candid, etc.) to make data-informed prospecting decisions, track opportunities, accurately forecast revenue, and strengthen collaboration across teams.

Leadership & Collaboration

• Serve as a strategic advisor to senior leaders on revenue growth, retention and partnership strategy.
• Collaborate closely across SEO departments, including Development, Marketing & Communications, Programs, and Operations, to ensure integrated fundraising efforts.
• Perform other duties to be assumed and assigned in support of Institutional Giving and Development team goals and the overall mission of the organization.

QUALIFICATIONS

• Bachelor’s degree required.
• 5-7 years of development experience, with experience working with corporate partnerships in a frontline fundraising role.
• Demonstrated experience and track record of securing six-figure+ institutional gifts and building a funder pipeline; knowledge of national workforce development funders desired.
• Fundraising CRM experience required (Salesforce experience strongly preferred); experience with funder management and pipeline tracking and data-driven development planning.

COMPETENCIES & SKILLS

• Passionate commitment to SEO’s mission and vision.
• Expertise building strong, long-term relationships with institutional donors and prospects; ability to communicate with donors in a thoughtful, engaged manner across lines of difference.
• Ability to build and manage corporate sponsorships and working with HR and Business/Corporate decision makers.
• In-depth understanding of how corporate philanthropy can be influenced and stewarded.
• Ability to represent SEO at external events and meetings, engaging with senior-level foundation, corporate, and private sector leaders.
• Exceptional interpersonal, presentation and communication skills.
• Excellent writing and editing skills, and particular expertise in crafting detailed and compelling proposals, budgets, reports and other materials geared for corporate funders to secure new funding.
• Strong ability to leverage data and dashboards to inform strategy, track progress, and continually optimize approaches.
• Well-developed organizational skills with very strong attention to detail and ability to prioritize.

COMPENSATION & BENEFITS

SEO offers a competitive compensation package and comprehensive benefits plan including low-cost health, vision, and dental options, a generous holiday schedule and PTO policies, disability coverage, fully paid time off for new parents, and employer contributions to health reimbursement and retirement accounts. We are constantly working to improve our benefits each year based on the needs of our employees. We value wellness and strive to put people first and foremost.

The compensation listed in this posting reflects what SEO believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and SEO reserves the right to modify this pay range at any time.

EEOC Policy

At SEO we are committed to cultivating a team that embodies the backgrounds and experiences of the constituencies we serve and the communities we live in, and a workplace that reflects the impact we make in the world. Candidates from all communities – including people of color, women, members of the LGBTQIA+ Community, veterans, and people with disabilities – are strongly encouraged to apply.

Equal Employment Opportunity is not just the law, it is our commitment.

Sponsors for Educational Opportunity is an Equal Opportunity/Affirmative Action Employer – M/F/D/V. We will consider all qualified applicants for employment regardless of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other legally protected status.

If you need accommodation while applying for a role with SEO, due to a disability, please email SEO Talent.

THE ORGANIZATION

Established in 1963 by Michael Osheowitz, SEO (Sponsors for Educational Opportunity) is an educational non-profit founded on the belief that talent is everywhere; but opportunity is not. Our programs are designed to educate, train, mentor, and amplify the voices of our participants to give them a seat at the table – every table. We propel human potential.

SEO is an innovator in education, mentorship, and creating educational career opportunities that maximize the full potential of our participants. Each year SEO serves 7,000+ participants nationally, and the organization is widely recognized for developing best-in-class programs with exceptional results.

Not every SEO participant is on the same journey, but all are hungry for opportunity and SEO creates an ecosystem of excellence. Learn more about SEO’s programs here: https://www.seo-usa.org/our-programs/.

The frontier AI labs are among the most consequential relationships MongoDB has. The platforms they build, the architectures they recommend, and the tools their ecosystems produce are shaping where AI applications get built and what infrastructure they run on. This role exists to make sure MongoDB wins at that layer.

In this role, you will own the end-to-end relationship with MongoDB’s frontier model lab partners. That means building and maintaining executive relationships, working directly with Product to improve the developer experience through deeper integrations, and driving GTM execution on joint initiatives that create measurable outcomes for both sides.

This is a senior individual contributor role. You will need to operate at the executive level with external partners while simultaneously driving internal alignment across Product, Engineering, Sales, and Marketing. The person who succeeds here combines sharp strategic instincts with the credibility and tenacity to get things done across complex organizations.

We are looking to speak to candidates who are based in San Francisco for our hybrid working model.

What You’ll Do

Executive Relationship Management

• Own the executive and senior-level relationships with MongoDB’s frontier AI lab partners, operating as the primary point of contact and long-term relationship owner
• Develop a deep understanding of each partner’s platform direction, product priorities, and ecosystem strategy, and use that knowledge to identify where MongoDB can win together
• Represent MongoDB credibly and with authority in senior partner conversations, including product roadmap discussions, joint GTM planning, and executive business reviews

Integration and Developer Experience

• Partner with MongoDB’s Product and Engineering teams to identify, prioritize, and drive integrations that improve how developers build AI applications using both platforms together
• Serve as the voice of the partner ecosystem inside MongoDB, surfacing developer experience gaps and integration opportunities that should inform the product roadmap
• Ensure MongoDB is well-represented in how frontier lab partners document, recommend, and demonstrate solutions to their developer communities

GTM and Joint Initiative Execution

• Develop and execute joint go-to-market initiatives with frontier lab partners, including co-marketing programs, joint solution positioning, and field engagement that drives adoption and expansion
• Identify synergistic opportunities where partner platform reach can accelerate MongoDB adoption, and build the business case and execution plan to pursue them
• Track and report on the business impact of each partnership, including developer adoption signals, pipeline influence, and co-sell contribution

Internal Alignment

• Coordinate across Sales, Product, Marketing, and Engineering to ensure MongoDB is executing against partner commitments and maximizing each relationship
• Bring external partner intelligence into internal planning cycles, connecting what you are hearing from the frontier labs to MongoDB’s roadmap, field strategy, and messaging

Who You Are

• Experienced: 12+ years in partnerships, business development, or product strategy at a technology company, with a track record of managing high-stakes, complex relationships at the executive level
• Technically Credible: You understand AI application architecture well enough to have substantive product conversations with engineers and product leaders at frontier AI companies. You don’t need to build it, but you need to understand it deeply
• Strategically Sharp: You can read where a partner’s platform is going before it is obvious, identify where MongoDB fits in that future, and build a compelling case for why winning together is the right path
• Executional: You know how to move complex initiatives through large organizations. You build internal coalitions, hold workstreams accountable, and drive outcomes without relying on direct authority
• Executive Presence: You are comfortable and effective at the senior leadership level, both externally with partner executives and internally with MongoDB’s own leadership
• Clear and Direct: You communicate with precision. You can write a crisp exec brief, run a tight business review, and translate complex partner dynamics into a clear point of view

Success Measures

3 Months

Deep familiarity with MongoDB’s AI partner ecosystem, product direction, and internal stakeholders. Executive relationships established with priority frontier lab partners. Initial integration gaps and GTM opportunities identified and socialized internally

6 Months

Active joint initiatives in motion with at least two frontier lab partners. Integration priorities aligned with MongoDB Product. Early signals of partner-driven developer adoption and pipeline influence

12 Months

Measurable impact from frontier lab partnerships: developer adoption, co-sell contribution, and integration depth that makes MongoDB the clear choice for builders on these platforms. Strong, trusted executive relationships that give MongoDB strategic visibility into where these platforms are going

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 2273450146

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB’s base salary range for this role in the U.S. is:

$162,400—$203,000 USD

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara Technologies India Private Limited is looking for a Senior Business Application Engineer I — Sales Compensation Engineering.

We are seeking a skilled Sales Compensation Engineer with hands-on expertise in Xactly Incent and Xactly Connect configuration, scripting, and platform support. The ideal candidate brings a strong technical foundation in incentive compensation management (ICM) systems, combined with the ability to translate business compensation requirements into reliable platform configurations and data pipelines. This role partners closely with a US-based Technical Product Manager (Xactly SME) who owns the business and product side of Samsara’s sales compensation platform, with the BLR engineer as the technical counterpart.

This is a hybrid position requiring 2 days per week in our Bangalore office and 3 days working remotely. Relocation assistance will not be provided for this role.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

In this role, you will:

• Own configuration, maintenance, and enhancement of Xactly Incent — including compensation plan rules, quota structures, crediting logic, draw/recovery mechanics, and payment processing workflows.
• Build, maintain, and optimize data pipelines in Xactly Connect — ETL job development, native/delta schema management (staging, history, custom tables, logs), pipeline scheduling, and sandbox-to-production migrations.
• Serve as the engineering counterpart to the US-based Technical Product Manager, translating business compensation requirements into technical Xactly configurations and solutions across time zones.
• Manage Salesforce CRM as the primary upstream data source — ensure accurate, validated data flows into Xactly for reliable commission calculations.
• Administer platform operations — user management, role permissions, system settings, and end-to-end regression testing for each Xactly release cycle.
• Diagnose and resolve production issues — trace unexpected compensation calculation results back to root cause, resolve directly or coordinate with Xactly support with structured documentation.
• Write and maintain SQL queries against Xactly’s data warehouse to support reporting, data validation, and compensation audit requirements.
• Document system configurations, Connect pipeline architectures, and operational runbooks; maintain a living knowledge base for the FinSys team.
• Collaborate with QA Automation to build and maintain regression test coverage for Xactly release cycles.
• Stay current with Xactly product releases, evaluate impact, and coordinate regression testing with the PM and QA team ahead of platform changes.

Minimum requirements for the role:

• Bachelor’s degree or equivalent years of experience.
• 4–6 years of hands-on experience with Xactly Incent — compensation plan configuration, rules engine, quota structures, crediting, accelerators, draw/recovery, and payment workflows.
• Proficiency with Xactly Connect — pipeline development, native/delta schema knowledge, command-line execution, schedule management, and sandbox-to-production migration practices.
• Strong SQL skills — ability to query Xactly’s data warehouse, write data validation and audit queries, and independently diagnose calculation discrepancies.
• Experience with Salesforce CRM as an upstream data source, including understanding of SFDC opportunity and quota data structures and their mapping into Xactly.
• Solid understanding of ETL concepts and data integration techniques relevant to incentive compensation platforms.
• Functional knowledge of incentive compensation models — commission structures, accelerators, SPIFs, quota attainment, and draw mechanics.
• Analytical mindset — able to independently trace unexpected compensation outputs back to a configuration root cause without hand-holding.
• Strong written communication skills — this role operates in a timezone-distributed model with a US-based business partner; clear async documentation and proactive updates are essential.

An ideal candidate also has:

• Xactly Incent certification (Level 2 or above) is preferred; candidates actively working toward certification will also be considered.
• Xactly Connect certification is preferred; candidates actively working toward certification will also be considered.
• Experience with Xactly Analytics or Xactly Insights for compensation reporting and dashboarding.
• Familiarity with Workato or other iPaaS platforms for broader integration context.
• Proficiency in BI or reporting tools such as Tableau or Databricks.
• Track record of identifying and implementing meaningful improvements to Xactly performance, automation, and data reliability.
• Excellent problem-solving skills and attention to detail, with a structured approach to root cause analysis.
• Strong sense of ownership — you see ambiguous, high-impact problems as opportunities and drive them to resolution without being asked twice.
• Experience working in a mid-to-enterprise organization undergoing rapid growth, where agility and pragmatism matter as much as technical depth.
• A growth mindset — you invest in your own skills, share knowledge generously, and raise the bar for those around you.

#LI-hybrid

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

The Senior Solution Architect plays a pivotal role in the presales and project delivery of solutions in Datacom’s Managed Operations line of business. The focus will be on business outcomes that can be realised by scoping projects which transform and mature our customers’ IT environments and improve the overall end user experience/risk posture/service delivery. A strong commercial and pricing acumen is required to provide competitive services whilst ensuring Datacom’s profitability.

The Senior Solution Architect will work with a wide customer base ranging from 150 to 60,000 seats across both public and private sectors and industries (including Health, Transport, Services, Finance, Infrastructure, and Government). They will leverage expert technical knowledge of Datacom’s Managed Operations products and service offerings to develop statements of work, prepare bids, and support presales activities.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note, you must be an Australian Citizen and be able to achieve Australian Government Baseline clearance to be successful in your application for this role.

What you’ll do

As the Senior Solution Architect will be a point of escalation and provide mentoring and coaching to other architects and engineers throughout the organisation. The core objectives and responsibilities are broken down into the following areas:

• Managed Operations Presales Pipeline and Project Opportunities
• Managed Services Renewals support
• Managed Services Bid responses
• Personal Training and Development
• Vendor Engagement
• General Expectations

The following provides an overview of the products and solutions which we are seeking competence in (but not limited to):

• MS Automation and productivity tools such as PowerApps, Power Automate, etc
• Microsoft Identity and Access Management systems (AD, Microsoft Entra ID (formerly Azure AD), Entra Connect, AD FS, Entra Domain Services, Azure MFA, Conditional Access, PIM, PAM and MIM).
• Core Microsoft Supporting Infrastructure services (DHCP, DNS, PKI, Group Policy, Print Services, File Services, Exchange, SharePoint)
• Modern Business Collaboration tools in the Microsoft 365 suite – Teams, Planner, Groups, Exchange Online, SharePoint Online, Teams Voice, Direct Routing etc.
• Collaboration and Video conferencing solutions such as Teams, and ancillary systems like Poly, StarLeaf, Cisco and Zoom.
• Enterprise mobility and endpoint management solutions such as SCCM, Intune, BigFix, Jamf, Workspace ONE and Google Admin.
• Microsoft Windows end user operating systems configuration & deployment (in both traditional and modern management approaches).
• M365 security, backup and archive technologies (Microsoft’s Defender for Endpoint, Defender for Office 365, Defender for Identity, Defender for Cloud, Defender for IoT, Microsoft Purview and Microsoft Priva)
• Working knowledge of Microsoft supplementing competitor solutions such as Mimecast, AvePoint, Aternity, Carbon Black and Airlock Digital.
• A strong understanding of VDI and DaaS solutions including VMware Horizon, Citrix Virtual Apps and Desktops, Amazon WorkSpaces, Azure Virtual Desktop and Windows 365.
• Public cloud exposure such as Azure, AWS and/or GCP, as well as background in traditional on-premises hosting technologies (vCenter and/or Hyper-V) and supporting hybrid cloud technologies.
• Strong experience with M365 ‘on-premises to cloud’ and ‘cloud to cloud’ migration paths using native Microsoft tools and third-party tools such as AvePoint Fly, SkyKick and BitTitan.
• Enterprise data backup, recovery and replication solutions such as Veeam, NetBackup, Commvault, Rubrik, Zerto and DataMasque.
• Enterprise storage solutions from Dell, Lenovo, NetApp, HPE, Nutanix and Wasabi.
• Hyperconverged Infrastructure Platforms from Nutanix, Dell, HPE and Azure Local.
• Oracle hosting, platform and workload management solutions such as iSeries, Oracle Cloud and associated management tooling.
• Linux and Unix OS such as Ubuntu, Debian, Fedora, Arch Linux, FreeBSD, Solaris and openSUSE
• Database solutions such as MySQL, Microsoft SQL Server, PostgreSQL, Oracle, SQLite.
• Middleware solutions such as Red Hat OpenShift, Oracle Fusion, Kubernetes and IBM WebSphere.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

• Extensive experience designing, installing and/or supporting Microsoft, Oracle or VMware solution offerings
• Over 5 years’ scoping and pricing managed services engagements
• Over 5 years’ presenting solutions and service offerings to customers
• Demonstrable history of creating high quality SORs, SOWs, HLDs and proposals for customers who outsource their IT
• Strong understanding of Fixed Price vs Time & Materials SOW’s (and when to choose one over the other)
• Strong understanding of pricing project and managed services engagements

Good working knowledge of:

• Enterprise mobile management solutions
• Enterprise desktop and server management solutions
• Enterprise cloud solutions
• Hardware lifecycle management
• Software lifecycle management
• Identity lifecycle management
• Security lifecycle management
• Sales and Project lifecycles

Extensive knowledge of the following technologies:

• Windows Desktop OS
• Windows Server OS
• Microsoft Infrastructure
• Microsoft Teams Voice
• Microsoft Email
• Microsoft Azure
• Microsoft 365
• Microsoft Database Platforms

Extensive knowledge of hybrid cloud and native cloud environments

• Public cloud offerings, specifically Azure
• Microsoft 365 solution design and implementation
• Good understanding of ‘on-premises to cloud’ and ‘cloud to cloud’ migration paths
• Good understanding of industry recognised security frameworks and solutions
• Sound understanding of networking technologies and solutions
• Commercially minded with instinctive revenue-growth orientation
• Highly influential — builds consensus and drives decisions in complex multi-stakeholder environments
• Proactive, self-directed, and acts with urgency

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It’s our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

At Atom Computing, we build quantum computers using arrays of optically trapped neutral atoms that will empower customers to achieve unprecedented computational breakthroughs. Join a world-class team of scientists, engineers, and business professionals to advance the state-of-the-art in quantum computing.

Atom Computing is looking for a Senior Software Engineer to implement the quantum computing platform. In this role, you'll work across the full stack to deliver the platforms and applications that give our customers access to our quantum computers, while accelerating the development of our next-generation systems. Your work will span quantum job compilation, quantum error correction, instrument calibration, and experimental data management — touching the layers of the stack where physics meets production software. You'll collaborate closely with a talented, tight-knit team of engineers and physicists, reporting to the Software Engineering Manager. This is a rare opportunity to work at the intersection of deep science and engineering.

Candidates will also be considered for Atom's location in Boulder, CO and Austin, TX.  Under exceptional circumstances we may allow the position to be fully remote.

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Responsibilities

• Develop and maintain public API features and open-source SDKs for running customer-provided jobs on our quantum hardware and simulators.
• Develop and maintain infrastructure for automating system tuning and calibration.
• Develop and maintain software for scheduling the execution and analyzing the results of quantum algorithms.
• Work closely with our Quantum Engineers to write idiomatic, tested and extensible code for executing experiments and algorithms on our quantum hardware.

Experience & Education

• BS or MS in Computer Science, Computer Engineering, or equivalent.
• Minimum 5 years of post-degree professional experience as a software engineer. 

Qualifications

• A passion for writing software and a track record of implementing architecture level features in complex computer systems.
• Proficiency with Python and SQL. Experience with a compiled language such as C++ or Rust is preferred. 
• Familiarity with Git version control, automated testing, and software development best practices.
• Willingness to learn atomic, optical, laser physics, and quantum mechanics concepts required to put work in context.
• Experience with Azure, AWS and Terraform, Javascript, UI/UX design for webapps, and a background in physics are welcome, but not required.

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Atom Computing provides a wide variety of perks and benefits, including fully paid medical, dental, and vision insurance for our employees and their dependents. Additionally, unlimited paid time off, 401K company matching, short- and long-term disability, FSA, dependent care benefits, and life insurance.  We also offer drinks, snacks, and catered team lunches in our offices, every day!

The base salary range for this position is between $140,000 - $185,000, commensurate with experience. In addition to salary, we offer an annual bonus and equity in the company. 

Headquarters: Prince Edward Island/HQ / Halifax, Nova Scotia / Newfoundland & Labrador / Nova Scotia / Ontario

The Company 2025 Deloitte Technology Fast 50 Canada Recipient & Fast 500 North America Recipient
SpryPoint is modernizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only truly cloud-native customer service and operations platform purpose-built for modern utilities.
Founded by industry veterans in 2011, we've grown from a profitable startup to a rapidly scaling company of 300+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers.
Utilities face urgent demand to replace inefficient legacy systems while managing increasing operational complexity, and evolving customer expectations. With more than a decade of experience, and a track record of successful implementations spanning water, electric, and gas utilities, SpryPoint has built a reputation as a trusted and mission-critical partner to utilities across North America.
We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success.
Backed by strategic investment from Norwest Venture Partners since 2023, and an exciting new investment partnership from Insight Partners announced in 2026, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.
Join our award-winning team in transforming an essential industry that powers communities across the Americas.



Position Overview
We are seeking an experienced DevOps Engineer to lead strategic cloud infrastructure initiatives at SpryPoint. This role will drive migrations from Elastic Beanstalk to ECS/Fargate, RDS to Aurora Serverless v2, and the adoption of AWS CDK (Python) for infrastructure as code across our multi-tenant SaaS platform.
You'll work with a skilled team managing extensive AWS infrastructure, applying AWS Well-Architected Framework principles to ensure reliability, security, and performance at scale. This is an opportunity to shape modern cloud operations while leveraging AI-assisted development tools to accelerate delivery and enable team self-service capabilities.

Responsibilities

• Lead infrastructure migrations from Elastic Beanstalk to ECS/Fargate and RDS to Aurora Serverless v2 with zero downtime
• Design and implement AWS CDK (Python) patterns for infrastructure as code, establishing team standards and best practices
• Optimize PostgreSQL and Aurora databases for performance through query tuning, connection pool management, and capacity planning
• Architect and standardize network infrastructure using VPCs, Transit Gateway, security groups, and routing aligned with AWS Well-Architected Framework
• Build automation workflows using Python, AWS Lambda, and Step Functions to improve operational efficiency
• Implement observability and monitoring systems using AWS native tools (CloudWatch, Application Signals, X-Ray, etc.) to proactively identify and resolve issues
• Create comprehensive runbooks and documentation that enable team self-service and reduce dependencies
• Mentor DevOps engineers on infrastructure fundamentals, AWS best practices, and effective use of AI-assisted development tools
• Collaborate with engineering and security teams to maintain SOC2/PCI compliance while enabling rapid delivery
• Drive operational excellence through systematic troubleshooting, incident response, and continuous improvement

Required Skills

• 5+ years managing production AWS infrastructure at scale, including ECS, Fargate, and container orchestration
• Proven track record leading cloud migrations or infrastructure modernization projects from planning through production
• Strong experience with PostgreSQL or Aurora including performance tuning, query optimization, and connection management
• Proficient in Python for infrastructure automation, CLI tools, and operational scripting
• Experience with infrastructure as code using CloudFormation, Terraform, or AWS CDK
• Deep understanding of AWS networking including VPCs, Transit Gateway, security groups, NACLs, and routing
• Solid Linux system administration skills and systematic troubleshooting methodology
• Experience designing and maintaining CI/CD pipelines with Jenkins, GitHub Actions, or similar tools
• Strong written and verbal communication skills with ability to create clear technical documentation
• Familiarity with AWS Well-Architected Framework principles and their application in production environments

⭐ Preferred Qualifications

• AWS Certifications such as Solutions Architect Professional or DevOps Engineer Professional
• Hands-on experience with AWS CDK using Python for infrastructure definition
• Production experience with Aurora Serverless v2 and understanding of its scaling characteristics
• Proven use of AI-assisted development tools (GitHub Copilot, Claude, Cursor) to accelerate delivery while maintaining quality
• Experience leading technical projects and mentoring DevOps or infrastructure teams
• Background deploying and supporting JVM applications
• Knowledge of AWS observability stack including CloudWatch, X-Ray, and OpenTelemetry
• Familiarity with disaster recovery strategies, high availability patterns, and backup solutions in AWS
• Understanding of AWS Control Tower and multi-account governance strategies

Our Exciting Hiring Process!
We know that looking for a new role can be both exciting and time-consuming, and we truly appreciate your effort. Here’s a peek into our hiring process for this position, so you know exactly what to expect:

 Stage 1: 30-minutes Recruiter InterviewWe'll dive into your professional background and experience, share more about SpryPoint and the role, and answer any burning questions you might have.

 Stage 2: 30-minutes Hiring Manager Interview with TJ Lewis, DevOps ManagerThis is a great opportunity to discuss your career goals and high-level technical experience, and to learn how we can support your growth and aspirations.

‍ Stage 3: Take Home ExerciseThe test has a 3-day deadline and focuses on AWS. We’re not looking for perfection; we’re more interested in understanding your approach to problem-solving.

 Stage 4: 1-hour Final Technical Interview
You’ll present your take home assignment to the team, we’re interested in both your final solution and your thought process in getting there. This is a great chance to showcase your technical skills and see if there’s a strong team fit.
Stage 6: References/OfferWe'll check your references to confirm all the great things we've learned about you. If all goes well, we’ll be thrilled to extend an offer and welcome you to the team!
Expect More From Your Career at SpryPoint
Work your way - Remote-first environment with flexible working hours across North America Competitive Total Rewards - Comprehensive compensation package that grows with you Complete Setup - MacBook + $500 to create your ideal home workspace Total Wellness - Health, dental, vision, and life insurance from day one ️ Recharge Time - Generous PTO, Summer Friday half-days, and unlimited sick days Future Security - RRSP (Canada) and 401k (US) matching programs Continuous Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program Team Connection - Annual company events and team offsites that bring us together
Professional Identity Verification To help us verify candidate authenticity and streamline our screening process, we strongly encourage candidates to include a link to their LinkedIn profile and verify it with their current work email address. While not required, this helps us confirm your professional background and accelerates our review process. Candidates with verified LinkedIn profiles typically receive faster responses and priority consideration during our screening process. Note that all final candidates will complete a background check and identity verification as a part of our SOC 2 compliance procedures.
Equal Opportunity & Inclusion SpryPoint is an equal-opportunity employer committed to creating an inclusive environment where everyone can thrive. We welcome applications from all qualified candidates regardless of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable laws.
Accommodations Need accommodations during our interview process? Let us know and we'll work with you to provide the necessary support.

To apply: https://weworkremotely.com/remote-jobs/sprypoint-devops-engineer-iii-transformation-focus

Woodard & Curran is a national engineering, science and operations firm with a simple vision for clean water, a safe environment, healthy communities and happy people. As an employee-owned company, we strive to cultivate teams that encourage collaboration in an inclusive culture. We seek talented individuals from all backgrounds to help us address a broad range of water and environmental issues. We prioritize our people, offering opportunities for professional growth, ownership and flexibility. This commitment enables us to make a meaningful impact on our clients, communities and the planet.

What’s in it for you:

Woodard & Curran is offering a unique opportunity to join one of our Southern California offices providing high quality wastewater engineering services to municipal clients throughout the West region and across the nation. The successful candidate will be a motivated, growth-oriented professional with an ability to lead and grow the South Region Wastewater Team and multi-discipline project teams from the concept, final design, and construction phases; start-up, and operations of facilities. This is an opportunity for an experienced wastewater professional to make a meaningful regional impact – driving technical excellence, mentoring the next generation of engineers and scientists, and partnering closely with communities to solve complex challenges.

Location: Southern California (Office Locations: San Diego, Los Angeles, Irvine)

This role is hybrid. Candidates are expected to be in the office at least one day per week, with additional on‑site presence on an as‑needed basis.

Travel: 20%

Who are we looking for:

The selected candidate will primarily lead and support the engineering on municipal wastewater projects, however experience with drinking water, storm water, and industrial water applications is valuable. This position will have an opportunity to direct and collaborate with a team of junior staff. The ideal candidate is a Senior Technical Manager with strong experience in study, planning, and design of wastewater systems, including familiarity with a broad range of issues related to master planning, treatment and collection/distribution in water or wastewater systems. The ideal candidate is energized by solving complex treatment challenges, enjoys working directly with clients, and is excited to play a key role in growing Woodard & Curran’s wastewater treatment practice in the West Region. The candidate has led major treatment projects and is known for developing clear technical direction, strengthening deliverable quality through rigorous QA/QC, and partnering effectively with multidisciplinary teams to deliver practical, operable solutions.

What You Will Be Doing at Woodard & Curran:

• Provide technical leadership on wastewater projects of all sizes, from the concept, final design, and construction phases; start-up, and operations of facilities.
• Lead and grow the West Region Wastewater Team and multi-discipline project teams, identifying emerging opportunities, supporting key pursuits, and contributing to the firm’s long-term technical leadership strategy.
• Build and strengthen client relationships, contributing to business development efforts, proposal preparation, and strategic pursuits in the municipal wastewater market.
• A recognized technical expert in wastewater treatment process, with deep experience in planning, design, and implementation of municipal treatment systems, including biological
• Review and oversee technical deliverables to ensure quality, consistency, and adherence to industry standards and client expectations.
• Supports Project Manager with and/or directly manages the financial and technical delivery of project tasks including scope, schedule, and budget.
• Serve as a technical resource for complex wastewater treatment processes, providing process expertise from planning and pilot studies through design, construction, and startup.
• Prepares and delivers presentations to internal and/or external clients/professional societies and participates in committees and other external leadership opportunities through professional associations and other applicable organizations.
• Partners with project managers and client managers to support client relationships, identify opportunities, and contribute to business development efforts.
• Provides input on development of Woodard & Curran design or technical guidelines and standards.

What You Will Need To Succeed:

• The successful candidate should have substantial technical expertise in the field of civil and environmental engineering and have in-depth understanding of the engineering concepts associated with all types of municipal wastewater systems including collection system infrastructure and wastewater treatment processes.
• 20+ years of experience in evaluation, planning, design, and construction of wastewater engineering projects.
• Lead technical engineer for a minimum of 5+ wastewater treatment facility designs (new or expansion).
• Considered an expert in California
• B.S. Degree in Civil, Mechanical, Chemical, or Environmental Engineering, M.S. Degree preferred.
• Registered Professional Engineering California (or ability to apply for reciprocity within 6 months of hire).
• Up to date on the latest advances in technology, regulatory trends, equipment, and processes.
• Ability to support and/or lead strategic initiatives to develop and expand business opportunities with new clients and geographies.
• Well versed in state and local regulations regarding wastewater treatment and collection systems.
• Superior writing, communication, and presentation skills.
• Strong leadership skills and ability to coach, mentor, and train individuals.

$160,000 - $190,000 a year

This position’s anticipated pay range is provided; the final exempt salary or non-exempt hourly pay will depend on experience level and consider a percentage-based geographic differential based on where the final candidate will be working. Geographic differentials recognize and reflect the cost of labor differences between geographic markets.

Group A (San Diego, CA) = $160,000 - $180,000

Group B (Los Angeles - Irvine, CA) = $170,000 - $190,000

#LI-TB1

Mutual Dispute Resolution (MDR)

As part of our commitment to a fair and respectful workplace, Woodard & Curran uses a Mutual Dispute Resolution (MDR) to help resolve most employment-related concerns efficiently and consistently.

What this means:

• MDR applies to both you and the Company
• Most workplace-related disputes are resolved through binding arbitration, rather than court proceedings
• Certain exceptions are outlined in the full agreement

AS PART OF THE APPLICATION PROCESS, YOU’LL BE REQUIRED TO REVIEW AND ACKNOWLEDGE THE MDR.

🔗 Review the full agreement here: Mutual Dispute Resolution Agreement

Employee Support & Benefits

Retirement Savings:

• 401(k) Pre-tax or Roth Contributions: The company matches 100% of the first 3% of salary contributed

Time away from work:

• Observed holidays: Choose up to 8 holidays to observe annually
• Vacation: Accrued based on years of experience and calculated on hours worked
• Sick time: Paid sick time for non-work-related illness or injury.
• Parental leave: Up to 80 hours of Paid Parental Leave for child bonding

Coverage and support for your needs and well-being:

• Disability: Paid short- and long-term disability
• Health: Medical plan options; plus dental and vision plans.
• Life: Basic employee group life insurance and AD&D benefits; additional voluntary life insurance for employees and families is available through Sun Life.
• Wellbeing: DarioMind assistance program combined with personalized mental health and wellbeing resources.

Workplace Information

E-Verify Participation

Woodard & Curran participates in the U.S. Department of Homeland Security’s E-Verify program to confirm the employment eligibility of all newly hired employees. As part of this process, we display the required Notice of E-Verify Participation and Right to Work posters.

🔗 View required Right to Work and E-Verify posters here.

Equal Employment Opportunity & Accessibility

Woodard & Curran is an Equal Opportunity Employer. We are committed to non-discrimination and make employment decisions based on job-related factors. Individuals with disabilities and protected veterans are encouraged to apply. If you require a reasonable accommodation during the application process, please contact Beth Sweitzer.

🔗 View our Equal Employment Opportunity Policy

🔗 View the “Workplace Discrimination is Illegal” poster

Inclusion & Belonging

We welcome individuals from all backgrounds and believe diverse perspectives strengthen our ability to serve clients and communities.

As an employee-owned company, we are committed to fostering a respectful and inclusive environment where employees can grow, contribute fully, and deliver meaningful impact.

Recruitment Agency Policy

We do not accept unsolicited resumes from recruitment agencies. Submissions without a signed agreement in place will be considered unsolicited and not eligible for referral fees.

Text Message Communication Notice:

To support an efficient hiring process, we may send brief SMS updates or reminders. You may opt out at any time by replying “STOP.”

Terms, Privacy & Use of AI in Hiring

🔗 Woodard & Curran Terms of Use

🔗 Woodard & Curran Privacy Statement

We may use artificial intelligence (AI) tools to support aspects of the hiring process (e.g., application review or resume screening). These tools assist our team but do not replace human decision-making. All final hiring decisions are made by people.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

After key NiCE CX customers have purchased and are implementing our products, the Customer Success Management (CSM) team takes ownership of the ongoing customer relationship and value realisation, becoming the customer’s trusted advocate within NiCE CX.

The Customer Success Manager begins engaging with customers before they go live on the contact centre platform and works closely with them from that point forward to ensure adoption, measurable ROI, and long-term success.

Our CSMs are seasoned customer success and technically fluent professionals who are unified in exceeding customer expectations, driving adoption of AI powered capabilities, improving customer experience, and supporting company growth objectives. This role manages multiple customer accounts, many of which are enterprise, high touch, and high complexity customers.

The CSM partners with customers to help them succeed in their business using NiCE technology and services, expand and optimise usage, act as a customer advocate and reference, and build long-term, loyal partnerships. Assigned accounts may include customers with premium service packages where a high level of engagement, strategic guidance, and technical understanding is required.

Interaction with customers will be via phone, email, chat, video conferences with regular face-to-face engagement as necessary and appropriate. Travel to customer sites is expected to support customer visits, value reviews, and executive engagements.

The CSM works independently and in close collaboration with Sales, Technical Support, Professional Services, Product Management, Engineering, and other teams to ensure the highest levels of customer success, adoption, and satisfaction.

How will you make an impact

• Act as the single point of ownership for customer success across assigned accounts, coordinating NiCE CX resources as needed to deliver outcomes

• Develop and maintain strong, productive relationships with customers, holding regular success reviews to understand their contact centre operations, business goals, and success criteria

• Drive adoption and value realisation, including AI‑driven capabilities, by connecting NiCE CX technology to customer business outcomes and ROI

• Build trustedadvisor relationships and deliver a customer experience aligned to stakeholder needs and expectations

• Partner with NiCE CX teams (Technical Support, Professional Services, Product, Engineering, etc.) to ensure issues, requests, and initiatives are progressing effectively and within SLA

• Demonstrate strong working knowledge of NiCE CX products and associated technologies, particularly those used by assigned customers

• Maintain currency in contact centre, AI, cloud, and digital customer experience technologies and trends

• Gain a deep understanding of each customer’s environment, identify success gaps and opportunities, and propose solutions that accelerate adoption and business impact

• Develop and deliver tailored presentations that articulate usage, adoption, realised benefits, ROI, opportunities, and next steps

• Proactively manage customer health, risks, and escalations, ensuring a consistently positive customer experience

• Support customers through go‑live and post‑go‑live phases, building confidence and momentum as they mature in their use of the platform

• Contribute to high customer satisfaction and Net Promoter Scores (NPS) across the assigned portfolio

• Travel up to 25–30% to support customer success activities

Have you got what it takes?

• Bachelor’s Degree in Computer Science, Business Information Systems, or similar field, or equivalent work experience

• 6+ years’ experience in Customer Success, Technical Account Management, Service Delivery, or similar customer‑facing roles within SaaS, telecommunications, or contact centre environments

• Strong ability to translate technical and AI‑driven capabilities into business value and outcomes

• Excellent analytical, problem‑solving, and customer engagement skills

• Proven experience managing multiple customer accounts simultaneously

• Excellent communication skills, both verbal and written

• Ability to work effectively in a fast‑paced, customer‑centric environment

• Proficient in Microsoft Office applications

• Able to work independently with minimal supervision

• Strong working knowledge of contact centre platforms, functionality, and design

• Experience balancing technical discussions while maintaining strong executive‑level business relationships

You will have an advantage if you also have:

• Understanding of networking, VoIP, and contact centre infrastructure

• Knowledge of TCP/IP, SIP signalling, and telecommunications architecture

• Familiarity with databases, SQL concepts, or scripting fundamentals

• Experience with AI, analytics, automation, or digital CX technologies

• Analytical, inquisitive, service‑oriented mindset with a collaborative approach

• Experience working across complex customer environments and stakeholder groups

What’s in it for you?

Join an ever growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NiCE is a chance to learn and grow, with endless internal career opportunities across multiple roles, disciplines, domains, and locations.

If you are passionate about customer success, innovation, and driving real business outcomes, you may just be our next NiCEr.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

After key NiCE CX customers have purchased and are implementing our products, the Customer Success Management (CSM) team takes ownership of the ongoing customer relationship and value realisation, becoming the customer’s trusted advocate within NiCE CX.

The Customer Success Manager begins engaging with customers before they go live on the contact centre platform and works closely with them from that point forward to ensure adoption, measurable ROI, and long-term success.

Our CSMs are seasoned customer success and technically fluent professionals who are unified in exceeding customer expectations, driving adoption of AI powered capabilities, improving customer experience, and supporting company growth objectives. This role manages multiple customer accounts, many of which are enterprise, high touch, and high complexity customers.

The CSM partners with customers to help them succeed in their business using NiCE technology and services, expand and optimise usage, act as a customer advocate and reference, and build long-term, loyal partnerships. Assigned accounts may include customers with premium service packages where a high level of engagement, strategic guidance, and technical understanding is required.

Interaction with customers will be via phone, email, chat, video conferences with regular face-to-face engagement as necessary and appropriate. Travel to customer sites is expected to support customer visits, value reviews, and executive engagements.

The CSM works independently and in close collaboration with Sales, Technical Support, Professional Services, Product Management, Engineering, and other teams to ensure the highest levels of customer success, adoption, and satisfaction.

How will you make an impact

• Act as the single point of ownership for customer success across assigned accounts, coordinating NiCE CX resources as needed to deliver outcomes

• Develop and maintain strong, productive relationships with customers, holding regular success reviews to understand their contact centre operations, business goals, and success criteria

• Drive adoption and value realisation, including AI‑driven capabilities, by connecting NiCE CX technology to customer business outcomes and ROI

• Build trustedadvisor relationships and deliver a customer experience aligned to stakeholder needs and expectations

• Partner with NiCE CX teams (Technical Support, Professional Services, Product, Engineering, etc.) to ensure issues, requests, and initiatives are progressing effectively and within SLA

• Demonstrate strong working knowledge of NiCE CX products and associated technologies, particularly those used by assigned customers

• Maintain currency in contact centre, AI, cloud, and digital customer experience technologies and trends

• Gain a deep understanding of each customer’s environment, identify success gaps and opportunities, and propose solutions that accelerate adoption and business impact

• Develop and deliver tailored presentations that articulate usage, adoption, realised benefits, ROI, opportunities, and next steps

• Proactively manage customer health, risks, and escalations, ensuring a consistently positive customer experience

• Support customers through go‑live and post‑go‑live phases, building confidence and momentum as they mature in their use of the platform

• Contribute to high customer satisfaction and Net Promoter Scores (NPS) across the assigned portfolio

• Travel up to 25–30% to support customer success activities

Have you got what it takes?

• Bachelor’s Degree in Computer Science, Business Information Systems, or similar field, or equivalent work experience

• 6+ years’ experience in Customer Success, Technical Account Management, Service Delivery, or similar customer‑facing roles within SaaS, telecommunications, or contact centre environments

• Strong ability to translate technical and AI‑driven capabilities into business value and outcomes

• Excellent analytical, problem‑solving, and customer engagement skills

• Proven experience managing multiple customer accounts simultaneously

• Excellent communication skills, both verbal and written

• Ability to work effectively in a fast‑paced, customer‑centric environment

• Proficient in Microsoft Office applications

• Able to work independently with minimal supervision

• Strong working knowledge of contact centre platforms, functionality, and design

• Experience balancing technical discussions while maintaining strong executive‑level business relationships

You will have an advantage if you also have:

• Understanding of networking, VoIP, and contact centre infrastructure

• Knowledge of TCP/IP, SIP signalling, and telecommunications architecture

• Familiarity with databases, SQL concepts, or scripting fundamentals

• Experience with AI, analytics, automation, or digital CX technologies

• Analytical, inquisitive, service‑oriented mindset with a collaborative approach

• Experience working across complex customer environments and stakeholder groups

What’s in it for you?

Join an ever growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NiCE is a chance to learn and grow, with endless internal career opportunities across multiple roles, disciplines, domains, and locations.

If you are passionate about customer success, innovation, and driving real business outcomes, you may just be our next NiCEr.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Position Title: Sr Partner Marketing Manager

Reports to: CRO

Office Location: Louisville, CO

Work Arrangement: Hybrid (Tues, Wed, Thurs in-office)

About Duda

Duda is a leading website platform for professionals, helping agencies, SaaS companies, and web teams build and manage high-quality websites at scale. Our flexible platform combines powerful design, collaboration, automation, and AI capabilities to help customers work faster and grow smarter. With teams across the US, Israel, Canada, Brazil, and the UK, we are building a collaborative, forward-thinking company focused on innovation, growth, and impact.

At our core, we embrace a collaborative and innovative culture that empowers teamwork, creativity, and ongoing learning. In Colorado, we provide a flexible hybrid work environment and are proud to have received multiple “Best Places to Work” awards.

Description

Duda is looking for a strategic and execution-oriented Channel Marketing Manager to join our growing team in Colorado. In this role, you will work closely with our strategic partners and Strategic Account Managers to help bring Duda’s latest technology and solutions to market.

You will play a key role in enabling large media agencies and Vertical SaaS companies that serve SMBs to successfully package, position, and scale their offerings powered by the Duda platform. This role sits at the intersection of partnerships, marketing, sales enablement, and go-to-market strategy.

Our partners are located all over the world, with a primary presence in Europe and the United States, as well as growing ecosystems in Latin America (LATAM) and the Asia-Pacific (APAC) region.

The ideal candidate is highly collaborative, commercially minded, and passionate about helping partners succeed. You will work directly with partner GTM teams — including marketing, sales, enablement, and product marketing stakeholders  to build scalable go-to-market programs, optimize offerings, and drive mutual growth.

To be successful in this role, you must have a deep understanding of SaaS and Agency go-to-market motions, partner ecosystems, SMB-focused solutions, and the ability to translate product capabilities into compelling business value.

Role & Responsibilities

• Develop and execute go-to-market strategies with strategic partners, including large media agencies and Vertical SaaS organizations.
• Work closely with Strategic Account Managers to identify growth opportunities across the partner ecosystem.
• Enable partners to successfully position and sell Duda-powered solutions to SMB customers.
• Collaborate with partner marketing, sales, enablement, and GTM teams to create scalable programs and campaigns.
• Help partners optimize packaging, positioning, messaging, and go-to-market execution.
• Drive awareness and adoption of Duda’s latest platform capabilities and product innovations.
• Create partner enablement materials, sales tools, launch assets, webinars, and co-marketing initiatives.
• Partner cross-functionally with Product Marketing, Partnerships, Sales, and Customer Success teams.
• Gather partner and market feedback to help influence product strategy and partner programs.
• Analyze campaign and partner performance metrics to identify optimization opportunities and drive measurable impact.
• Support strategic field marketing and partner engagement efforts, including industry conferences, partner events, executive meetings, and Duda-hosted summits.
• Play a key role in planning and supporting Duda’s large partner summit and partner-facing events throughout the year.
• Comfortable representing Duda at partner events, conferences, and executive-facing engagements.

Requirements

We understand that experience comes in many forms. Even if you don’t meet every qualification listed, we encourage you to apply if you believe you’d be a great fit for the role.

• 5+ years of experience in partner marketing, channel marketing, product marketing, strategic alliances, field marketing, or go-to-market roles within SaaS, MarTech, or technology companies.
• Proven experience developing and executing successful go-to-market strategies with strategic partners, agencies, resellers, or Vertical SaaS organizations.
• Strong understanding of SMB-focused technology ecosystems and the challenges/opportunities associated with scaling digital solutions for SMB customers.
• Experience working closely with sales teams, Strategic Account Managers, and executive stakeholders to drive partner growth and revenue outcomes.
• Demonstrated ability to build partner enablement programs, co-marketing initiatives, launch strategies, and scalable sales/marketing assets.
• Strong understanding of product positioning, messaging, packaging, and commercialization strategies.
• Strong understanding of how to apply AI-driven tools, automation, and agentic workflows to increase personal productivity, streamline cross-functional execution, and scale partner marketing and go-to-market operations efficiently.
• Ability to translate complex product capabilities into clear business value propositions for partner GTM teams and end customers.
• Experience collaborating cross-functionally with Product Marketing, Partnerships, Sales, Customer Success, and Product organizations.
• Excellent communication, presentation, and relationship management skills, with the ability to influence both internal and external stakeholders.
• Strong analytical mindset with experience measuring campaign performance, pipeline impact, partner engagement, and go-to-market effectiveness.
• Comfortable operating in highly collaborative, fast-paced, and evolving environments with multiple priorities and stakeholders.
• Experience supporting or participating in partner-facing events, conferences, executive engagements, webinars, and field marketing initiatives.
• Ability and willingness to travel for partner meetings, industry events, conferences, and company summits as needed.
• Deep curiosity and enthusiasm for technology, with the ability to quickly become an expert in the Duda platform and partner ecosystem.

Preferred Qualifications

• Experience in website technology, martech, digital presence platforms, or SMB SaaS ecosystems.
• Familiarity with partner-led growth and ecosystem marketing strategies.
• Experience working with large media organizations or multi-location SMB enablement platforms.
• Experience supporting product launches and partner go-to-market initiatives.
• Bachelor’s degree in Marketing, Business, Communications, or a related field preferred.

What we offer

• Competitive compensation, including base salary, equity, and benefits
• Comprehensive health coverage and 401(k)
• Unlimited PTO
• Hybrid work environment
• A collaborative team that values ownership, learning, and getting things done

We offer a competitive and comprehensive compensation package, including base salary, health benefits and equity. We ensure equal pay for equal work and value diversity and belonging. While compensation offers will ultimately be based on the candidate’s skills and experiences, the range you can expect for this position is $150,000 to $180,000.

Please note: Our employees value the connection, collaboration, and creativity sparked by working together in person. However, we also recognize and appreciate the freedom, flexibility, and focused work that comes with remote flexibility. This is why a hybrid schedule is a perfect balance of both. Our Louisville, CO office has a hybrid work schedule (3 days in the office, two days remote).

Duda is an equal opportunity employer. We do not discriminate based on race, religion, gender, sexual orientation, age, disability, or any other protected status.

Woodard & Curran is a national engineering, science and operations firm with a simple vision for clean water, a safe environment, healthy communities and happy people. As an employee-owned company, we strive to cultivate teams that encourage collaboration in an inclusive culture. We seek talented individuals from all backgrounds to help us address a broad range of water and environmental issues. We prioritize our people, offering opportunities for professional growth, ownership and flexibility. This commitment enables us to make a meaningful impact on our clients, communities and the planet.

What’s in it for you:

Woodard & Curran is offering a unique opportunity to join one of our Southern California offices providing high quality wastewater engineering services to municipal clients throughout the West region and across the nation. The successful candidate will be a motivated, growth-oriented professional with an ability to lead and grow the South Region Wastewater Team and multi-discipline project teams from the concept, final design, and construction phases; start-up, and operations of facilities. This is an opportunity for an experienced wastewater professional to make a meaningful regional impact – driving technical excellence, mentoring the next generation of engineers and scientists, and partnering closely with communities to solve complex challenges.

Location: Southern California (Office Locations: San Diego, Los Angeles, Irvine)

This role is hybrid. Candidates are expected to be in the office at least one day per week, with additional on‑site presence on an as‑needed basis.

Travel: 20%

Who are we looking for:

The selected candidate will primarily lead and support the engineering on municipal wastewater projects, however experience with drinking water, storm water, and industrial water applications is valuable. This position will have an opportunity to direct and collaborate with a team of junior staff. The ideal candidate is a Senior Technical Manager with strong experience in study, planning, and design of wastewater systems, including familiarity with a broad range of issues related to master planning, treatment and collection/distribution in water or wastewater systems. The ideal candidate is energized by solving complex treatment challenges, enjoys working directly with clients, and is excited to play a key role in growing Woodard & Curran’s wastewater treatment practice in the West Region. The candidate has led major treatment projects and is known for developing clear technical direction, strengthening deliverable quality through rigorous QA/QC, and partnering effectively with multidisciplinary teams to deliver practical, operable solutions.

What You Will Be Doing at Woodard & Curran:

• Provide technical leadership on wastewater projects of all sizes, from the concept, final design, and construction phases; start-up, and operations of facilities.
• Lead and grow the West Region Wastewater Team and multi-discipline project teams, identifying emerging opportunities, supporting key pursuits, and contributing to the firm’s long-term technical leadership strategy.
• Build and strengthen client relationships, contributing to business development efforts, proposal preparation, and strategic pursuits in the municipal wastewater market.
• A recognized technical expert in wastewater treatment process, with deep experience in planning, design, and implementation of municipal treatment systems, including biological
• Review and oversee technical deliverables to ensure quality, consistency, and adherence to industry standards and client expectations.
• Supports Project Manager with and/or directly manages the financial and technical delivery of project tasks including scope, schedule, and budget.
• Serve as a technical resource for complex wastewater treatment processes, providing process expertise from planning and pilot studies through design, construction, and startup.
• Prepares and delivers presentations to internal and/or external clients/professional societies and participates in committees and other external leadership opportunities through professional associations and other applicable organizations.
• Partners with project managers and client managers to support client relationships, identify opportunities, and contribute to business development efforts.
• Provides input on development of Woodard & Curran design or technical guidelines and standards.

What You Will Need To Succeed:

• The successful candidate should have substantial technical expertise in the field of civil and environmental engineering and have in-depth understanding of the engineering concepts associated with all types of municipal wastewater systems including collection system infrastructure and wastewater treatment processes.
• 20+ years of experience in evaluation, planning, design, and construction of wastewater engineering projects.
• Lead technical engineer for a minimum of 5+ wastewater treatment facility designs (new or expansion).
• Considered an expert in California
• B.S. Degree in Civil, Mechanical, Chemical, or Environmental Engineering, M.S. Degree preferred.
• Registered Professional Engineering California (or ability to apply for reciprocity within 6 months of hire).
• Up to date on the latest advances in technology, regulatory trends, equipment, and processes.
• Ability to support and/or lead strategic initiatives to develop and expand business opportunities with new clients and geographies.
• Well versed in state and local regulations regarding wastewater treatment and collection systems.
• Superior writing, communication, and presentation skills.
• Strong leadership skills and ability to coach, mentor, and train individuals.

$160,000 - $190,000 a year

This position’s anticipated pay range is provided; the final exempt salary or non-exempt hourly pay will depend on experience level and consider a percentage-based geographic differential based on where the final candidate will be working. Geographic differentials recognize and reflect the cost of labor differences between geographic markets.

Group A (San Diego, CA) = $160,000 - $180,000

Group B (Los Angeles - Irvine, CA) = $170,000 - $190,000

#LI-TB1

Mutual Dispute Resolution (MDR)

As part of our commitment to a fair and respectful workplace, Woodard & Curran uses a Mutual Dispute Resolution (MDR) to help resolve most employment-related concerns efficiently and consistently.

What this means:

• MDR applies to both you and the Company
• Most workplace-related disputes are resolved through binding arbitration, rather than court proceedings
• Certain exceptions are outlined in the full agreement

AS PART OF THE APPLICATION PROCESS, YOU’LL BE REQUIRED TO REVIEW AND ACKNOWLEDGE THE MDR.

🔗 Review the full agreement here: Mutual Dispute Resolution Agreement

Employee Support & Benefits

Retirement Savings:

• 401(k) Pre-tax or Roth Contributions: The company matches 100% of the first 3% of salary contributed

Time away from work:

• Observed holidays: Choose up to 8 holidays to observe annually
• Vacation: Accrued based on years of experience and calculated on hours worked
• Sick time: Paid sick time for non-work-related illness or injury.
• Parental leave: Up to 80 hours of Paid Parental Leave for child bonding

Coverage and support for your needs and well-being:

• Disability: Paid short- and long-term disability
• Health: Medical plan options; plus dental and vision plans.
• Life: Basic employee group life insurance and AD&D benefits; additional voluntary life insurance for employees and families is available through Sun Life.
• Wellbeing: DarioMind assistance program combined with personalized mental health and wellbeing resources.

Workplace Information

E-Verify Participation

Woodard & Curran participates in the U.S. Department of Homeland Security’s E-Verify program to confirm the employment eligibility of all newly hired employees. As part of this process, we display the required Notice of E-Verify Participation and Right to Work posters.

🔗 View required Right to Work and E-Verify posters here.

Equal Employment Opportunity & Accessibility

Woodard & Curran is an Equal Opportunity Employer. We are committed to non-discrimination and make employment decisions based on job-related factors. Individuals with disabilities and protected veterans are encouraged to apply. If you require a reasonable accommodation during the application process, please contact Beth Sweitzer.

🔗 View our Equal Employment Opportunity Policy

🔗 View the “Workplace Discrimination is Illegal” poster

Inclusion & Belonging

We welcome individuals from all backgrounds and believe diverse perspectives strengthen our ability to serve clients and communities.

As an employee-owned company, we are committed to fostering a respectful and inclusive environment where employees can grow, contribute fully, and deliver meaningful impact.

Recruitment Agency Policy

We do not accept unsolicited resumes from recruitment agencies. Submissions without a signed agreement in place will be considered unsolicited and not eligible for referral fees.

Text Message Communication Notice:

To support an efficient hiring process, we may send brief SMS updates or reminders. You may opt out at any time by replying “STOP.”

Terms, Privacy & Use of AI in Hiring

🔗 Woodard & Curran Terms of Use

🔗 Woodard & Curran Privacy Statement

We may use artificial intelligence (AI) tools to support aspects of the hiring process (e.g., application review or resume screening). These tools assist our team but do not replace human decision-making. All final hiring decisions are made by people.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We pursue society’s most critical safety and justice issues with an ecosystem of cutting-edge devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.

Life at Axon is fast-paced, challenging, and deeply rewarding. Here, you’ll take ownership and drive real change. You’ll grow constantly as you solve meaningful problems for a mission that matters at a company where you matter.

Your Impact

Join Axon’s Business Solutions team as a Business Solutions Architect / Product Manager responsible for Axon’s Finance Systems portfolio. This role owns delivery and ongoing product management for critical finance platforms that support close, consolidation, revenue recognition, compliance, and financial reporting. In the near term, you will lead two high-visibility initiatives: the implementation of Axon’s Finance & Accounting Consolidation platform and a major RevStream upgrade. Over time, you will operate as the product owner for assigned finance systems, shaping roadmaps, prioritizing investments, and ensuring measurable business outcomes across Finance. You will partner closely with Finance, Accounting, Revenue Operations, Tax, IT, Engineering, and Enterprise Architecture. You own what gets delivered and why; technical teams own how it is built.

What You’ll Do

Location: This role is based out of our Seattle, WA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesday through Friday, with flexibility to work remotely on Mondays. We believe connection fuels innovation, and our in-office culture is designed to support meaningful teamwork and mentorship. Reports to: Director, BSA Direct Reports: None

Product & Program Leadership

• Act as the product manager and delivery lead for Axon’s Finance Systems, including consolidation, revenue, close management, and reporting platforms.

• Lead the Finance & Accounting Consolidation implementation end-to-end: scope definition, roadmap planning, delivery execution, stakeholder alignment, and value realization.

• Own the RevStream upgrade and future revenue system enhancements, ensuring alignment with revenue recognition standards and Finance strategy.

• Translate complex finance, accounting, and compliance requirements into clear product requirements, prioritized backlogs, and phased delivery plans.

• Drive cross-functional execution across Finance, IT, Engineering, Data, and external vendors.

• Own release planning, UAT strategy, cutover readiness, and post-implementation adoption.

• Ensure regulatory, statutory, and tax requirements (GAAP, statutory reporting, GAAP-to-Tax, Pillar 2, revenue recognition) are embedded into product scope and validated.

Product Ownership & Governance

• Serve as the system/product owner for assigned Finance Systems, accountable for roadmap prioritization, tradeoffs, and platform health.

• Establish governance for finance system changes, data quality, financial hierarchies, and master data in partnership with Finance and MDM teams.

• Partner with solution architects and engineering leaders to review designs and manage dependencies (without owning technical architecture).

• Define success metrics, track adoption, and communicate outcomes, risks, and tradeoffs to Finance and IT leadership.

• Identify opportunities to reduce manual effort, improve controls, and scale finance operations through automation and workflow improvements.

What You Bring

• Bachelor’s degree in Finance, Accounting, Information Systems, or related field (or equivalent experience)

• 8+ years of experience in finance systems, business systems product management, or enterprise delivery roles

• Deep understanding of financial close, consolidation, revenue recognition, reconciliations, and statutory reporting

• Proven experience owning complex finance system initiatives (e.g., consolidation platforms, revenue systems, close automation)

• Experience with platforms such as OneStream, Oracle EPM, Workiva, BlackLine, RevStream, or similar finance tools

• Strong product management capabilities: roadmap ownership, backlog prioritization, stakeholder alignment, UAT leadership, and phased delivery

• Technical fluency with ERPs and analytics platforms (D365 F&O, Snowflake, Power BI, Sigma) sufficient to partner successfully with engineering and data teams

• Ability to operate autonomously on ambiguous, high-impact initiatives

• Strong communication skills and executive presence; comfortable presenting recommendations and tradeoffs to senior stakeholders

• Collaborative, outcome-driven mindset with a passion for continuous improvement

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.

Base Pay Range

$142,500—$228,000 USD

Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.  Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert:  Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.  All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

After key NiCE CX customers have purchased and are implementing our products, the Customer Success Management (CSM) team takes ownership of the ongoing customer relationship and value realisation, becoming the customer’s trusted advocate within NiCE CX.

The Customer Success Manager begins engaging with customers before they go live on the contact centre platform and works closely with them from that point forward to ensure adoption, measurable ROI, and long-term success.

Our CSMs are seasoned customer success and technically fluent professionals who are unified in exceeding customer expectations, driving adoption of AI powered capabilities, improving customer experience, and supporting company growth objectives. This role manages multiple customer accounts, many of which are enterprise, high touch, and high complexity customers.

The CSM partners with customers to help them succeed in their business using NiCE technology and services, expand and optimise usage, act as a customer advocate and reference, and build long-term, loyal partnerships. Assigned accounts may include customers with premium service packages where a high level of engagement, strategic guidance, and technical understanding is required.

Interaction with customers will be via phone, email, chat, video conferences with regular face-to-face engagement as necessary and appropriate. Travel to customer sites is expected to support customer visits, value reviews, and executive engagements.

The CSM works independently and in close collaboration with Sales, Technical Support, Professional Services, Product Management, Engineering, and other teams to ensure the highest levels of customer success, adoption, and satisfaction.

How will you make an impact

• Act as the single point of ownership for customer success across assigned accounts, coordinating NiCE CX resources as needed to deliver outcomes

• Develop and maintain strong, productive relationships with customers, holding regular success reviews to understand their contact centre operations, business goals, and success criteria

• Drive adoption and value realisation, including AI‑driven capabilities, by connecting NiCE CX technology to customer business outcomes and ROI

• Build trustedadvisor relationships and deliver a customer experience aligned to stakeholder needs and expectations

• Partner with NiCE CX teams (Technical Support, Professional Services, Product, Engineering, etc.) to ensure issues, requests, and initiatives are progressing effectively and within SLA

• Demonstrate strong working knowledge of NiCE CX products and associated technologies, particularly those used by assigned customers

• Maintain currency in contact centre, AI, cloud, and digital customer experience technologies and trends

• Gain a deep understanding of each customer’s environment, identify success gaps and opportunities, and propose solutions that accelerate adoption and business impact

• Develop and deliver tailored presentations that articulate usage, adoption, realised benefits, ROI, opportunities, and next steps

• Proactively manage customer health, risks, and escalations, ensuring a consistently positive customer experience

• Support customers through go‑live and post‑go‑live phases, building confidence and momentum as they mature in their use of the platform

• Contribute to high customer satisfaction and Net Promoter Scores (NPS) across the assigned portfolio

• Travel up to 25–30% to support customer success activities

Have you got what it takes?

• Bachelor’s Degree in Computer Science, Business Information Systems, or similar field, or equivalent work experience

• 6+ years’ experience in Customer Success, Technical Account Management, Service Delivery, or similar customer‑facing roles within SaaS, telecommunications, or contact centre environments

• Strong ability to translate technical and AI‑driven capabilities into business value and outcomes

• Excellent analytical, problem‑solving, and customer engagement skills

• Proven experience managing multiple customer accounts simultaneously

• Excellent communication skills, both verbal and written

• Ability to work effectively in a fast‑paced, customer‑centric environment

• Proficient in Microsoft Office applications

• Able to work independently with minimal supervision

• Strong working knowledge of contact centre platforms, functionality, and design

• Experience balancing technical discussions while maintaining strong executive‑level business relationships

You will have an advantage if you also have:

• Understanding of networking, VoIP, and contact centre infrastructure

• Knowledge of TCP/IP, SIP signalling, and telecommunications architecture

• Familiarity with databases, SQL concepts, or scripting fundamentals

• Experience with AI, analytics, automation, or digital CX technologies

• Analytical, inquisitive, service‑oriented mindset with a collaborative approach

• Experience working across complex customer environments and stakeholder groups

What’s in it for you?

Join an ever growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NiCE is a chance to learn and grow, with endless internal career opportunities across multiple roles, disciplines, domains, and locations.

If you are passionate about customer success, innovation, and driving real business outcomes, you may just be our next NiCEr.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We pursue society’s most critical safety and justice issues with an ecosystem of cutting-edge devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.

Life at Axon is fast-paced, challenging, and deeply rewarding. Here, you’ll take ownership and drive real change. You’ll grow constantly as you solve meaningful problems for a mission that matters at a company where you matter.

Your Impact

Join Axon’s Business Solutions team as a Business Solutions Architect / Product Manager responsible for Axon’s Finance Systems portfolio. This role owns delivery and ongoing product management for critical finance platforms that support close, consolidation, revenue recognition, compliance, and financial reporting. In the near term, you will lead two high-visibility initiatives: the implementation of Axon’s Finance & Accounting Consolidation platform and a major RevStream upgrade. Over time, you will operate as the product owner for assigned finance systems, shaping roadmaps, prioritizing investments, and ensuring measurable business outcomes across Finance. You will partner closely with Finance, Accounting, Revenue Operations, Tax, IT, Engineering, and Enterprise Architecture. You own what gets delivered and why; technical teams own how it is built.

What You’ll Do

Location: This role is based out of our Seattle, WA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesday through Friday, with flexibility to work remotely on Mondays. We believe connection fuels innovation, and our in-office culture is designed to support meaningful teamwork and mentorship. Reports to: Director, BSA Direct Reports: None

Product & Program Leadership

• Act as the product manager and delivery lead for Axon’s Finance Systems, including consolidation, revenue, close management, and reporting platforms.

• Lead the Finance & Accounting Consolidation implementation end-to-end: scope definition, roadmap planning, delivery execution, stakeholder alignment, and value realization.

• Own the RevStream upgrade and future revenue system enhancements, ensuring alignment with revenue recognition standards and Finance strategy.

• Translate complex finance, accounting, and compliance requirements into clear product requirements, prioritized backlogs, and phased delivery plans.

• Drive cross-functional execution across Finance, IT, Engineering, Data, and external vendors.

• Own release planning, UAT strategy, cutover readiness, and post-implementation adoption.

• Ensure regulatory, statutory, and tax requirements (GAAP, statutory reporting, GAAP-to-Tax, Pillar 2, revenue recognition) are embedded into product scope and validated.

Product Ownership & Governance

• Serve as the system/product owner for assigned Finance Systems, accountable for roadmap prioritization, tradeoffs, and platform health.

• Establish governance for finance system changes, data quality, financial hierarchies, and master data in partnership with Finance and MDM teams.

• Partner with solution architects and engineering leaders to review designs and manage dependencies (without owning technical architecture).

• Define success metrics, track adoption, and communicate outcomes, risks, and tradeoffs to Finance and IT leadership.

• Identify opportunities to reduce manual effort, improve controls, and scale finance operations through automation and workflow improvements.

What You Bring

• Bachelor’s degree in Finance, Accounting, Information Systems, or related field (or equivalent experience)

• 8+ years of experience in finance systems, business systems product management, or enterprise delivery roles

• Deep understanding of financial close, consolidation, revenue recognition, reconciliations, and statutory reporting

• Proven experience owning complex finance system initiatives (e.g., consolidation platforms, revenue systems, close automation)

• Experience with platforms such as OneStream, Oracle EPM, Workiva, BlackLine, RevStream, or similar finance tools

• Strong product management capabilities: roadmap ownership, backlog prioritization, stakeholder alignment, UAT leadership, and phased delivery

• Technical fluency with ERPs and analytics platforms (D365 F&O, Snowflake, Power BI, Sigma) sufficient to partner successfully with engineering and data teams

• Ability to operate autonomously on ambiguous, high-impact initiatives

• Strong communication skills and executive presence; comfortable presenting recommendations and tradeoffs to senior stakeholders

• Collaborative, outcome-driven mindset with a passion for continuous improvement

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.

Base Pay Range

$163,875—$223,200 USD

Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.  Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert:  Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.  All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

After key NiCE CX customers have purchased and are implementing our products, the Customer Success Management (CSM) team takes ownership of the ongoing customer relationship and value realisation, becoming the customer’s trusted advocate within NiCE CX.

The Customer Success Manager begins engaging with customers before they go live on the contact centre platform and works closely with them from that point forward to ensure adoption, measurable ROI, and long-term success.

Our CSMs are seasoned customer success and technically fluent professionals who are unified in exceeding customer expectations, driving adoption of AI powered capabilities, improving customer experience, and supporting company growth objectives. This role manages multiple customer accounts, many of which are enterprise, high touch, and high complexity customers.

The CSM partners with customers to help them succeed in their business using NiCE technology and services, expand and optimise usage, act as a customer advocate and reference, and build long-term, loyal partnerships. Assigned accounts may include customers with premium service packages where a high level of engagement, strategic guidance, and technical understanding is required.

Interaction with customers will be via phone, email, chat, video conferences with regular face-to-face engagement as necessary and appropriate. Travel to customer sites is expected to support customer visits, value reviews, and executive engagements.

The CSM works independently and in close collaboration with Sales, Technical Support, Professional Services, Product Management, Engineering, and other teams to ensure the highest levels of customer success, adoption, and satisfaction.

How will you make an impact

• Act as the single point of ownership for customer success across assigned accounts, coordinating NiCE CX resources as needed to deliver outcomes

• Develop and maintain strong, productive relationships with customers, holding regular success reviews to understand their contact centre operations, business goals, and success criteria

• Drive adoption and value realisation, including AI‑driven capabilities, by connecting NiCE CX technology to customer business outcomes and ROI

• Build trustedadvisor relationships and deliver a customer experience aligned to stakeholder needs and expectations

• Partner with NiCE CX teams (Technical Support, Professional Services, Product, Engineering, etc.) to ensure issues, requests, and initiatives are progressing effectively and within SLA

• Demonstrate strong working knowledge of NiCE CX products and associated technologies, particularly those used by assigned customers

• Maintain currency in contact centre, AI, cloud, and digital customer experience technologies and trends

• Gain a deep understanding of each customer’s environment, identify success gaps and opportunities, and propose solutions that accelerate adoption and business impact

• Develop and deliver tailored presentations that articulate usage, adoption, realised benefits, ROI, opportunities, and next steps

• Proactively manage customer health, risks, and escalations, ensuring a consistently positive customer experience

• Support customers through go‑live and post‑go‑live phases, building confidence and momentum as they mature in their use of the platform

• Contribute to high customer satisfaction and Net Promoter Scores (NPS) across the assigned portfolio

• Travel up to 25–30% to support customer success activities

Have you got what it takes?

• Bachelor’s Degree in Computer Science, Business Information Systems, or similar field, or equivalent work experience

• 6+ years’ experience in Customer Success, Technical Account Management, Service Delivery, or similar customer‑facing roles within SaaS, telecommunications, or contact centre environments

• Strong ability to translate technical and AI‑driven capabilities into business value and outcomes

• Excellent analytical, problem‑solving, and customer engagement skills

• Proven experience managing multiple customer accounts simultaneously

• Excellent communication skills, both verbal and written

• Ability to work effectively in a fast‑paced, customer‑centric environment

• Proficient in Microsoft Office applications

• Able to work independently with minimal supervision

• Strong working knowledge of contact centre platforms, functionality, and design

• Experience balancing technical discussions while maintaining strong executive‑level business relationships

You will have an advantage if you also have:

• Understanding of networking, VoIP, and contact centre infrastructure

• Knowledge of TCP/IP, SIP signalling, and telecommunications architecture

• Familiarity with databases, SQL concepts, or scripting fundamentals

• Experience with AI, analytics, automation, or digital CX technologies

• Analytical, inquisitive, service‑oriented mindset with a collaborative approach

• Experience working across complex customer environments and stakeholder groups

What’s in it for you?

Join an ever growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NiCE is a chance to learn and grow, with endless internal career opportunities across multiple roles, disciplines, domains, and locations.

If you are passionate about customer success, innovation, and driving real business outcomes, you may just be our next NiCEr.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Position Title: Sr Partner Marketing Manager

Reports to: CRO

Office Location: Louisville, CO

Work Arrangement: Hybrid (Tues, Wed, Thurs in-office)

About Duda

Duda is a leading website platform for professionals, helping agencies, SaaS companies, and web teams build and manage high-quality websites at scale. Our flexible platform combines powerful design, collaboration, automation, and AI capabilities to help customers work faster and grow smarter. With teams across the US, Israel, Canada, Brazil, and the UK, we are building a collaborative, forward-thinking company focused on innovation, growth, and impact.

At our core, we embrace a collaborative and innovative culture that empowers teamwork, creativity, and ongoing learning. In Colorado, we provide a flexible hybrid work environment and are proud to have received multiple “Best Places to Work” awards.

Description

Duda is looking for a strategic and execution-oriented Channel Marketing Manager to join our growing team in Colorado. In this role, you will work closely with our strategic partners and Strategic Account Managers to help bring Duda’s latest technology and solutions to market.

You will play a key role in enabling large media agencies and Vertical SaaS companies that serve SMBs to successfully package, position, and scale their offerings powered by the Duda platform. This role sits at the intersection of partnerships, marketing, sales enablement, and go-to-market strategy.

Our partners are located all over the world, with a primary presence in Europe and the United States, as well as growing ecosystems in Latin America (LATAM) and the Asia-Pacific (APAC) region.

The ideal candidate is highly collaborative, commercially minded, and passionate about helping partners succeed. You will work directly with partner GTM teams — including marketing, sales, enablement, and product marketing stakeholders  to build scalable go-to-market programs, optimize offerings, and drive mutual growth.

To be successful in this role, you must have a deep understanding of SaaS and Agency go-to-market motions, partner ecosystems, SMB-focused solutions, and the ability to translate product capabilities into compelling business value.

Role & Responsibilities

• Develop and execute go-to-market strategies with strategic partners, including large media agencies and Vertical SaaS organizations.
• Work closely with Strategic Account Managers to identify growth opportunities across the partner ecosystem.
• Enable partners to successfully position and sell Duda-powered solutions to SMB customers.
• Collaborate with partner marketing, sales, enablement, and GTM teams to create scalable programs and campaigns.
• Help partners optimize packaging, positioning, messaging, and go-to-market execution.
• Drive awareness and adoption of Duda’s latest platform capabilities and product innovations.
• Create partner enablement materials, sales tools, launch assets, webinars, and co-marketing initiatives.
• Partner cross-functionally with Product Marketing, Partnerships, Sales, and Customer Success teams.
• Gather partner and market feedback to help influence product strategy and partner programs.
• Analyze campaign and partner performance metrics to identify optimization opportunities and drive measurable impact.
• Support strategic field marketing and partner engagement efforts, including industry conferences, partner events, executive meetings, and Duda-hosted summits.
• Play a key role in planning and supporting Duda’s large partner summit and partner-facing events throughout the year.
• Comfortable representing Duda at partner events, conferences, and executive-facing engagements.

Requirements

We understand that experience comes in many forms. Even if you don’t meet every qualification listed, we encourage you to apply if you believe you’d be a great fit for the role.

• 5+ years of experience in partner marketing, channel marketing, product marketing, strategic alliances, field marketing, or go-to-market roles within SaaS, MarTech, or technology companies.
• Proven experience developing and executing successful go-to-market strategies with strategic partners, agencies, resellers, or Vertical SaaS organizations.
• Strong understanding of SMB-focused technology ecosystems and the challenges/opportunities associated with scaling digital solutions for SMB customers.
• Experience working closely with sales teams, Strategic Account Managers, and executive stakeholders to drive partner growth and revenue outcomes.
• Demonstrated ability to build partner enablement programs, co-marketing initiatives, launch strategies, and scalable sales/marketing assets.
• Strong understanding of product positioning, messaging, packaging, and commercialization strategies.
• Strong understanding of how to apply AI-driven tools, automation, and agentic workflows to increase personal productivity, streamline cross-functional execution, and scale partner marketing and go-to-market operations efficiently.
• Ability to translate complex product capabilities into clear business value propositions for partner GTM teams and end customers.
• Experience collaborating cross-functionally with Product Marketing, Partnerships, Sales, Customer Success, and Product organizations.
• Excellent communication, presentation, and relationship management skills, with the ability to influence both internal and external stakeholders.
• Strong analytical mindset with experience measuring campaign performance, pipeline impact, partner engagement, and go-to-market effectiveness.
• Comfortable operating in highly collaborative, fast-paced, and evolving environments with multiple priorities and stakeholders.
• Experience supporting or participating in partner-facing events, conferences, executive engagements, webinars, and field marketing initiatives.
• Ability and willingness to travel for partner meetings, industry events, conferences, and company summits as needed.
• Deep curiosity and enthusiasm for technology, with the ability to quickly become an expert in the Duda platform and partner ecosystem.

Preferred Qualifications

• Experience in website technology, martech, digital presence platforms, or SMB SaaS ecosystems.
• Familiarity with partner-led growth and ecosystem marketing strategies.
• Experience working with large media organizations or multi-location SMB enablement platforms.
• Experience supporting product launches and partner go-to-market initiatives.
• Bachelor’s degree in Marketing, Business, Communications, or a related field preferred.

What we offer

• Competitive compensation, including base salary, equity, and benefits
• Comprehensive health coverage and 401(k)
• Unlimited PTO
• Hybrid work environment
• A collaborative team that values ownership, learning, and getting things done

We offer a competitive and comprehensive compensation package, including base salary, health benefits and equity. We ensure equal pay for equal work and value diversity and belonging. While compensation offers will ultimately be based on the candidate’s skills and experiences, the range you can expect for this position is $150,000 to $180,000.

Please note: Our employees value the connection, collaboration, and creativity sparked by working together in person. However, we also recognize and appreciate the freedom, flexibility, and focused work that comes with remote flexibility. This is why a hybrid schedule is a perfect balance of both. Our Louisville, CO office has a hybrid work schedule (3 days in the office, two days remote).

Duda is an equal opportunity employer. We do not discriminate based on race, religion, gender, sexual orientation, age, disability, or any other protected status.