Job TitleKey Account Manager – Hospital and Ambulatory Monitoring (all genders)Job DescriptionWe are seeking a Key Account Manager to develop and maintain strong relationships with key customers across Poland, drive...

About Air Apps

At Air Apps, we believe in thinking bigger—and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018—and now with offices in both Lisbon and San Francisco—we’ve remained self-funded while reaching over 100 million downloads worldwide.

Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe.

Join us on this journey to redefine resource management—and change lives along the way.

The Role

As a Creative Designer at Air Apps, you will play a crucial role in shaping our brand identity and delivering visually engaging designs across multiple platforms. You will collaborate with various teams to ensure a cohesive and compelling user experience, working on digital ads, social media content, landing pages, email campaigns, and print materials.

• This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts.
  
  

Responsibilities

• Develop and maintain a consistent visual identity that aligns with Air Apps’ brand guidelines.
• Create engaging graphics, illustrations, infographics, and layouts for web, social media, email campaigns, and print materials.
• Collaborate with Marketing, Product, and Content teams to translate requirements into compelling visual solutions.
• Iterate on designs based on feedback from stakeholders and refine assets using user insights and performance metrics.
• Ensure high-quality output and conduct design quality assurance across various channels.
• Utilize industry-standard design software (e.g., Adobe Creative Suite, Figma) to create and deliver assets in multiple formats.
  
  

Requirements

• Bachelor's degree in Graphic Design, Fine Arts, or a related field.
• Around 3 years of experience creating assets for digital marketing campaigns, social media, and web.
• Strong portfolio showcasing a range of design projects and styles.
• Knowledge of typography, color theory, layout, and design best practices.
• Proficiency in industry-standard design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma.
• Strong communication, time-management, and attention-to-detail skills.
• Ability to work in a fast-paced, remote environment and collaborate effectively across teams.
  
  

What benefits are we offering?

• Apple hardware ecosystem for work.
• Annual Bonus
• Top-tier Health and Life Insurance for peace of mind.
• Transportation Budget to support your commute needs.
• Coverflex benefits package for meal allowances, well-being, and more.
• Childcare support.
• Air Conference - an opportunity to meet the team, collaborate, and grow together.
• Pension Fund to support your long-term financial planning.
• Urban Sports Club membership to keep you active.
• Meals 100% free at the hub.
  
  

Diversity & Inclusion

At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger.

Application Disclaimer

At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.

Compensation Range: €44K - €55K

We are actively seeking an experienced Application Support Specialist to join our Information Technology Team. The successful candidate will provide second-level application support, drive business processes and system optimisation, and deliver user training across multiple enterprise platforms to enhance operational efficiency.

DO YOU HAVE:

A bachelor’s degree in information technology or a business-related discipline, or equivalent combination of education and relevant experience

ITIL 4 Foundation, Microsoft Azure Administrator Associate, Microsoft Power Platform Fundamentals, Dynamics 365 Fundamentals (ERP), and Project Management Fundamentals or equivalent required

A minimum of 5 years’ experience in ERP/business application or IT support, with an emphasis on application management and business process optimisation

Proficiency with Citrix environments, including remote desktop and application delivery and Microsoft Azure; experience with SharePoint Online is an asset

Solid expertise in Microsoft Windows 10/11 and Windows Server 2016 or newer

Working knowledge of Active Directory, including user and group management, DNS, and domain services

Familiarity with the Microsoft Power Platform (Power BI, Power Automate, Power Apps and Power Pages)

Direct support and configuration experience with Microsoft Dynamics platforms such as Dynamics GP, Dynamics 365 ERP & CRM, and Business Central

Experience supporting other ERP/accounting systems such as Sage

WE WANT YOU TO:

Monitor and diagnose second-level support for enterprise systems and applications, including Workplace, PMWeb, Prophix, Dynamics 365 (F&O, Business Central, CRM), Sage, Counterpoint, Oracle Micros and Symphony

Troubleshoot and resolve application issues in collaboration with vendors and internal teams

Install and update client/server software and service packs

Configure and deploy POS devices and related software

Maintain application documentation, workflows, and software asset records

Support business process improvement initiatives through application configuration and optimisation

Ensure systems are aligned with organisational requirements and best practices

Deliver training to end- users on modified, upgraded, or newly implemented systems to ensure effective usage

Mentor junior team members by providing guidance, knowledge sharing and support for their professional development

Compensation & Benefits

At Dart, we're committed to creating a workplace where you thrive, offering a competitive salary and benefits designed for your well-being and growth. Our package includes 100% employer-paid medical insurance premium for the employee, employee and employer pension contributions, life insurance and long-term disability coverage (conditions apply), enhanced leave options including vacation, personal days, maternity, paternity, a wellness screening day and continuing professional development opportunities after successful completion of a six-month probationary period.

Midnight, Friday 19 June 2026

About Air Apps

At Air Apps, we believe in thinking bigger—and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018—and now with offices in both Lisbon and San Francisco—we’ve remained self-funded while reaching over 100 million downloads worldwide.

Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe.

Join us on this journey to redefine resource management—and change lives along the way.

The Role

As a Creative Designer at Air Apps, you will play a crucial role in shaping our brand identity and delivering visually engaging designs across multiple platforms. You will collaborate with various teams to ensure a cohesive and compelling user experience, working on digital ads, social media content, landing pages, email campaigns, and print materials.

• This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts.
  
  

Responsibilities

• Develop and maintain a consistent visual identity that aligns with Air Apps’ brand guidelines.
• Create engaging graphics, illustrations, infographics, and layouts for web, social media, email campaigns, and print materials.
• Collaborate with Marketing, Product, and Content teams to translate requirements into compelling visual solutions.
• Iterate on designs based on feedback from stakeholders and refine assets using user insights and performance metrics.
• Ensure high-quality output and conduct design quality assurance across various channels.
• Utilize industry-standard design software (e.g., Adobe Creative Suite, Figma) to create and deliver assets in multiple formats.
  
  

Requirements

• Bachelor's degree in Graphic Design, Fine Arts, or a related field.
• Around 3 years of experience creating assets for digital marketing campaigns, social media, and web.
• Strong portfolio showcasing a range of design projects and styles.
• Knowledge of typography, color theory, layout, and design best practices.
• Proficiency in industry-standard design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma.
• Strong communication, time-management, and attention-to-detail skills.
• Ability to work in a fast-paced, remote environment and collaborate effectively across teams.
  
  

What benefits are we offering?

• Apple hardware ecosystem for work.
• Annual Bonus
• Top-tier Health and Life Insurance for peace of mind.
• Transportation Budget to support your commute needs.
• Coverflex benefits package for meal allowances, well-being, and more.
• Childcare support.
• Air Conference - an opportunity to meet the team, collaborate, and grow together.
• Pension Fund to support your long-term financial planning.
• Urban Sports Club membership to keep you active.
• Meals 100% free at the hub.
  
  

Diversity & Inclusion

At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger.

Application Disclaimer

At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.

Compensation Range: €44K - €55K

About Air Apps

At Air Apps, we believe in thinking bigger—and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018—and now with offices in both Lisbon and San Francisco—we’ve remained self-funded while reaching over 100 million downloads worldwide.

Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe.

Join us on this journey to redefine resource management—and change lives along the way.

The Role

As a Creative Designer at Air Apps, you will play a crucial role in shaping our brand identity and delivering visually engaging designs across multiple platforms. You will collaborate with various teams to ensure a cohesive and compelling user experience, working on digital ads, social media content, landing pages, email campaigns, and print materials.

• This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts.
  
  

Responsibilities

• Develop and maintain a consistent visual identity that aligns with Air Apps’ brand guidelines.
• Create engaging graphics, illustrations, infographics, and layouts for web, social media, email campaigns, and print materials.
• Collaborate with Marketing, Product, and Content teams to translate requirements into compelling visual solutions.
• Iterate on designs based on feedback from stakeholders and refine assets using user insights and performance metrics.
• Ensure high-quality output and conduct design quality assurance across various channels.
• Utilize industry-standard design software (e.g., Adobe Creative Suite, Figma) to create and deliver assets in multiple formats.
  
  

Requirements

• Bachelor's degree in Graphic Design, Fine Arts, or a related field.
• Around 3 years of experience creating assets for digital marketing campaigns, social media, and web.
• Strong portfolio showcasing a range of design projects and styles.
• Knowledge of typography, color theory, layout, and design best practices.
• Proficiency in industry-standard design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma.
• Strong communication, time-management, and attention-to-detail skills.
• Ability to work in a fast-paced, remote environment and collaborate effectively across teams.
  
  

What benefits are we offering?

• Apple hardware ecosystem for work.
• Annual Bonus
• Top-tier Health and Life Insurance for peace of mind.
• Transportation Budget to support your commute needs.
• Coverflex benefits package for meal allowances, well-being, and more.
• Childcare support.
• Air Conference - an opportunity to meet the team, collaborate, and grow together.
• Pension Fund to support your long-term financial planning.
• Urban Sports Club membership to keep you active.
• Meals 100% free at the hub.
  
  

Diversity & Inclusion

At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger.

Application Disclaimer

At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.

Compensation Range: €44K - €55K

We are actively seeking an experienced Application Support Specialist to join our Information Technology Team. The successful candidate will provide second-level application support, drive business processes and system optimisation, and deliver user training across multiple enterprise platforms to enhance operational efficiency.

DO YOU HAVE:

A bachelor’s degree in information technology or a business-related discipline, or equivalent combination of education and relevant experience

ITIL 4 Foundation, Microsoft Azure Administrator Associate, Microsoft Power Platform Fundamentals, Dynamics 365 Fundamentals (ERP), and Project Management Fundamentals or equivalent required

A minimum of 5 years’ experience in ERP/business application or IT support, with an emphasis on application management and business process optimisation

Proficiency with Citrix environments, including remote desktop and application delivery and Microsoft Azure; experience with SharePoint Online is an asset

Solid expertise in Microsoft Windows 10/11 and Windows Server 2016 or newer

Working knowledge of Active Directory, including user and group management, DNS, and domain services

Familiarity with the Microsoft Power Platform (Power BI, Power Automate, Power Apps and Power Pages)

Direct support and configuration experience with Microsoft Dynamics platforms such as Dynamics GP, Dynamics 365 ERP & CRM, and Business Central

Experience supporting other ERP/accounting systems such as Sage

WE WANT YOU TO:

Monitor and diagnose second-level support for enterprise systems and applications, including Workplace, PMWeb, Prophix, Dynamics 365 (F&O, Business Central, CRM), Sage, Counterpoint, Oracle Micros and Symphony

Troubleshoot and resolve application issues in collaboration with vendors and internal teams

Install and update client/server software and service packs

Configure and deploy POS devices and related software

Maintain application documentation, workflows, and software asset records

Support business process improvement initiatives through application configuration and optimisation

Ensure systems are aligned with organisational requirements and best practices

Deliver training to end- users on modified, upgraded, or newly implemented systems to ensure effective usage

Mentor junior team members by providing guidance, knowledge sharing and support for their professional development

Compensation & Benefits

At Dart, we're committed to creating a workplace where you thrive, offering a competitive salary and benefits designed for your well-being and growth. Our package includes 100% employer-paid medical insurance premium for the employee, employee and employer pension contributions, life insurance and long-term disability coverage (conditions apply), enhanced leave options including vacation, personal days, maternity, paternity, a wellness screening day and continuing professional development opportunities after successful completion of a six-month probationary period.

Midnight, Friday 19 June 2026

Job Type: Contract, Part-time

Location: Remote

Role Description

In this hourly, remote contractor role, you will work as a Copywriting & Content Subject Matter Expert (SME) to review AI-generated marketing/content-writing outputs and/or create expert copy and content, evaluating reasoning quality, intent alignment, and step-by-step writing decisions while providing precise written feedback. You will assess solutions for accuracy, clarity, brand fit, tone, and adherence to the prompt; identify issues in logic, messaging, audience targeting, claims/compliance risk, structure, and style; fact-check statements where needed; write high-quality explanations and model outputs that demonstrate strong copywriting technique; and rate and compare multiple responses based on effectiveness, correctness, and reasoning quality. This role is with a fast-growing AI Data Services company delivering training data for many of the world’s largest AI companies and foundation-model labs. Your copywriting expertise directly helps improve the world’s premier AI models by making their writing more persuasive, accurate, on-brand, and clearly explained. Important: There is no immediate project for this role; however, if qualified, you will be among the first experts we reach out to when relevant opportunities arise. This will also provide you with access to future projects available through our expert network.

Your Profile

• Bachelor’s degree (or higher) in Communications, Marketing, Journalism, English, or a related field (or equivalent professional experience).
• 5+ years of professional experience in copywriting, content writing, editorial, content marketing, or brand storytelling.
• Strong command of brand voice, tone adaptation, and audience-aware writing (B2B and/or B2C).
• Ability to evaluate and improve writing for clarity, structure, persuasion, and consistency, including headlines, CTAs, and narrative flow.
• Demonstrated ability to spot and correct factual errors, weak reasoning, overclaims, and potential compliance issues (especially in regulated domains).
• Familiarity with common content formats: landing pages, email campaigns, blog posts, ads, social posts, product copy, scripts, and long-form guides.
• Comfort providing specific, actionable feedback and writing gold-standard rewrites with rationale; minimum C1 English proficiency.
• Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones.
• Prior experience with AI data training/annotation, content QA, editorial operations, or style-guide governance is strongly preferred.
  
  

Key Responsibilities

• Develop AI Training Content: Create detailed prompts and gold-standard copy/content across multiple formats and industries to guide AI learning.
• Optimize AI Performance: Evaluate and rank AI responses to improve clarity, persuasion, tone match, and factual reliability.
• Ensure Model Integrity: Test AI outputs for inaccuracies, hallucinated claims, bias, unsafe advice, and brand-risk issues; validate reliability across use cases.

Job Type: Contract, Part-time

Location: Remote

Role Description

In this hourly, remote contractor role, you will work as a Copywriting & Content Subject Matter Expert (SME) to review AI-generated marketing/content-writing outputs and/or create expert copy and content, evaluating reasoning quality, intent alignment, and step-by-step writing decisions while providing precise written feedback. You will assess solutions for accuracy, clarity, brand fit, tone, and adherence to the prompt; identify issues in logic, messaging, audience targeting, claims/compliance risk, structure, and style; fact-check statements where needed; write high-quality explanations and model outputs that demonstrate strong copywriting technique; and rate and compare multiple responses based on effectiveness, correctness, and reasoning quality. This role is with a fast-growing AI Data Services company delivering training data for many of the world’s largest AI companies and foundation-model labs. Your copywriting expertise directly helps improve the world’s premier AI models by making their writing more persuasive, accurate, on-brand, and clearly explained. Important: There is no immediate project for this role; however, if qualified, you will be among the first experts we reach out to when relevant opportunities arise. This will also provide you with access to future projects available through our expert network.

Your Profile

• Bachelor’s degree (or higher) in Communications, Marketing, Journalism, English, or a related field (or equivalent professional experience).
• 5+ years of professional experience in copywriting, content writing, editorial, content marketing, or brand storytelling.
• Strong command of brand voice, tone adaptation, and audience-aware writing (B2B and/or B2C).
• Ability to evaluate and improve writing for clarity, structure, persuasion, and consistency, including headlines, CTAs, and narrative flow.
• Demonstrated ability to spot and correct factual errors, weak reasoning, overclaims, and potential compliance issues (especially in regulated domains).
• Familiarity with common content formats: landing pages, email campaigns, blog posts, ads, social posts, product copy, scripts, and long-form guides.
• Comfort providing specific, actionable feedback and writing gold-standard rewrites with rationale; minimum C1 English proficiency.
• Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones.
• Prior experience with AI data training/annotation, content QA, editorial operations, or style-guide governance is strongly preferred.
  
  

Key Responsibilities

• Develop AI Training Content: Create detailed prompts and gold-standard copy/content across multiple formats and industries to guide AI learning.
• Optimize AI Performance: Evaluate and rank AI responses to improve clarity, persuasion, tone match, and factual reliability.
• Ensure Model Integrity: Test AI outputs for inaccuracies, hallucinated claims, bias, unsafe advice, and brand-risk issues; validate reliability across use cases.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

NICE is assembling a core engineering team to build the internal AI platform that powers intelligent automation across the enterprise. As IT Software Engineer in the Orchestration AI Development team, you will move beyond using AI tools, you will build them.

You will implement the foundational components of NICE’s AI architecture: the integration layer that connects enterprise systems via MCP, the agent orchestration engine, the Models Gateway, RAG pipelines, and the tooling that makes every developer at NICE more productive. Your work ships to production and is used daily by hundreds of colleagues.

This is a full-stack engineering role with a strong AI focus. You will write clean, production-quality code, collaborate closely with the Software Architect and DevOps teams, and operate with significant autonomy on technically complex problems.

How will you make an impact?

You will own and build the core components of NICE’s AI platform, the integration layer, agent platform, Models Gateway, RAG pipelines, and developer tooling, working hands-on across the stack with the Architect, DevOps, and Security teams.

Build the MCP Integration Layer

• Implement MCP server and client libraries that connect enterprise systems (Atlassian, Microsoft 365, ServiceNow, Workday, Salesforce, Snowflake) to AI agents
• Design and expose clean tool schemas; handle auth flows (OAuth2, managed identity); implement error handling, retries, and rate limiting
• Build the A2A (Agent-to-Agent) interoperability layer enabling multi-agent collaboration across the platform

Develop the AI Agentic Platform

• Implement production-grade AI agent frameworks: ReAct loops, tool-augmented reasoning, multi-agent orchestration, memory and state management
• Build agent harnesses for specific NICE use cases: IT helpdesk automation, procurement workflows, HR self-service, developer productivity agents
• Integrate with Azure AI Foundry and Anthropic Claude API, managing context windows, tool use, streaming responses, and multi-turn conversations

Engineer the Models Gateway

• Build a unified gateway abstracting multiple LLM providers (Azure OpenAI, Anthropic, open-source models via Azure ML)
• Implement model routing logic, fallback chains, cost-based dispatch, latency budgeting, and per-team quota enforcement
• Add logging, token metering, and usage dashboards for FinOps visibility

Build RAG Pipelines & Vector Infrastructure

• Design and implement document ingestion pipelines: chunking, embedding generation, metadata enrichment, and upsert into vector stores
• Build retrieval pipelines with hybrid search (dense + sparse), re-ranking, and context assembly for LLM prompts
• Manage vector DB infrastructure on Azure AI Search and/other; own schema design and index optimization

Implement Prompt Management & LLM Evals

• Build a prompt registry: version control, templating engine, environment promotion, and rollback
• Design and run LLM evaluation pipelines: automated regression tests, hallucination detection, task-specific benchmarks
• Implement human-in-the-loop feedback collection and model performance tracking dashboards

Contribute to Developer Tooling & CI/CD

• Build and maintain GitHub Actions workflows for AI component testing, deployment, and rollback
• Write reusable SDK / client libraries for internal teams consuming the AI platform
• Integrate GitHub Copilot and Azure AI Foundry into the development workflow; document patterns for the broader R&D org

Observability & Production Operations

• Instrument all AI components with OpenTelemetry: traces, metrics, and structured logs
• Build Azure Monitor dashboards and alerts covering inference latency, error rates, token spend, and agent success rates
• Participate in on-call rotation for critical AI platform services

Have you got what it takes?

• 4+ years of professional software engineering experience with Python or TypeScript in production environments
• Hands-on experience building and deploying LLM-powered applications: RAG pipelines, agents, tool use, or prompt engineering systems
• Strong understanding of REST API design, async programming, and event-driven architecture
• Experience with at least one agent or orchestration framework: LangChain, LangGraph, AutoGen, CrewAI, or equivalent
• Practical knowledge of Azure services: at minimum Azure OpenAI, Azure Storage, and Azure Container Apps or AKS
• Solid Git workflow: branching, PRs, code review, CI integration
• Ability to write clean, tested, documented code that others can build on
• Comfort working in fast-moving environments with evolving requirements
• Fluency in English

Bonus:

• Experience implementing MCP servers / clients or similar tool-integration protocols
• Familiarity with the Anthropic Claude API, tool use patterns, and multi-turn conversation management
• Experience with vector databases: Azure AI Search, pgvector, Qdrant, Weaviate, or Pinecone
• Knowledge of LLM evaluation frameworks: Evals, RAGAS, LangSmith, or custom harness development
• Experience with GitHub Copilot enterprise configuration, policy management, or extension development
• Background in enterprise IT systems integration (Jira, ServiceNow, Salesforce, Workday, M365)
• Familiarity with OpenTelemetry instrumentation and Azure Monitor / Grafana

Why Join Us?

At NiCE, we don’t just connect systems, we connect people, platforms, and possibilities. In this role, you’ll be at the heart of driving product unification, governance, and go-to-market alignment across a mission-critical platform. You’ll join a team that breaks down silos and enables seamless customer experiences across our product ecosystem.

If you are a strategic thinker, a collaborative leader, and passionate about delivering cross-platform value, this is your opportunity to shape the future of customer experience with NiCE.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 11088

Reporting into: Director, IT Software Engineering

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

We are looking for an BD & Growth Ops Manager to join our team in Tallinn, Lisbon, Berlin, or Stockholm

About us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it’s all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

About the role

As BD & Growth Ops Manager, you will be the execution backbone of the Growth & Business Development function within Bolt’s Autonomous Mobility division at the global level. Reporting to the Global Head of Growth & BD, you will own the operational excellence of the growth & BD function - from financial modelling, program management and reporting, partner coordination, commercial analytics, and cross-functional collaboration.

You may have to accompany the team externally in operational and partner meetings, (30-40% travel schedule), and be the point of accountability for execution quality across all AV growth & BD workstreams.

Main tasks and responsibilities:

• Commercial and financial modelling: Build and maintain financial models for partnership deals - rev share structures, unit economics, scenario analysis, and deal feasibility assessments - from briefs provided by the Sr. Director.

• Program management and reporting: Own the AV Growth & BD function’s program management infrastructure - OKR tracking, reporting cadences, exec dashboards, and progress reporting to senior leadership.

• Partnership operations: Manage the end-to-end operational workflow for external partnerships, including NDA and contract process tracking, external engagement scheduling, and logistics coordination.

• Partnership decks: Produce structured, high-quality partnership presentations - from data packaging and narrative structure to final formatting - based on strategic direction from the team.

• Stakeholder coordination: Manage partner relationships at the operational level. Maintain communication cadences, coordinate cross-functional input, and represent the team externally in relevant meetings.

• Commercial analytics: Build and maintain dashboards and trackers for deal performance, pipeline health, and partnership KPIs. Support data-driven decision-making across the function.

• Research and synthesis: Conduct and synthesize market, competitive, and partner intelligence to support strategic decisions and partnership evaluations.

• Admin process ownership: Own all administrative workflows around BD & growth engagements - coordinating meetings, logistics, NDA status tracking, and contract admin coordination with legal teams.

Exposure to mobility, logistics, or platform partnership businesses is a plus.

.

About you:

• 4-5 years of experience in business development, or operations experience in fast tech companies in Europe and / or Big 4 consulting.
• Strong modelling skills - build prioritisation models, build rev share models, unit economics, and scenario analyses from a brief, not just format AI generarted ones.
• Proven program management discipline - OKR tracking, reporting cadences, chasing internal & external stakeholders, and structured delivery in fast-paced environments.
• Stakeholder management ability - comfortable holding partner relationships and operational conversations independently.
• Executive-level written and verbal communication - able to produce crisp decks, reports, and outreach.
• Experience owning cross-functional process - legal, commercial, compliance workflows (NDAs, contracts - process management, not legal drafting).
• Comfortable with 30-40% travel across Europe for partner meetings and team engagements.
• Proficiency in Google Workspace (Sheets, Slides, Docs) and familiarity with project management tools.
• Automotive experience is a big plus

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

Why you’ll love it here:

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

* Some perks may differ depending on your location and role.

#LI-Hybrid

We are looking for an BD & Growth Ops Manager to join our team in Tallinn, Lisbon, Berlin, or Stockholm

About us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it’s all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

About the role

As BD & Growth Ops Manager, you will be the execution backbone of the Growth & Business Development function within Bolt’s Autonomous Mobility division at the global level. Reporting to the Global Head of Growth & BD, you will own the operational excellence of the growth & BD function - from financial modelling, program management and reporting, partner coordination, commercial analytics, and cross-functional collaboration.

You may have to accompany the team externally in operational and partner meetings, (30-40% travel schedule), and be the point of accountability for execution quality across all AV growth & BD workstreams.

Main tasks and responsibilities:

• Commercial and financial modelling: Build and maintain financial models for partnership deals - rev share structures, unit economics, scenario analysis, and deal feasibility assessments - from briefs provided by the Sr. Director.

• Program management and reporting: Own the AV Growth & BD function’s program management infrastructure - OKR tracking, reporting cadences, exec dashboards, and progress reporting to senior leadership.

• Partnership operations: Manage the end-to-end operational workflow for external partnerships, including NDA and contract process tracking, external engagement scheduling, and logistics coordination.

• Partnership decks: Produce structured, high-quality partnership presentations - from data packaging and narrative structure to final formatting - based on strategic direction from the team.

• Stakeholder coordination: Manage partner relationships at the operational level. Maintain communication cadences, coordinate cross-functional input, and represent the team externally in relevant meetings.

• Commercial analytics: Build and maintain dashboards and trackers for deal performance, pipeline health, and partnership KPIs. Support data-driven decision-making across the function.

• Research and synthesis: Conduct and synthesize market, competitive, and partner intelligence to support strategic decisions and partnership evaluations.

• Admin process ownership: Own all administrative workflows around BD & growth engagements - coordinating meetings, logistics, NDA status tracking, and contract admin coordination with legal teams.

Exposure to mobility, logistics, or platform partnership businesses is a plus.

.

About you:

• 4-5 years of experience in business development, or operations experience in fast tech companies in Europe and / or Big 4 consulting.
• Strong modelling skills - build prioritisation models, build rev share models, unit economics, and scenario analyses from a brief, not just format AI generarted ones.
• Proven program management discipline - OKR tracking, reporting cadences, chasing internal & external stakeholders, and structured delivery in fast-paced environments.
• Stakeholder management ability - comfortable holding partner relationships and operational conversations independently.
• Executive-level written and verbal communication - able to produce crisp decks, reports, and outreach.
• Experience owning cross-functional process - legal, commercial, compliance workflows (NDAs, contracts - process management, not legal drafting).
• Comfortable with 30-40% travel across Europe for partner meetings and team engagements.
• Proficiency in Google Workspace (Sheets, Slides, Docs) and familiarity with project management tools.
• Automotive experience is a big plus

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

Why you’ll love it here:

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

* Some perks may differ depending on your location and role.

#LI-Hybrid

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

NiCE is seeking attentive, goal-oriented, and technically talented professionals to join our delivery and engineering teams as Professional Services Software Engineers. In this role, you will be responsible for the remote implementation, configuration, and integration of NiCE Surveillance products, and for designing, developing, configuring, and enhancing enterprise-scale Actimize implementations for leading banks and financial institutions. You’ll provide technical expertise across the full project lifecycle—from sales-to-services transition through project closure—collaborating with architects, business analysts, R&D, Customer Support, and clients, and applying both agile and waterfall methodologies to deliver high-quality, reliable solutions that help safeguard organizations against risk and compliance challenges.

How will you make an impact?

• Install, integrate, and configure Actimize products and recording solutions, and develop and configure software features in line with defined methodology, design specifications, enterprise standards, system requirements, and customer-specific needs.
• Plan and perform unit, functionality, and systems testing for performance and reliability, and support client UAT and data validation activities to ensure solutions meet design requirements.
• Work in multi-disciplinary teams with architects, business analysts, R&D, and the implementation team to resolve technical questions from project kick-off through handover to the support center.
• Provide technical expertise across the entire NiCE product suite — including application overview, technical support, and quality control — throughout all stages of the project.
• Communicate and reconcile design flaws found during delivery and suggest enhancements to meet client requirements while adhering to product frameworks.
• Collaborate independently with Business Analysts, R&D, and Customer Support teams, relaying customer technical feedback for product enhancements and fixes.
• Effectively manage time, maintain regular communication and updates with customers and management, and demonstrate flexibility for after-hours, weekend, client-site, and cross-time-zone work as per project demands.
• Document lessons learned and resolutions in the NiCE Knowledge Base, mentor junior team members, and conduct code reviews.

Have you got what it takes?

Experience & Education:

• 4-7 years of experience in enterprise software development and/or product implementation and integration.
• BE/B.Tech in Computer Science, Information Technology, or a related technical degree with relevant hands-on experience.
• Excellent verbal and written English communication skills, with experience working in global and matrix organizations and multi-cultural teams across countries.

Professional Capabilities:

• Experience working in financial / banking solutions domain. (Must)
• Proven expertise in PL/SQL, SQL, and relational databases (MS-SQL, MySQL, Oracle, etc.), with basic to advanced query and update scripting knowledge. (Must)
• Hands-on experience with Unix commands and shell scripting. (Must)
• Troubleshooting using sniffers and other network testing and analysis tools. (Must)
• Strong client-facing skills with the ability to manage technical discussions and customer engagement. (Must)
• Actimize (AIS/RCM/UDM) development experience. (Advantage)
• Microsoft SQL Server and Windows Server installation and configuration (including IIS), with Microsoft Security knowledge — Active Directory, security policies, hardening, encryption, backups, recovery, and maintenance. (Advantage)
• Solid understanding of network principles (7-Layer OSI Model, TCP, UDP) and network devices (NICs, switches, routers), with networking and IP/SIP communication analysis, strong telephony background, and IP communication knowledge. (Advantage)
• Experience with advanced solutions — Recording/Telephony integrations (PBX — switch/ACD vendors such as Avaya, Cisco, MS Teams, and Amazon Connect), MDC, LDAP, SSO, ACD, DB migrations, and Disaster Recovery / HA solutions. (Advantage)
• Familiarity with AWS cloud environments and experience in Python, HTML, JavaScript, and CSS. (Advantage)

Personal Leadership:

• Strong problem-solving and analytical abilities with a high capacity for self-learning; capable of solving moderately complex problems through structured analysis.
• Ability to work independently on complex tasks while collaborating effectively and sharing knowledge within a team environment.
• Able to learn and adapt to new technologies quickly and work methodically in dynamic environments.
• Attention to detail and ability to perform under pressure.
• Ability to mentor, guide, and support team members.

What’s in it for you?

Join an ever‑growing, market‑disrupting global company where teams—comprised of the best of the best—work in a fast‑paced, collaborative, and innovative environment. As the market leader, every day at NICE is a chance to learn, grow, and make an impact, with endless opportunities across roles, domains, and geographies.

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10971 Reporting into: Tech Manager

Role Type: Individual Contributor

Shift Timings: 12:30 PM- 9:30 PM

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

We are looking for an BD & Growth Ops Manager to join our team in Tallinn, Lisbon, Berlin, or Stockholm

About us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it’s all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

About the role

As BD & Growth Ops Manager, you will be the execution backbone of the Growth & Business Development function within Bolt’s Autonomous Mobility division at the global level. Reporting to the Global Head of Growth & BD, you will own the operational excellence of the growth & BD function - from financial modelling, program management and reporting, partner coordination, commercial analytics, and cross-functional collaboration.

You may have to accompany the team externally in operational and partner meetings, (30-40% travel schedule), and be the point of accountability for execution quality across all AV growth & BD workstreams.

Main tasks and responsibilities:

• Commercial and financial modelling: Build and maintain financial models for partnership deals - rev share structures, unit economics, scenario analysis, and deal feasibility assessments - from briefs provided by the Sr. Director.

• Program management and reporting: Own the AV Growth & BD function’s program management infrastructure - OKR tracking, reporting cadences, exec dashboards, and progress reporting to senior leadership.

• Partnership operations: Manage the end-to-end operational workflow for external partnerships, including NDA and contract process tracking, external engagement scheduling, and logistics coordination.

• Partnership decks: Produce structured, high-quality partnership presentations - from data packaging and narrative structure to final formatting - based on strategic direction from the team.

• Stakeholder coordination: Manage partner relationships at the operational level. Maintain communication cadences, coordinate cross-functional input, and represent the team externally in relevant meetings.

• Commercial analytics: Build and maintain dashboards and trackers for deal performance, pipeline health, and partnership KPIs. Support data-driven decision-making across the function.

• Research and synthesis: Conduct and synthesize market, competitive, and partner intelligence to support strategic decisions and partnership evaluations.

• Admin process ownership: Own all administrative workflows around BD & growth engagements - coordinating meetings, logistics, NDA status tracking, and contract admin coordination with legal teams.

Exposure to mobility, logistics, or platform partnership businesses is a plus.

.

About you:

• 4-5 years of experience in business development, or operations experience in fast tech companies in Europe and / or Big 4 consulting.
• Strong modelling skills - build prioritisation models, build rev share models, unit economics, and scenario analyses from a brief, not just format AI generarted ones.
• Proven program management discipline - OKR tracking, reporting cadences, chasing internal & external stakeholders, and structured delivery in fast-paced environments.
• Stakeholder management ability - comfortable holding partner relationships and operational conversations independently.
• Executive-level written and verbal communication - able to produce crisp decks, reports, and outreach.
• Experience owning cross-functional process - legal, commercial, compliance workflows (NDAs, contracts - process management, not legal drafting).
• Comfortable with 30-40% travel across Europe for partner meetings and team engagements.
• Proficiency in Google Workspace (Sheets, Slides, Docs) and familiarity with project management tools.
• Automotive experience is a big plus

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

Why you’ll love it here:

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

* Some perks may differ depending on your location and role.

#LI-Hybrid

About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

About the Team:

The Directed Content Team is an integral part of the Expert Insights group, generating thousands of calls each quarter on high-value and strategic content targets - ensuring that the AlphaSense Expert Transcript Library (ETL) delivers comprehensive coverage to our users. The Directed Content team is responsible for identifying, recruiting, and onboarding the best possible experts from around the world based on the targets and topics we are looking to generate content against - ensuring that the interviews with those experts are of the highest-possible quality and relevance.

About the Role:

Reporting to the Sector Lead, Directed Content, our Project Managers are the process and project management lynchpins of the Directed Content engine - responsible for defining the research scope and angles of Directed Content projects that guide the work of our Analysts. Project Managers are accountable for understanding what expert profiles are most relevant to client interest in their sectors of coverage - leveraging Director of Research insights, Client Contributor feedback, user engagement data, and the AlphaSense platform itself to guide an understanding of what will deliver the deepest and most relevant insights to Expert Transcript Library clients. Project Managers are also responsible for ensuring the day-to-day productivity of Analysts on their team, coaching Analysts on their sourcing strategies and ensuring that Analysts efforts are yielding high-quality results.

About the Team:

The Directed Content Team is an integral part of the Expert Insights group, generating thousands of calls each quarter on high-value and strategic content targets - ensuring that the AlphaSense Expert Transcript Library (ETL) delivers comprehensive coverage to our users. The Directed Content team is responsible for identifying, recruiting, and onboarding the best possible experts from around the world based on the targets and topics we are looking to generate content against - ensuring that the interviews with those experts are of the highest-possible quality and relevance.

About the Role:

Reporting to the Sector Lead, Directed Content, our Project Managers are the process and project management lynchpins of the Directed Content engine - responsible for defining the research scope and angles of Directed Content projects that guide the work of our Analysts. Project Managers are accountable for understanding what expert profiles are most relevant to client interest in their sectors of coverage - leveraging Director of Research insights, Client Contributor feedback, user engagement data, and the AlphaSense platform itself to guide an understanding of what will deliver the deepest and most relevant insights to Expert Transcript Library clients. Project Managers are also responsible for ensuring the day-to-day productivity of Analysts on their team, coaching Analysts on their sourcing strategies and ensuring that Analysts efforts are yielding high-quality results.

Who You Are

• Client-focused: You’re passionate about understanding client needs and delivering high-impact content that drives value.
• Strategic thinker: You connect client challenges, industry trends, and company dynamics to identify the right experts and insights.
• Research-driven: You use both qualitative and quantitative data to make informed decisions and are comfortable leveraging tools such as AlphaSense and Tableau.
• Industry expert: You possess deep expertise in one or more of the following areas: Healthcare, Technology, Media & Telecoms, or Expert Insights, with a comprehensive understanding of the companies, market trends, competitive dynamics, and emerging themes shaping your sector(s) and influencing client research priorities
• Highly organized: You can effectively manage multiple projects, stakeholders, and deadlines in a fast-paced environment.
• Proactive self-starter: You consistently identify opportunities to improve outcomes and take ownership to drive results.
• Efficiency-minded: You look for ways to scale processes, improve workflows, and maximize team impact.
• Collaborative: You thrive in cross-functional environments and build strong relationships with Directors of Research, Client Contributors, and other stakeholders to drive execution and deliver results.

What You’ll Do:

• Own your sector: Be the go-to expert in Healthcare OR Technology, Media & Telecoms and/or Expert Insights, staying ahead of the key trends, companies, market developments, and investable themes shaping your coverage area
• Drive research execution: Launch and manage research projects based on client demand, sector priorities, and market developments.
• Shape project strategy: Define research angles, expert criteria, and vetting questions to ensure high-quality outcomes.
• Ensure expert quality: Review and approve expert profiles, providing feedback to maintain a best-in-class expert network.
• Lead pod performance: Run regular team huddles, track project progress, and manage workload allocation across Analysts.
• Deliver operational excellence: Monitor project activity, scheduling, compliance, expert engagement, and key performance metrics.
• Coach and develop Analysts: Provide ongoing guidance, feedback, and support to elevate sourcing quality and execution.
• Partner cross-functionally: Collaborate closely with Directors of Research, Sector Leads, Client Contributors, and Contributor Relations teams to align on client needs and emerging opportunities.
• Build sector expertise: Continuously refine knowledge resources, support onboarding, and help strengthen team-wide expertise within your coverage area.

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

• AlphaSense never asks candidates to pay for job applications, equipment, or training.
• All official communications will come from an @alpha-sense.com email address.
• If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

About Workato

Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

• Business Insider named us an “enterprise startup to bet your career on”

• Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

• Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

• Quartz ranked us the #1 best company for remote workers

Responsibilities

We are looking for an exceptional Technical Instructor/Trainer, to join the Education and Training team. In this role, you will work closely with cross-functional teams to deliver high-impact instructor-led training—both virtually and in-person—for customers, partners, and internal teams. You will help people gain the skills and confidence to succeed with our platform by delivering engaging learning experiences.

This role requires a solid understanding of integration technologies, strong communication skills, and a passion for teaching and empowering others. Hands-on experience with iPaaS or AI solutions and a background in technical training or enablement is highly desirable.

In this role, you will also be responsible for the following:

• Education Program Development

  • Contribute to the design and development of training materials such as presentations, hands-on labs, and supporting documentation.

  • Deliver engaging training modules via Workato Academy, covering platform setup, configuration, integration, and troubleshooting.

  • Collaborate with instructional designers and subject matter experts to ensure training content is clear, accurate, and aligned to program goals.

• Training Delivery

  • Lead in-person and virtual training sessions for customers, partners, and internal teams.

  • Provide live demonstrations, guided labs, and practical exercises to reinforce learning.

  • Adjust delivery methods to support different learning styles and technical backgrounds.

• Certification & Assessment

  • Assist in the development and delivery of certification exams and assessments.

  • Support the maintenance and updating of certification content to reflect product changes and new features.

• Technical Support During Training

  • Provide guidance and assistance to training participants during sessions.

  • Help troubleshoot and resolve technical issues related to the Workato platform in the context of training.

• Continuous Improvement

  • Regularly update training materials to stay aligned with product updates and evolving best practices.

  • Gather and act on feedback from participants to continuously improve training content and delivery.

  • Stay current with trends in iPaaS and integration technologies to ensure training remains relevant.

Requirements

Qualifications / Experience / Technical Skills

• 3–5 years of experience in one or more of the following roles at a SaaS/iPaaS company:

  • Technical instruction or training delivery

  • Solutions engineering, consulting, or professional services

• Hands-on experience with iPaaS platforms such as MuleSoft, Dell Boomi, Informatica, or similar.

• Solid understanding of integration concepts, APIs, web services, and data transformation.

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).

• Demonstrated experience delivering technical training or enablement programs, ideally in SaaS or cloud integration.

• Excellent communication and presentation skills with the ability to explain technical concepts clearly.

• Problem-solving skills and comfort with troubleshooting during training.

• Ability to work independently as well as in a collaborative team environment.

• Relevant certifications in iPaaS or related technologies are a plus.

Soft Skills / Personal Characteristics

• Enthusiastic and authentic communicator with a passion for teaching.

• Confident in facilitating interactive sessions and answering live questions.

• Skilled at engaging learners across varying technical skill levels.

• Comfortable presenting in English to global audiences (native or strong proficiency required).

The pay for this role may range between $75,000 - $105,000 plus bonus, benefits, perks, and equity.

(REQ ID: 2771)

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about? We are seeking a highly organized AI Analyst to join our IT organization under the Internal AI Transformation pillar. In this role, you will be responsible for establishing governance frameworks, driving adoption, and ensuring effective and responsible use of everyday AI tools across the organization.

You will play a key role in shaping how AI is utilized internally - creating standards, managing processes, and enabling employees to maximize the value of approved AI solutions while maintaining control, compliance, and efficiency.

How will you make an impact? You will drive enterprise-wide AI governance by building structured processes, improving visibility, and ensuring consistent and scalable AI adoption across all business units.

AI Governance & Standards

• Define and maintain standards, guidelines, and templates for AI tool usage across the organization
• Establish governance frameworks to ensure consistent, compliant, and effective use of AI tools
• Promote best practices and “AI First” mindset across internal teams

AI Tools Management, support & Allocation

• Own the end-to-end process for provisioning and managing access to approved AI tools
• Act as a focal point for user support related to AI tools, ensuring timely resolution of issues and requests
• Establish structured workflows for onboarding, support, usage tracking, and lifecycle management
• Manage requests, incidents, and service processes
• Partner with IT, security, and compliance teams to ensure adherence to organizational policies

Adoption, Metrics & Cost Control

• Drive adoption of AI tools across the organization and monitor usage trends
• Define and track KPIs, metrics, and success indicators for AI utilization
• Analyze usage data to optimize performance, efficiency, and cost control
• Provide insights and reporting to leadership on adoption and ROI

Training & Enablement

• Lead AI training programs for employees to ensure effective and responsible use of AI tools
• Develop structured learning paths tailored to different user groups and roles
• Create training materials, workshops, and enablement sessions
• Encourage continuous learning and practical application of AI capabilities

Cross-Organizational Impact

• Support all employees across the company who use AI tools for internal purposes
• Drive alignment and consistency in AI-related processes across a matrixed organization
• Ensure high-quality service and support experience for internal users leveraging AI tools

Have you got what it takes?

Education & Experience:

• Bachelor’s degree in Industrial Engineering, Information Systems, or a related field
• 3+ years of experience in Program Management, Operations, IT Governance, or similar roles in large organizations

Skills & Competencies:

• Excellent organizational and program coordination skills
• Strong communication and presentation skills
• Strong analytical skills
• Strong data-driven decision-making and reporting capabilities
• Skilled at navigating ambiguity and driving alignment in matrixed environments
• Familiarity with everyday AI tools (e.g., MS Copilot & Teams, ChatGPT, Claude cowork, etc.)
• Experience working with service management / ticketing tools (e.g., ServiceNow or similar) and release management tools (e.g., Jira)

Why Join Us?

At NiCE, we don’t just connect systems—we connect people, platforms, and possibilities. In this role, you’ll be at the heart of driving product unification, governance, and go-to-market alignment across a mission-critical platform. You’ll join a team that breaks down silos and enables seamless customer experiences across our product ecosystem.

If you are a strategic thinker, a collaborative leader, and passionate about delivering cross-platform value, this is your opportunity to shape the future of customer experience with NiCE.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 11087

Reporting into: Director, IT Projects and Planning

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Wati

Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support — on WhatsApp, Instagram, Facebook, TikTok, SMS, and more.

Trusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.

Proudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google.

Wati, the AI-Powered Customer Engagement Platform for Revenue Grow

We’re now looking for a Mid-Market Account Executive based in Malaysia to accelerate our growth across Southeast Asia. This role is key to expanding Wati’s presence among fast-growing mid-market businesses, helping them transform customer engagement through WhatsApp and conversational automation.

What You’ll Be Doing

As a Mid-Market Account Executive, you’ll drive new business and manage complex, multi-stakeholder sales cycles with mid-market clients across Malaysia, Singapore, and the broader SEA region. You’ll own the end-to-end sales process — from prospecting and discovery to demo, negotiation, and close — partnering cross-functionally to ensure customer success and long-term value realization.

Key Responsibilities

• Own and manage full sales cycles with mid-market customers, from qualification to close.

• Conduct consultative discovery sessions to understand business challenges and design tailored solutions.

• Deliver compelling product demonstrations and ROI-based business cases.

• Manage complex deal structures and negotiate commercial terms with senior decision-makers.

• Collaborate with Marketing, Partnerships, and Customer Success to ensure smooth handoffs and customer retention.

• Provide actionable market insights to influence go-to-market and product strategies.

• Consistently meet or exceed quarterly and annual revenue targets.

• 1–3 years of SaaS or B2B tech sales experience, with at least 1 years closing mid-market deals.

• Proven track record of exceeding quota in a consultative, solution-based sales environment.

• Strong presentation, negotiation, and stakeholder management skills.

• Fluent in English (required); proficiency in Malay and/or Mandarin is highly preferred.

• Self-motivated, disciplined, and comfortable working in a remote-first, fast-paced environment.

• Experience with CRM tools such as HubSpot or Salesforce.

• Bonus: Background in eCommerce, digital marketing, or customer engagement solutions across SEA markets.

Why Join Wati?

• Join a hyper-growth SaaS company redefining how businesses communicate.
• Backed by top-tier global investors including Sequoia and Shopify.
• Competitive base salary with attractive performance-based incentives.
• Career growth opportunities in a global, fast-scaling team.
• Enjoy a fun, diverse, and international team culture.
• High on-target earnings with attractive performance incentives.
• Celebrate your birthday with paid leave.

Company Description

Bantrel is proud to be a leading provider of Engineering, Procurement, Construction and Construction Management (EPC / EPCM) services in Canada.

For 40 years we have delivered end-to-end solutions for some of Canada’s most challenging and complex energy, mining, infrastructure, and nuclear projects, with an unrelenting focus on safety and quality. Bantrel performs design and procurement services from our primary Calgary, Edmonton and Toronto office locations and delivers construction management and self-perform construction services at various Client sites across Canada.

We operate independently but leverage the global expertise of and provide resources to our affiliate Bechtel Corporation, one of the largest EPC companies in the world, and remain Canadian focused including through our other shareholder, McCaig Investments, a respected local family group of businesses and deep community supporter.  Our private ownership provides long-term business planning and strategic decision horizons supported by a strong financial position.

www.bantrel.com

Bantrel Co.: My Company | LinkedIn

Job Description

We are currently seeking a qualified Intermediate Accounts Payable Clerk to join ourteam, based in Calgary AB. The Intermediate Account Payable Clerk will assist the AP team with reviewing and processing expense reports and vendor invoices for our various client and internal projects.

Join us in this full time permanent role

Duties & Responsibilities

• Match invoice amounts against purchase orders
• Ensure expense reports and invoices are properly approved and required documents are attached prior to processing for payment
• Verify expense claims against client project expense policies
• Vacation coverage for other AP team members
• Enter payment information and account codes into Agresso system
• Communicate with employees, suppliers, and internal clients on payment discrepancies and other queries
• Ensure supplier invoices and expense claims are processed accurately and paid in a timely manner
• AP account reconciliations
• Ad hoc responsibilities and reporting as required
• Assist with year end accruals

Qualifications

• Enrollment in or completion of accounting diploma or certificate is considered an asset
• 2 years plus related work experience in an Accounts Payable environment
• 2 years+ experience reviewing & processing project expenses to align to contract terms
• 2 years+ experience processing vendor invoices
• Ability to work well under pressure and to meet weekly AP deadlines
• Attention to detail to ensure accuracy of costs
• Excellent communication skills
• Intermediate plus Excel skills

Additional Information

Why Join Bantrel?

We offer a competitive compensation package, a great learning environment, interesting & challenging work and the opportunity for career advancement.

• Immediate access to a comprehensive benefits package that provides extended health, dental, vison, prescription coverage and flexible healthcare and personal spending accounts ( no waiting period)
• Employer Group RRSP plan with no matching required
• Eligible employees can participate in our Earned Day Off program (EDO) providing alternate Fridays off ( based on annual calendar)
• Hybrid remote work program ( up to 52 days per year, based on eligibility)
• Explore the many reasons to be part of our team

Our culture is guided by our Mission and Values, these shape how we treat one another, our Clients, and how we achieve excellence. Bantrel has a long and vibrant history of local community involvement, employee volunteerism, and corporate philanthropy. Bantrel encourages applications from people with disabilities.  We are committed to creating an inclusive and accessible environment. Accommodations are available upon request for candidates taking part in all aspects of the recruitment process. Bantrel is committed to fostering an inclusive workplace that welcomes and values Indigenous perspectives. Learn more about our approach to diversity and inclusion here.

As part of the recruitment process, successful clearance of applicable pre-employment checks is required which may include Criminal Background/Police Information check, Drug & Alcohol test, Reference checks as well as submittal of Provincial Driver’s Abstract. Please note only those candidates selected for interview will be contacted - all other resumes will be retained for future consideration.  No phone calls or unsolicited agency resumes please. AI technology is utilized by Bantrel as part of our recruitment process.

A platform you can believe in: Immersive One is the leading cyber resilience solution across the globe.

Build and scale a best in class platform alongside a team of the brightest minds in cybersecurity! At Immersive, we’re uniquely positioned to future-proof organizations against any cyber challenge. If that excites you, read on!

Immersive helps prove and improve your cyber resilience, by simulating real-world threats, testing your skills, and measuring performance. We put your readiness to the ultimate test. From sharpening technical capabilities to making high-pressure decisions, our platform allows you to assess every angle, pinpoint areas for growth, and prove your ability to tackle evolving threats with unwavering confidence.

https://www.immersivelabs.com/why-immersive-labs

Immersive was founded in 2017, from a cargo container in Bristol, UK we’ve grown to over 300 employees globally, announced funding of more than £150 million and been voted a Best place to work on multiple occasions!

https://www.immersivelabs.com/company/our-story

Cyber Security Engineer - Red Team

Immersive is hiring! Could you be our next Cyber Security Engineer?

Due to customer demand and increasing maturity within our platform we have an exciting and challenging opportunity for an experienced cyber professional within the offensive security sector - with expertise in conducting red team engagements - to join our Product team as Cyber Security Engineer - Red Team.

If successful you will join our Cyber team working closely with our Cyber Team Leads as we embark on this exciting new phase of product development within our market leading cyber resilience platform.

This isn’t an ordinary red team role - we know everyone claims this and will tell you their role is super unique…but this one really is.

You are constantly researching, learning, totally geeking out on all things offensive security related, from red teaming, to the latest AI driven attacks, and then taking that knowledge and creating labs and ranges.

You will be a key player in our Red Team Content team, shaping and influencing the roll out of our offensive security and AI pen test content roadmap, simulating attack paths and helping train our users to counter the latest threats.

You will be educating the world of offensive security professionals on how to make sure they are secure in what they do. Now that is a pretty cool legacy to leave behind.

Your mission (if you choose to accept it) is to evolve and disrupt within the Red Team space by creating emulated environments within our platform that will simulate both hacking and defending in an engaging and intuitive way for our community.

You will design, build and deliver practical and theory content to gamify offensive security and make it engaging and fun for the end user. You’ll shake up traditional training and teach complex concepts in an innovative way.

If you have an interest in and passion for cyber security, are experienced in the area of offensive security, and want to disrupt how employees build their resilience against the latest threats we will appreciate your input and give you the space to innovate within our market leading platform, Immersive One.

Your main responsibilities (we’re scaling fast, so these may change as we grow):

• Utilising knowledge of pen test and red teaming engagements and techniques to plan, write and improve offensive security labs, challenges and online learning content on the Immersive One platform.

• Produce multi-format content utilising various teaching methods; practical exercises, questions & gamification

• Test Red Team labs and ranges to ensure they function as expected

• Research vulnerabilities, tools and offensive tactics and compile this research to deliver practical and theory labs to users

• Compile technical research into understandable concise content for both technical and non-technical audience

• Work with the wider Product team on new projects and product innovations and how best to deploy them

Sounds good? We’d love to hear from you if you have proven experience in the following areas:

• A number of years of experience working in offensive security as a penetration tester or as a Offensive Security Consultant

• In-depth knowledge of the MITRE ATT&CK framework and how it is used to help enterprises deal with threats to their organisation.

• Have a strong technical understanding of networking, computing and cyber security concepts

• Have the ability to use examples and analogies to simplify complex subjects - your content will train real world users to identify and combat the latest threats so you need to be able to inhabit the mindset of your target audience to create realistic simulations

• Familiarity with Linux, Docker and Python would be beneficial

• Attitude and approach is just as important as technical skills for this role - you will be someone who enjoys tackling complex problems and finding the solution. You’ll be a natural problem solver and ‘tinkerer’ who enjoys prototyping and iteration.

Immersive’s growth has been fuelled by our values that underpin everything we do, here’s how they relate to this role:

• Driven - We push the boundaries of innovation, acting swiftly to achieve ambitious outcomes. Our drive embodies a culture of ambition, where challenges are stepping stones to excellence.

• Inclusive - Our strength lies in diversity, fostering a culture where every individual contributes to our collective strength. We champion open dialogue and empathy, ensuring a collaborative, inclusive workplace.

• Customer Centric - We seek to develop deep relationships with our customers to help them achieve their business outcomes. We exceed our customers and partners’ expectations by crafting products, services and experiences that surprise, delight and ensure they feel valued and supported every day.

• One Team - We are a talented global team working together to achieve our vision. Central to our ethos, resilience means adapting and thriving in adversity. It guides our innovation, ensuring we and our clients are prepared for the future.

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work. Excited by the above? We’re ready to receive your application!

As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:

• Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and your birthday off

• The longer you are with Immersive, the more holiday days you get, up to a maximum of 30 days after five years of service

• Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover, 7% matched pension, private healthcare plan and more

• Career and learning development through the platform, a dedicated professional development fund and our ‘Learn Anything’ fund - which enables you to learn anything that’s not work!

• Recognition & Rewards for doing great work and living our values and behaviours

• Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours

• We have a vibrant team culture with team events throughout the year. Our socials have included everything from pottery painting and paper mask making, to dungeons and dragons!

• When you do visit the UK hub, getting there is easy: we’re based in the centre of Bristol, just a 10 minute walk from the train station. We also offer railcard loan and cycle scheme to buy a new bike

Find out more about life at Immersive Labs https://careers.immersivelabs.com

Cyber threats wait for no one and neither should you. Apply now!

If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated interview process page.

Who We Are

AeroVect is transforming ground handling with autonomy, redefining how airlines and ground service providers around the globe run day-to-day operations. We are a Series A company backed by top-tier venture capital investors in aviation and autonomous driving. Our customers include some of the world’s largest airlines and ground handling providers. For more information, visit www.aerovect.com.

We are looking for a Technical Writer to build and own AeroVect’s documentation practice from the ground up. As our first dedicated technical writer, you will create the authoritative documentation that supports every stage of our product lifecycle — from assembly and integration on the manufacturing floor to field servicing by operators and airport partners. Your work will be used by internal hardware and software engineers, external deployment teams and our airline and ground handling customers. You will need to go deep with engineering teams to understand complex electromechanical systems and translate that knowledge into clear, accurate and maintainable documentation.

This role is the right fit for a self-directed writer who has worked in a technical hardware or robotics environment, is comfortable owning an entire documentation function, and takes pride in making complex systems accessible to diverse audiences.

You Will

• Create and maintain assembly and build documentation for our autonomous tractor platform, including step-by-step illustrated assembly instructions, wiring and harness guides, component installation procedures and torque and fastener specifications.

• Develop field servicing and maintenance documentation for use by deployment engineers and airport partner technicians, covering inspection procedures, preventive maintenance schedules, fault diagnosis guides and repair workflows.

• Write and maintain hardware bring-up and integration guides for internal engineering teams, including tractor commissioning procedures, sensor calibration workflows, and post-repair verification checklists.

• Produce operator-facing documentation including user manuals, quick-reference cards, safety notices and onboarding materials for airline and ground handling customers.

• Build and manage a documentation system that supports both internal and external audiences — establishing version control practices, document naming conventions, and a scalable structure as the fleet and product evolve.

• Work directly with hardware, software and field engineering teams to source technical content, review drafts for accuracy and keep documentation current as the product changes.

• Create visual aids including annotated diagrams, exploded views, and process flowcharts in collaboration with the hardware design team.

• Develop and maintain software-facing documentation where needed, including API references, configuration guides and internal runbooks for the autonomy and platform engineering teams.

• Own release notes and change documentation to communicate hardware and software updates clearly to internal and external stakeholders.

You Have

• 3+ years of experience as a technical writer in a hardware-centric industry such as robotics, automotive, aerospace, industrial equipment, or consumer electronics.

• Demonstrated ability to produce assembly, servicing, or maintenance documentation for complex electromechanical systems.

• Strong ability to read and interpret mechanical drawings, wiring schematics, and engineering specifications.

• Experience creating documentation for multiple audiences — from engineers to technicians to end users — and calibrating content accordingly.

• Comfort working autonomously in an environment without an established documentation process, and the initiative to build that process yourself.

• Proficiency with documentation tools such as Confluence, Notion, or similar platforms, and familiarity with version control workflows.

• Excellent written communication and a sharp editorial eye for clarity, accuracy and consistency.

We Prefer

• Experience documenting autonomous vehicles, mobile robots, or aviation/airport ground support equipment.

• Familiarity with structured authoring approaches and single-sourcing documentation strategies for internal and external audiences.

• Experience producing illustrated documentation using tools such as Adobe Illustrator, Figma, or similar.

• Exposure to regulatory or compliance documentation in safety-critical industries.

• Experience at an early-stage startup where you have had to build documentation infrastructure from scratch.